Future workspaces – unlocking the power of connected devices to create business advantage
With Jan van Vonno, Senior Research Analyst, IDC
and Adam Dykman, Vice President, Sales, ClickSoftware
Digital transformation is a key trend in IT and business, it is at the center of business strategies across all industry segments and markets. Enabled by the 3rd Platform technologies of social, mobile, analytics, and cloud, digital transformation represents an opportunity for companies to redefine the customer experience and achieve new levels of enterprise productivity.
How do you secure your competitive edge in your market?
The way we work, collaborate, and connect with our employees, customers, partners, and suppliers is rapidly changing. A core component of this is a new set of connected workers who have an increasing need to access information for decision making. The availability and ubiquity of cloud-based applications and mobile devices extends the working environment beyond the traditional workplace. This means that the entire workforce — even those who work in the field or from remote locations — can now gain unrestricted access to relevant information systems and make informed business decisions in real-time thus accelerating processes and improving the customer experience.
On the 25th of October IDC, ClickSoftware, and IBM Global Business Services invite you to an exclusive dinner at the Villa Kennedy in Frankfurt, where we will lead a discussion based on the following themes:
How to use Mobile user experiences to drive digital transformation.
From tactical to strategic use of mobile solutions
Reinventing Field Service Management for Optimized Customer Experiences
At this dinner, IDC analysts, in collaboration with ClickSoftware and IBM, will host an interactive discussion on how best practices in mobile working can transform a business and support a more competitive field services operation.
25/10/16 18:00 - 21:30
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Villa KennedyKennedyallee 70Frankfurt am Main 60596Germany069 717120
IDC Central Europe GmbH | Hanauer Landstraße 182D | 60314 Frankfurt am Main
Tel.: +49 69 / 90502-200 | Fax: +49 69 / 90502-170 | Web: http://www.idc.de