IBIS Academy 2020

Revised 1 November 2019

Payments:
IBIS Academy is produced and presented by Gallagher Benefit Services, Inc. ("Gallagher"), a subsidiary of Arthur J. Gallagher & Co. Payments made on this website for IBIS Academy registration and related services, including the Spouse/Partner Activities Program and Spouse/Partner Gala Dinner attendance are processed in US Dollars (“USD”). Please inquire with your financial institution about any foreign transaction fees for purchases in USD. Gallagher will not provide reimbursement for any transaction fees. All payments for IBIS Academy programs and services are non-refundable except as described below.

Hotel Booking Policies:
Grand Hotel Kempinski Geneva has specific requirements and policies for booking and cancellation. Forms or links provided on the Gallagher website (at www.ajg.com/s/ibis-academy or www.ajg.com/ibisacademy) are provided as a courtesy and do not supersede any hotel policies or agreements. Delegates wishing to change or cancel hotel reservations should contact the hotel directly.

Hotel check-in is 3:00pm on arrival day and check-out is 12:00pm on departure day. If an early check-in is granted prior to 3:00pm upon arrival by the hotel based on availability no additional fee will apply; however, if a late check-out later than 12:00pm is granted by the hotel, a fee will be charged according to the additional hours requested.

At the time of this writing (1 November 2019), the hotel cancellation policy is as follows:
Each guest has the possibility to cancel their personal reservations until twenty-one (21) days prior to arrival.  Hotel will charge 40% of the agreed room rate per night, if the cancelation happens after the twenty-one (21) days prior to arrival.  The no-show policy for individual guests is 100% of entire stay.

Canceling Event Registrations: 
If you need to cancel your event registration, please go back into your registration using the information contained in your confirmation email. If you need your confirmation email resent to you, please contact the planning team at IBIS.Academy@ajg.com. For cancellations received through this registration tool on or before 31 March 2020 a refund will be issued back to the credit card. The amount refunded will be equivalent to the USD amount received for registration and will not be adjusted for variations in currency exchange rates. 

For cancellations received through this registration tool on or after 1 April 2020 for the a credit equivalent to 50% of the USD amount received for registration will be recorded by Gallagher on behalf of the registrant who may apply the credit to future IBIS Academy registration fees. Credits must be applied on or before 1 May 2021, or will be considered null and void.

Registered attendees may transfer their registration to another employee from their same company on or before 1 May 2020, by advising the same in writing to Gallagher. This applies to same-track, same-year registrations.
Spouse/Partner Program and Gala Dinner Spouse/Partner Attendance may be canceled by written advice to Gallagher on or before 10 April 2020. A full refund will be issued by check or credit card.

Waiver and Release of Liability:
Gallagher believes its venues and suppliers to be safe; however, in the unfortunate case of an attendee’s loss of property, illness, personal injury or death it is important that IBIS Academy attendees secure in advance the necessary travel accident/health insurance coverage. Attendees should check with their employers regarding any policies in place. If it appears an attendee or attendee’s travel companion does not have coverage while traveling to IBIS Academy, the attendee should arrange for a personal short-term travel policy. While Gallagher is not providing an endorsement of the following companies, attendees may find they will provide short-term International Medical Travel policies at competitive rates which can be obtained on their websites. [Examples include: Cigna, UHC, Aetna, and GeoBlue.]

Please note that neither Gallagher Benefit Services, Inc. nor Arthur J. Gallagher & Co. will be held responsible for any liability for an attendee’s death, disability, personal injury, property damage, property theft, or any other action of any kind which may accrue to an attendee while participating in the IBIS Academy event, including but not limited to, while traveling to and from IBIS Academy, while staying at the event venue hotel or while in transit during the event. 
Attendee hereby waives, releases and discharges Gallagher Benefit Services, Inc. and Arthur J. Gallagher & Co. and their directors, officers, employees, representatives and agents from any and all liability for attendee’s death, disability, personal injury, property damage, property theft or actions of any kind which may accrue to attendee while participating in the IBIS Academy event.