Health Communication Workshops

The Institute for Healthcare Advancement is proud to offer trainings in a city near you, including a 3-day class and a 1/2 day class. Read on to find out more about the classes!


Always Use "Teach-Back" Training Program: A ½ Day Class

Taught by Mary Ann Abrams, MD, MPH

How can I get everyone to use teach-back in my healthcare setting? Why don’t patients do what we ask of them? There’s just not enough time… This interactive workshop will use the Always Teach-Back Toolkit as a foundation to strategize on making teach-back and “always event”.

Attendees will earn 4 Continuing Education Credits or 4 Continuing Medical Education (CME) Credits. 


This activity has been planned and implemented in accordance with the Essential Areas and policies of the Accreditation Council for Continuing Medical Education through the joint providership of Loma Linda University School of Medicine and Institute for Healthcare Advancement. The Loma Linda University School of Medicine is accredited by the ACCME to provide continuing medical education for physicians.  Loma Linda University School of Medicine designates this Live Activity for a maximum of 3.75 AMA PRA Category 1 Credit(s)TM.  Physicians should claim only the credit commensurate with the extent of their participation in the activity. This program has been planned and implemented in accordance with ACCME essentials and standards. The Loma Linda University School of Medicine Office of Continuing Medical Education relies on its CME faculty to provide program content that is free of commercial bias. Therefore, in accordance with the ACCME standards, any faculty and/or provider industry relationships will be disclosed and resolved.

This class is offered in 2 cities:

Philadelphia, PA - September 11, 2017
Four Points by Sheraton - Philadelphia Airport

Denver, CO - October 23, 2017 (CANCELLED)
Holiday Inn and Suites - Denver Airport

Registration price: $149

About the Instructor

Mary Ann Abrams, MD, MPH, is a Clinical Assistant Professor, Department of Pediatrics at Nationwide Children’s Hospital, The Ohio State University College of Medicine. She led Iowa Health System’s (now UnityPoint Health) health literacy quality initiative and development of Health Literacy Iowa. Her focus is on implementing and sustaining health literacy-related interventions in real-world clinical settings, including a reader-friendly consent for surgery, health literacy tools, training, and resources; and partnering with patients and adult learners.

The Institute for Healthcare Advancement

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