EVS Speakers as of 1/4/2018--alpha by last name


Andrew Arthurs
SVP and CIO, Two Roads Hospitality

Panelist: "Annual Customer Insights Onstage/CIO Panel"

Andrew’s passion for technology is surpassed only by his love for family, friends and the outdoors. Born in Glasgow, Scotland to Irish parents and raised in New England, Andrew’s best childhood memories are of his summer adventures on the lakes of Maine and across the green fields of Ireland. Andrew is a progressive technology thought leader with over 15 years of experience in the hospitality industry. Andrew started his career as an intern with a hotel software company and, after graduating from the University of Vermont, promptly moved out West in search of bigger mountains and deeper snow. Throughout his career Andrew has been fortunate to work for and alongside many talented leaders who have helped him realize the value of incisive business acumen and perceptive emotional intelligence in a technology leader. Andrew’s lifelong commitment to learning and actively building learning organizations was instilled in him by his parents at a young age.

In addition to his undergraduate degree, Andrew earned an MBA from the Leeds School of Business at The University of Colorado in Boulder. Andrew’s loving wife is an accomplished Chef and together they are on an endless quest for authentic travel experiences that take them down the path less traveled. Andrew and his wife can often be found skiing in the Rocky Mountains or enjoying some family time outdoors with their two young daughters.



Jeff Bzdawka
SVP-Global Hotel Operations, Hyatt

Panelist: "Annual Customer Insights Onstage/CIO Panel"

At Hyatt, Jeff is responsible for establishing and executing the portfolio roadmap of all Global Property Systems and Solutions deployed to support Hyatt’s global brands. This includes PMS and PoS, guest service and spa applications, guest Internet access, interactive TV and telecommunications systems. Prior to Hyatt, Jeff was the Executive VP of Global Operations for TravelClick, where he managed a cross-functional, geographically-dispersed team that provided hotel business process management and distribution solutions for 30,000 customers across 140 countries. Prior to that he worked for Pegasus Solutions as SVP of Service Delivery, where he created a functional service delivery organization with focus on enhancing customer experience and improving operational efficiencies.

He also served as Pegasus’ SVP of Financial Services, focused on providing centralized travel agency commissions payment services and was responsible for product development, product delivery, sales and support for the global service offering. Earlier in his career, he served as the VP of Strategic Information Systems for Security Capital Group in Atlanta, GA where he managed IS for Homestead Guest Studios. He graduated Magna Cum Laude from the University of Wisconsin – Stout with BS in Hotel, Restaurant & Institutional Management, and is active with the university’s foundation alumni programs. He resides in Palatine, IL.

Darren Clark

Darren Clark
VP Technology, Viceroy Hotels & Resorts

Panelist: "Annual Customer Insights Onstage/CIO Panel"

Andy Tjan FNL


Andy Tjan, CHTP
Corporate Director of Technology and Innovation, Rosewood Hotel Group

Panelist: "Annual Customer Insights Onstage/CIO Panel"



Frank Wolfe

Speaker: "HFTP/HITEC Update"

Frank joined the Hospitality Financial and Technology Professionals(HFTP®) in March 1991 as the association's director of education. He became executive vice president/CEO of HFTP in 1994 and at that time was one of the youngest association CEOs in North America. As HFTP’s CEO, Frank oversees the association’s operations, as well as represents the association worldwide at industry events, on industry boards and committees and via the news media.

As the spokesperson for HFTP, he frequently speaks on hospitality finance, technology, social media and travel issues to varied audiences and has presented in more than 20 countries. He is also a regular columnist for Hotel Management magazine. He has been featured in association, conference and industry publications including Convene magazine, Association Management magazine, MeetingTech Online and Hospitality Upgrade magazine. He has appeared on several television network interviews and programs including CNN, CBS, ABC, NBC, TVAsia and Bloomberg.







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