Click here to download an overview of the agenda in PDF form
Click here to download the session descriptions

 

Rethink, Reshape, Renew: The Relevance of Facilitation

The 2017 IAFNAC Conference program comprises two keynote addresses, 12 pre-conference training workshops and 25 breakout sessions focusing on the relevance of facilitation, and speaking to the day-to-day experiences of facilitators. Along with many well-known presenters from the field of facilitation, attendees can expect high-quality content, interactive learning experiences and actionable takeaways.


Keynote Speakers

We are excited to present two amazing keynote speakers!

  • On 10 May, Ms. Julie Lenzer, Associate VP of Economic Development for the University of Maryland, having just left the post of Director, Office of Innovation and Entrepreneurship, at the US Department of Commerce, will present Facilitator, Propel Thyself! to get attendees motivated to learn and absorb throughout the conference.
  • On 11 May, we will start the day on a more local note, hearing The Everglades: A Story of Collaboration from Eric Eikenberg, Chief Executive Officer of The Everglades Foundation.


Pre-Conference
Training Workshops

Make the most of your experience at the 2017 IAFNAC Conference and attend one of our pre-conference training workshops. Choose from one two-day, and 11 one-day workshops for a deeper, more experiential focus on a topic.

  

Please review the available session options before you enter the Registration Form; you will be asked to select your Conference and Pre-Conference Workshops during registration.

Sessions are available on a first-come, first-served basis. If you prefer to print off the list to help you make your selections: Click [+] Show Descriptions, then scroll to the bottom of the page and Click the [Printer Friendly] button. You will then be ready to print.
 

  • Monday, May 8, 2017
  •  

    2-Day Pre-Conference Training

    8:30 AM  -  5:00 PM
    (Tuesday, May 9, 2017)
    Facilitation Basics
    Presented by George Smith and Susan Peryam [2-Day Training]
    Facilitation Basics – a highly interactive two day training session for participants who lead meetings and collaborative work sessions. During this two day course participants will gain an understanding of the role of the facilitator and how to prepare to facilitate a productive meeting and collaborative work session. Participants will learn facilitation tools, techniques, and methods to guide a group through a series of predefined steps in order to achieve the agreed upon meeting objectives. The participants will benefit from practice using the tools, techniques, and methods.
     

    1-Day Pre-Conference Training

    8:30 AM  -  5:00 PM
    From Chaos to Collaboration: Making Public Meetings Productive
    Presented by Larry Schooler
    Community meetings or those open to the general public or large audiences often strike fear in the hearts of all involved--those expected to host the meeting, to facilitate it or design it, to participate in it, and so on. But facilitators are vitally needed in the thousands of public meetings taking place all across the continent. This session will draw upon the experience of a community meeting specialist who has worked in cities around the U.S. on innovative public meeting design and facilitation techniques. Participants will have the opportunity to simulate public meetings and practice their skills, as well as gain new tools to employ to make their public meetings more interactive.
    8:30 AM  -  5:00 PM
    Process Mapping––How to Create Something People Will Follow
    Presented by Charles Jessup, Elaine Hampton, & Brad English
    Have you ever wanted to help a team improve its consistency and quality? With a successfully facilitated process mapping session, your organization can document key processes so steps do not fall through the cracks and you have consistent, repeatable products. Learn how to lead process mapping sessions with this one day hands-on training. You’ll learn how to properly define scope, quickly capture process steps, and learn a quick way to test if your process is good enough. You’ll get hands-on practice using these techniques to define a process we’re all familiar with: making a peanut butter and jelly sandwich.
    8:30 AM  -  5:00 PM
    The Seven Separators of Facilitation Excellence
    Presented by Michael Wilkinson
    When you are a participant in a facilitated meeting or training workshop, you probably know within 10 minutes if the facilitator is strong enough to make it worth your time. So, what is it that separates great facilitators from good ones? In this dynamic, highly interactive workshop (a one-day version of our highly acclaimed four-day workshop, The Effective Facilitator), the author of The Secrets of Facilitation will cover the seven key skills and over 20 techniques that you can begin using immediately, including: four keys to an engaging opening, the secret to asking questions that ignite a bonfire of responses, how to prevent dysfunctional behavior, and how to effectively maximize energy.
  • Tuesday, May 9, 2017
  •  

    1-Day Pre-Conference Training

    8:30 AM  -  5:00 PM
    Advanced Facilitation Strategies & Techniques
    Presented by Ingrid Bens
    Facilitating at the advanced level requires heightened skill to be able to manage conflict effectively, structure complex decision-making discussions, and design detailed meeting agendas. This session will provide opportunities for practice with tools and techniques in these three areas. Participants will gain specific processes for redirecting ineffective behaviors, dealing with resistance, and settling interpersonal disputes. Participants will learn how a specific set of models can be used to design structured conversations that result in consensus decisions.
    8:30 AM  -  5:00 PM
    Instructional Moments™: Insightful Group Facilitation Using Applied Improv Techniques
    Presented by Izzy Gesell
    People learn best through experiential involvement. Applied Improv works by responding to an experience the moment it happens, creating flashes of spontaneity leading to insight & creativity through participant self-discovery. Learn how to play, use, understand Applied Improv concepts and techniques that you can apply immediately to keep yourself and your participants involved, focused and interested. Experience how Applied Improv works and why it’s such a powerful way to develop skills that are important to all personal and business interactions and relationships. The practices and concepts in this workshop offer thought-provoking experiences and memorable techniques that will stretch your comfort zone in your profession and your life.
    8:30 AM  -  5:00 PM
    Personal Brand Workshop
    Presented by Linda Williams
    Your brand is what others experience when you are working at your best. Personal branding is an exercise to distill, convey and activate your unique professional value. This hands-on workshop is educational, interactive, and experiential. It is the foundational starting point for anyone looking for a strategic way to add value in collaborative enterprises, to lead with clarity and conviction, or to manage their professional reputation with intention. Come away with a personal brand canvas that captures the day’s work. To get the most out your time it is recommended that you complete 2 to 3 hours of guided reflection beforehand.
    8:30 AM  -  5:00 PM
    Rethink, Reshape and Renew Your Approach ... (click for more)
    Presented by Richard King
    Rethink, Reshape, and Renew Your Approach to Facilitating Complex Issues
    “The operation was successful but the patient died.” (Source unknown) You facilitate a workshop aimed at resolving a complex issue for an organization. The participants are focused, enthusiastic, and energized, and everybody is happy with the outputs generated during the workshop. A month later, you have a chance meeting with one of the participants. She says, wearily, that nothing actually resulted from what they did in the workshop.This session focuses on helping facilitators to understand the complex nature of organizations, and to improve their chances of success when facilitating complex issues.
    8:30 AM  -  5:00 PM
    Stormz Facilitation Training: Facilitate Like a Digital Warrior!
    Presented by Alexandre Eisenchteter and Hector Villareal
    You’ve gone digital for communicating, calculating, planning, and playing. But when it comes to facilitating, you still use post-its and flip chart paper? Good news! Things have changed. Stormz is an awesome digital application, used by facilitators around the world, that allows you to engage online and in-person groups in collaborative sessions using almost any methodology you like. This training is designed for experienced facilitators. The focus is not on facilitation but on how to use Stormz to facilitate sessions that integrate the process and tools you already use.
    8:30 AM  -  5:00 PM
    The Authentic Facilitator: Enriching Your Facilitation Practice
    Presented by Michelle Howard
    Your strength, capacity and flexibility as a facilitator grow from three important elements: Your skills + Your experience + Your essence. These elements combine to give you your unique style and edge, your point of difference. It is only when you understand and develop each of these elements that you can be at your best with clients and groups. So, what are the qualities and attributes that we consistently bring to our work with groups? What do we find if we take the time and space to reflect and critique our experience as facilitators? What aspects of ourselves do we call on to be the ‘best that we can be’ in diverse and difficult circumstances? The Authentic Facilitator provides a framework to rethink, reshape and renew your facilitation practice, to identify and craft the particular attributes that you bring to your facilitation, to strengthen and develop your effectiveness and your brand.
     

    Reception

    5:30 PM  -  6:30 PM
    Conference Opening Reception & Interactive Icebreaker Outdoor Area
  • Wednesday, May 10, 2017
  •  

    Keynote Address

    8:30 AM  -  10:00 AM
    Opening Session and Keynote Address: Facilitator, Propel Thyself
    Julie Lenzer, Associate VP of Economic Development, University of Maryland
    Facilitators are experts at making the process smooth and easy for others, but how can those skills be applied to yourself both personally and professionally? Julie Lenzer is a "serial entrepreneur" who was appointed by the Obama Administration to rebuild the Office of Innovation and Entrepreneurship. In this interactive session, she will share how the lessons she's learned facilitating diverse groups from CEOs to high-level White House staff apply to anyone looking to move their business, or their life, forward with ease.
     

    Workshops

    10:30 AM  -  3:00 PM
    "Facilly Putty": Forming and Shaping a Facilitation Community
    Presented by Brad English, Elaine Hampton and Charles Jessup [180 minutes]
    What if you had an army of facilitators at your disposal [cue the maniacal laughter]? Facilitation is not a skill only for a select few people in an organization – it’s something more people should learn to do well! Imagine a community of facilitators in your organization who collaborate, share, and learn from each other. How much more could get accomplished? How would meetings and events look different? This session will teach you what it will take to mold and shape an online community of interest on facilitation to build up your cadre of facilitators to take on the world (or at least, facilitate it!)!
    10:30 AM  -  12:00 PM
    Facilitating Meetings for Reluctant Scientists
    Presented by Alicia Lanier [90 minutes]
    Facilitating Meetings for Reluctant Scientists – How to Incorporate Activities Based on Self-Organizing Principles Have you ever found your first step is to help your client understand the power of interspersing interactive activities into two days of PowerPoint presentations? And that techniques based on self-organizing principles would provide an energizing power currently lacking in the meetings? The ‘Reluctant Scientists’ on a National Science Foundation $5M, 5-year, interdisciplinary project team at first balked at trying something different. However, after the first meeting, they were amazed at how energized they felt. I would like to share our experience in describing the techniques and determining which technique to try first, and also learn from others’ similar experiences.
    10:30 AM  -  12:00 PM
    Questions to Use for Facilitating Decision-Making in Complex Systems
    Presented by Kathleen Paris [90 minutes]
    Often the most valuable roles the facilitator can play is to pose important questions. Knowing the questions to ask is more important than knowing the answers. In this session, we will revisit some characteristics of complex systems (with which we all deal in organizations) and then some helpful questions to ask at each step of the decision-making process.
    10:30 AM  -  12:00 PM
    The Business of Facilitation
    Presented by Rebecca Sutherns [90 minutes]
    The ability to find and manage work does not figure prominently in most facilitation core competency lists. But it is a critical pre-condition to functioning as a facilitator. Whether you are a sole practitioner, associate, founder of a large firm, internal facilitator or facilitator-by-mistake, you must consider how you will structure your work, learn about and land contracts, collaborate with others and get paid. This candid, practical workshop will give you an opportunity to talk about these and other issues related to the business of facilitation with others who’ve been there. Facilitators often help others develop organizational strategy – here’s a chance for us to help one another do the same.
    10:30 AM  -  12:00 PM
    Session Design Kit –An EnjoyableWay of CreatingSessions
    Presented by Mikhail Rossius and Liudmila Dudorova. Have you come upon situation when, after running a facilitated session, you discover that your sponsor had something different in mind? Utilizing all our experience, we designed a tool that helps to plan, or present a session design, in a way that guarantees involvement, ownership and clarity. Planning your sessions has never been such fun before! The tool helps to visualize the succession of steps of the session in a very entertaining, fun event, very practical, with examples, lots of group practice, and experience-sharing. Participants will get many cards with different steps of sessions, including detailed explanations of timing and guidelines, to see which fit together and which do not. The cards help a facilitator to plan the flow and timing of the session, and see what will bring it to the desired result and what may be missing.
    1:30 PM  -  5:00 PM
    Being Collaborative – Comparing Competencies with Behavioral Role Expectations
    Presented by David Spann and Tammy Adams Spann [180 minutes]
    Discover the similarities between the role expectations of a Collaborative Leader and a Professional Facilitator. During this workshop, participants will be introduced to the research that has lead the Spanns to offer an Executive Facilitator Academy for in-house facilitators around the world. We will spend considerable time in this workshop comparing research results with specific CPF competencies. The results will be compared to a similar 2015 IAFNA workshop conducted in Banff, Alberta and shared with the IAF as appropriate.
    1:30 PM  -  5:00 PM
    Engaging Groups to Maximize Results: Skills of a Facilitative Leader
    Presented by Michael Wilkinson [180 minutes]
    Ever facilitate a session feeling pressured to have “the answers” in your pocket? You don’t need to have all of the answers to be a great facilitator. The savviest facilitators know that the secret “solution” in your pocket is your ability to engage your group with the right QUESTIONS to reach the answers together. While mitigating dysfunction, rallying your team to stay engaged, and building consensus among individuals with dissenting views, what group facilitation strategies do you apply to drive results? Uncover 10 principles of facilitation you need to guide groups to winning outcomes.
    1:30 PM  -  3:00 PM
    Facilitation / Consultancy Fee Options and the Perception of Delivered Value
    Presented by Donald A. Kerper [90 minutes]
    This session describes to participants how small facilitation consultancies have a variety of contractual fee alternatives from which to choose that vary in their utility depending on the consultancy situation. Participants will learn what different fee options exist, and the utility of each option, given the facilitation / consultancy situation. Through a thorough understanding of these options, participants will learn how to maximize income and facilitate client retention through the use of the best fee arrangement. Participants will also learn how to migrate from one fee alternative to another as the consultancy situation changes without being constrained by past precedent. Methods to maximize the “perception of delivered value” will be explored to help students increase the potential to replace time-based fees with “delivered-value” based fees, a much more profitable fee option.g.
    1:30 PM  -  3:00 PM
    The Authentic Facilitator: Enriching Your Facilitation Practice
    Presented by Michelle Howard [90 minutes]
    Your strength, capacity and flexibility as a facilitator grow from three important elements: Your skills + Your experience + Your essence. These elements combine to give you your unique style and edge, your point of difference. It is only when you understand and develop each of these elements that you can be at your best with clients and groups. So, what are the qualities and attributes that we consistently bring to our work with groups? What do we find if we take the time and space to reflect and critique our experience as facilitators? What aspects of ourselves do we call on to be the ‘best that we can be’ in diverse and difficult circumstances? This abbreviated workshop on the topic of The Authentic Facilitator provides highlights of a framework to rethink, reshape and renew your facilitation practice, to identify and craft the particular attributes that you bring to your facilitation, to strengthen and develop your effectiveness and your brand.
    1:30 PM  -  5:00 PM
    Introduction to Digital Tools for Your Real-Life Facilitation
    Presented by Hector Villareal [180 minutes] Have you ever wondered how you can make your sessions more engaging using new and modern technologies? Have you ever had the challenge of managing a 50+ participant session and wondered how to collect information from the participants quickly and efficiently besides the typical flipchart moving around? During this workshop, we will review, experience, and enjoy the use of digital technologies inside a real life facilitated session, we will agree on some do’s and don’ts, as well as take home tips and tricks on how to engage those ever-increasing and wonderfully dynamic users of the digital age: the millennials.
    3:30 PM  -  5:00 PM
    The Art of Conscious Celebration in Facilitation
    Presented by Katie Soles [90 minutes]
    The Art of Conscious Celebration will share the use of deliberate tools and methods of Conscious Celebration, and how these may be applied to facilitating groups through change, and becoming ‘unstuck.’ Conscious Celebration has strategic principles and distinguishing elements that enable facilitators to acknowledge the challenges groups are conquering, and assist them in maneuvering through the changes they implementing. These principles and elements allow the creation of ceremony, ritual, and celebrations in a creative, meaningful, block busting, and often festive manner. Conscious Celebration takes the personality and comfort level of the facilitator and their groups into account and ensures a congruent intervention.
    3:30 PM  -  5:00 PM
    Rethink, Reshape and Renew Your Approach – AddingThinking Frameworks and Techniques (click for more)

    Presented by Richard King [90 minutes]
    Rethink, Reshape and Renew Your Approach to Facilitation in Organizations - Adding Thinking Frameworks and Techniques to Your Toolkit

    You are engaged to facilitate a workshop for an organization. Your planning and preparation go well and the workshop makes early progress - and then things start to go wrong. The workshop owner and participants become argumentative, and the process you chose seems to be failing. The problem might not be the process; it could be the individual and team thinking that impact on the process. This session will challenge you to rethink, reshape and renew your approach to facilitation in organizations through applying thinking frameworks and techniques to enhance thinking.

    3:30 PM  -  5:00 PM
    The Dragon's Den - Make Your Pitch If You Dare
    Presented by Donald A. Kerper [90 minutes]
    This workshop is intended to help facilitators improve their  business proposal presentation persuasiveness.  It provides a stage for a facilitator to make their business proposal presentation to a group of "potential clients."  After the presentation, a negotiating role play will occur that leads to a contract or leads “to the door.”  After the presentation and role play, a debrief will be provided by the group to the presenter about how they could improve their pitch, and make it more persuasive. The goal of the workshop is to  teach, facilitate self-improvement, and entertain.
     

    Reception

    5:30 PM  -  6:30 PM
    Exhibitors' Reception
  • Thursday, May 11, 2017
  •  

    Keynote Address

    8:30 AM  -  10:00 AM
    Keynote Address: The Everglades: A Story of Collaboration
    Eric Eikenberg, Chief Executive Officer, The Everglades Foundation
    The Everglades Foundation is dedicated to protecting and restoring America’s Everglades. This unique ecosystem provides economic, recreational and life-sustaining benefits to the millions of people in Florida who depend on its future health. Through the advancement of science, restoration projects, communications, and education the Foundation seeks to reverse the damage inflicted on the ecosystem and provide policymakers and the public with an honest and credible resource to help guide decision-making on complex restoration issues.  The massive effort to organize the restoration of the Everglades can only succeed through the collaborative efforts of a wide range of stakeholders. Learn the story of the vital importance of the Everglades and the efforts of the Everglades Foundation to restore this vast natural resource.
     

    Workshops

    10:30 AM  -  12:00 PM
    Creating a Successful Business – Making a Life, a Living and a Legacy
    Presented by Malin Morén Durnford and Trevor Durnford [90 minutes]
    How can I make a life, a living, and a legacy out of my facilitation business? Malin and Trevor will be sharing their experiences in building a facilitation business with 30 facilitators and trainers, operating globally in long-lasting relationships with top clients. They will also share a solution focused approach which participants will use to help determine their own “future perfect” business, and be ready to take the next small steps.
    10:30 AM  -  12:00 PM
    Vircilitation: Our Made-Up Word to Describe What You Need to Be Doing!
    Presented by Elaine Hampton and Charles Jessup [90 minutes]
    This workshop provides resources and tools that will allow participants to RETHINK the way they approach virtual meetings. Our Facilitation Team will help participants RESHAPE their face-to-face activities to fit the virtual environment. This will allow everyone to RENEW engagement during virtual sessions.
    10:30 AM  -  12:00 PM
    ”The Neverending Workshop" – Turning Meetings or Events Into Experiences
    Presented by Cameron Fraser and Alexandre Eisenchteter [90 minutes]
    Among the biggest challenges Facilitators face is engagement before, and commitment after, a session. It’s a product of our sometimes-episodic role in our clients’ work. This workshop will examine how to combine virtual tools, and both distributed and face to face meetings, to create a more seamless engagement and more sustainable results. It will be a before, during, and after the conference session, combining both synchronous, and asynchronous activities to get the most out of the shared conference experience. Participants will be part of a “portable” group to share their conference experience, before, during, and after.
    10:30 AM  -  12:00 PM
    How to Facilitate a Strategic Plan that Dodges the Failure Rate
    Presented by Michael Wilkinson [90 minutes]
    “Why do most strategies fail? Why is it so hard to get plans executed?” Have you – or your clients – asked this same frustrating question when it comes to facilitating a strategic plan? Facilitators must be able to identify and avoid the common pitfalls that often surface when developing and executing a strategy. Most plans end up failing – instead of elevating an organization to the next level. Let’s examine what those execution pitfalls are and what to do about it. You will learn a smart and simplified approach to strategic planning that dodges that failure rate.
    10:30 AM  -  12:00 PM
    The Elephant in the Room is Laughing: A Facilitator Looks at Humor’s Impact on Group Process
    Facilitated by Izzy Gesell [180 minutes]
    People use humor to join and identify a common universe. They consciously and unconsciously make statements through humor about themselves, their relationships, their groups, and their fears, which they find difficult to say otherwise. Humor or its absence, functions like a thermostat, controlling the climate within an environment. In organizations, which consist of sets of human relationships, humor is one way the dynamics of the group are illuminated. Simply put, positive humor fosters warm and inviting feelings. Negative, divisive humor makes a place and its people seem cold, cruel or aloof. Absence of humor altogether indicates a systemic blockage of communication. This program examines practical ways and means of understanding and using humor personally and professionally.
    1:30 PM  -  3:00 PM
    Facilitation as a Research Tool: Getting Your Work Published
    Presented by Helen Leask [90 minutes]
    In healthcare facilitation, the insights from workshops often represent unique qualitative information on healthcare management. This workshop will explore how academic publishing works, the opportunity for facilitators to contribute to the academic literature and the kinds of methodologies that this Canadian facilitation team have used as a basis for research papers, including the first-ever published use of ToP in the medical literature.  Together, participants will explore techniques that could yield publishable results in the healthcare literature, as well as pooling their own experience on generating facilitated insights that could be publication-worthy.
    1:30 PM  -  5:00 PM
    Good Decisions are Made, Not Born
    Presented by Beatrice Briggs [180 minutes]
    Many groups dread decision-making either because they fear that it will take a lot of time and/or that conflict is likely to erupt. Even when decisions are made, they fail to produce the desired results. In this workshop, we will explore a dynamic, yet orderly process that produces decisions that the group members support and can justify to others. This method works especially well when the issue is complex, multiple stakeholders are involved, and there is no obvious “right answer.”
    1:30 PM  -  5:00 PM
    Beyond Sticky Notes and Stick People – Visualizing Your Facilitation Work
    Presented by Rosanna von Sacken and Jenny Trautman [180 minutes]
    With the emergence of social media there has been an explosion of visuals in communication, and with good reason. Research shows that visuals increase engagement, comprehension, and the recall of information. This workshop will help you join the visual explosion by working more visuals and graphics into your facilitation practice. Participants will have opportunities to advance beyond using sticky notes and stick people to increase engagement, alignment, and collaboration; create their own templates; build a daily visual practice; commit to a solution-oriented mindset; and match visuals that are most effective and complimentary to facilitation processes. You don’t have to be an artist to become a visually adept facilitator. Dare to explore!
    1:30 PM  -  5:00 PM
    Getting to Resolution
    Presented by Tammy Adams Spann and David Spann [180 minutes]
    Far too often we, as facilitators, create meeting processes that attempt to by-pass conflict or we venture into troubled waters without clear understanding around how decisions will be made.  So let’s try something new. Join us to learn how to identify which issues are important to address, how to process them with a group and how to get decisions made.  These techniques are used in Vistage International peer-to-peer Executive Forums around the world and help CEO’s, presidents and other top-level executives and their teams make tough decisions that stick.  
    1:30 PM  -  5:00 PM
    How to Facilitate "Collaborating with Strangers" Workshops
    Presented by Bess de Farber [180 minutes]
    Collaborating with Strangers (CoLAB) Workshops have served more than 2,000 participants and 600 organizations to increase creative partnerships, reveal new resources, and spark new ideas. This workshop will share the background and stories of past workshops serving nonprofit administrators, librarians, academic faculty and staff, and undergraduate and graduate students. Participants will experience a CoLAB Workshop demonstration and walk away with tools for replicating CoLAB Workshops in their own communities. The presentation is based on materials included in the upcoming book, Collaborating with Strangers: How to Facilitate Collaboration Workshops in Libraries, Classes and Nonprofits, published by ALA Editions.
     

    Reception

    5:30 PM  -  6:30 PM
    Exhibitors' Reception
     

    Closing Event

    6:30 PM  -  9:00 PM
    Closing Event: Dinner and Entertainment (TBA)
Top