CONFERENCE DAY 1 - 14 june
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12.00 Arrival, registration and buffet lunch
12.50 Welcome by Chair
Ivano Ortis, Head – International, IDC Retail Insights, IDC
Click here to download presentation: IVANO_ORTIS_IDC_RETAIL_INSIGHTS
13.00 Retail Predictions, Trends & Technologies
Robert Parker, Group VP IDC Retail Insights, IDC
Click here to download presentation: ROBERT_PARKER_IDC_RETAIL_INSIGHTS
13.30 Reinventing Your Company in a Customer-
Driven MarketplaceMike Dover, Technology & Marketing Thought Leader, Co-Author his Wikibrands
Click here to download presentation: MIKE_DOVER_WIKIBRANDS
14.00 How to implement multichannel retail strategies - the IKEA way!
Benedetto Conversano, Head of Enterprise Architecture and IT Master Planning, IKEA
14.30 Improve business performance and build shopper loyalty - By Tyco
Alessandro Della Monica, Vice President EMEA, Store Performance Solutions, Tyco Retail Solutions
Click here to download presentation: ALESSANDRO_DELLA_MONICA_TYCO
Click here to download white paper: TYCO_IDC_WHITE_PAPER
15.00 Coffee (with the opportunity to network)
15.30 Breakouts sessions – CIO Peer to Peer Roundtable
Click to download presentation:
Breakout Session 1_Customer Experience
Breakout Session 2_ECommerce
Breakout Session 3_IT Infrastructure & Cloud
Breakout Session 4_Omnichannel Supplychain
Breakout Session 5_Big Data
16.30 Coffee (with the opportunity to network)
16.50 Genuine Customer Engagement Through Customer Centric-IT
Sergio Azzolari, COO Retail, Luxottica
Click here to download presentation: SERGIO_AZZOLARI_LUXOTTICA
17.20 How important is mobile, social networking, internet retailing and the cloud to retailers?
Robert Teagle, Emea IT Director, Starbucks
Click here to download presentation: ROBERT_TEAGLE_STARBUCK
17.50 Panel discussion
18.20 Summary
19.30 Gala Dinner
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CONFERENCE DAY 2 - 15 june
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7.30 Networking Breakfast
8.30 Welcome by Chair
Ivano Ortis, Head – International, IDC Retail Insights
8.35 Summary of Results from the Breakout Session and Pre-event Survey
Robert Parker, Group VP IDC Retail Insights, IDC
9.00 Creating a Russian equivalent of Amazon.com
Maelle Gavet, CEO, OZON Holdgins
Click here to download presentation: MAELLE_GAVET_OZON
9.20 To Create a Better Everyday Life for the Many People
Lars Gunnarsson, IT Demand Manager, IKEA
9.40 Facilitated On-Site Introductions and Analyst 1:1s
12.30 Closing speaker
Didier Krain, Directeur General, IDC
13.00 Buffet Lunch
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