IDMA 2018 Annual Conference

“Bridging Today’s Data with Tomorrow’s Opportunities”

April 29 – May 1, 2018 ■ Philadelphia, Pennsylvania

Agenda


  Go
  • Optional  Optional
  • Sunday, April 29, 2018
  •  
    2:00 PM  -  6:00 PM
    Exhibitor Registrations
    4:00 PM  -  6:00 PM
    Attendee and Speaker Registrations
    5:45 PM  -  7:15 PM
    Welcome Reception
    The IDMA Annual Conference isn't just about attending sessions. It's also about sharing insights with a wide range of industry professionals and experts. Meet others who will be attending the conference while enjoying some specialty cheese, hors d'oeuvres, and cocktail drinks.
  • Monday, April 30, 2018
  •  
    7:45 AM  -  9:00 AM
    Continental Breakfast
     Optional 
    7:45 AM  -  4:00 PM
    Registration
    8:45 AM  -  9:00 AM
    Opening Remarks
    Speakers:
    Kevin O'Leary, 2VP-Claim BI & Analytics Data Management, Travelers, and Outgoing IDMA Pres.
    Farouk N. Yassine, Executive Director, IDMA
    9:00 AM  -  9:45 AM
    Insurance: The World’s Original ‘Big Data’ Industry – Maintaining Relevance in the 21st Century
    Speaker:
    Robert P. Hartwig, Co-Director of the Center for Risk and Uncertainty Management, University of South Carolina's Darla Moore School of Business

    This presentation will trace the historical roots of insurance - the planet's original 'Big Data' industry - from its earliest days to the present and into a distant and uncertain future. Disruption to the industry's centuries-old value chain is assured, but where the ultimate value of insurers is derived in the decades ahead remains unclear. Will value creation be driven by advances in analytics and in the resulting underwriting advantage or will value derive largely from the amassing of vast pools of data? Will regulators seek to aggressively restrict the flow, sale and control of data vital to the assessment of risk? With Google, Facebook, Amazon already under scrutiny, how will antitrust regulators react to the concentration of data in the insurance industry? Finally, the presentation will explore some of the cutting-edge technologies sure to radically transform the industry for many years to come.
    9:45 AM  -  10:30 AM
    InsureTech: What's Working? What's Not?
    Speaker:
    Laird Rixford, President, Entrepreneur & Technologist, Insurance Technology Corporation (ITC)

    Fifteen years ago, the internet was going to transform the insurance industry. The agent was to be no more. Direct and online writers were taking over. Yet it didn't happen, until now. A new breed of online offerings is changing the landscape of how insurance is marketed, sold and managed. With his experience in providing carrier access to not only thousands of agencies nationally but also the top online lead aggregators. Our speaker will provide unique insight into this changing marketplace. Learn about what is working and what is not, and how you can apply these lessons to help your business not only survive but also thrive in this shifting marketplace.
    10:30 AM  -  11:00 AM
    Refreshment Break
    11:00 AM  -  11:45 AM
    Building an Analytics Capability that Works - From Vision to Reality
    Speakers:
    Ben Freeman, AVP-Strategic Analytics Services, Arch Capital Group
    Jay Rajendra, Chief Analytics Officer, Arch Capital Group

    Companies that have successfully cultivated a data-driven culture reap a multitude of benefits, from better employee understanding of the value of data and how to apply it to decision-making to a widespread commitment to backing up innovative ideas with data and measuring outcomes across the board. 

    Leaders from Arch Capital's Strategic Analytics team will reveal the exciting journey of the group's first year. Its mission is to improve the profitability of a $12 billion insurance company using innovative data and analytics. The story maps out the path from initial conception to successful execution, which is transforming the firm's data-driven culture. Our presenters will discuss and share how the team overcame obstacles along the way.
    11:45 AM  -  12:15 PM
    IDMA Annual Meeting and 2018 Conferment Ceremony
    All attendees are welcome to participate.
    IDMA President Speech, Recognition Awards, New IDMA Graduates Conferment, and Annual Vote for IDMA Operating Committees.
    12:15 PM  -  1:45 PM
    Lunch
    1:45 PM  -  2:30 PM
    Creating a Framework for Successful Data Governance

    Speakers:
    Kevin Ladwig, Managing Consultant, NEOS
    Anne Marie Smith, Vice President of Education and Chief Methodologist, EWSolutions

    Good governance of data and information are essential to all insurance companies in the 21st century since data and information are the primary assets of any insurer. An effective data governance program should be planned at the enterprise level and should adopt both strategic (long-term) views as well as the tactical (short-term) considerations.

    In this session, we will discuss the approach insurance carriers should follow to establish a successful data-driven governance framework. From assessing an organization's data governance maturity to implementing requisite operational processes, attendees will learn the essentials to shape an effective governance strategy and ensure accountability, data quality, transparency, regulatory control, data protection reporting, and auditability. Challenges to successful data governance within insurance companies will be examined, with some proven techniques for overcoming each challenge to program planning for data governance.

     Optional 
    1:45 PM  -  2:30 PM
    Managing Change with Efficient Data Processes

    Speakers:
    Carl Christiansen, Vice President-Statistical Reporting, Mitsui Sumitomo Marine Management (USA)
    Steven Craig, Senior Vice President–Bureau Statistical Reporting, Insurance Data Processing (IDP), Inc.
    Arun Prasad, Manager and Data Strategist, ISO


    Most insurers are constantly going through changes; either in their business (LOB or state expansion, new programs) or system level data processing (implementing new data warehouse or administration systems), or dealing with resource crunch owing to the retirements of key staff. In addition, regulators and bureau reporting requirements are constantly evolving and requesting insurers with newer or granular data.

    Our presenters will share some real-life tips on how you can navigate such constant change at business, data management systems, staff movements as well as reporting requirements; while up keeping data quality and timeliness on track.

     Optional 
    1:45 PM  -  2:30 PM
    Hidden in Plain Sight: Uncovering the Value of "Dark Data"

    Speaker:
    Peter Bothwell, CEO, Predictive Data Solutions LLC
    Roger Potter, Chief Analytics Officer, Cognitio Analytics

    Eighty-five percent of the matter in the universe is invisible to us - scientists call it "dark matter." This same concept applies to much of the data that organizations produce and store - it is neither seen nor heard. However, this 'dark data' may be a potential untapped resource for companies; finding and using it can create the opportunity to improve analytics and create a real competitive advantage. Much, if not all, of the analytical horsepower of companies has been focused on the obvious, easy to acquire and organize data. 

    Join us and learn how the new analytics will focus on the data that has until now been dark. One example of this is Process Mining, which utilizes system logs, a kind of dark data that most, if not all, companies have, but very few are using in a meaningful way.

     Optional 
    2:30 PM  -  2:45 PM
    Transition Break
    2:45 PM  -  3:30 PM
    Data Governance at American Family Insurance
    Speaker:
    Theresa Peachey, Information Standards, Governance and Quality Manager, American Family Insurance

    In 2013, American Family embarked on a formal Enterprise Data Management initiative. While there have been multiple renditions of the organizational structure, the maturity of Data Management continues to evolve and strong partnership flourish with the business and technical stakeholders. This session will focus on key roles and functions to support a mature data management program, how to move beyond the basics of data management, and the pain points along the journey and how we overcame them.

     Optional 
    2:45 PM  -  3:30 PM
    Is Data the New Oil? Unlocking the Power of Information Within

    Moderator:
    Tracy Spadola, Vice President-Strategic Data Operations, ISO

    Panelists:
    Joseph M. Izzo, Senior Vice President, ISO
    Pat Saporito, Global CoE for Analytics and Insight, SAP
    Additional Panelists TBA

    The perception of data is shifting from costly compliance tool to innovation fuel. It's been called the "new oil," but it needs to be refined, managed, and analyzed to create true value through actionable insights. See how high-quality data can drive potent analytics.

     Optional 
    2:45 PM  -  3:30 PM
    Blockchain for Insurance 101

    Speakers:
    Sandeep Bajaj, Chief Information Officer, Everest Re
    Ashish Nanagla, Senior Director - Insurance, Synechron

    Blockchain has the potential to disrupt today’s insurance industry and transform the way data is shared and verified, enhance claims processing and help in prevention of fraudulent cases. Through Blockchain, insurance carriers can address challenges that are associated with cost reduction, customer engagement through faster processing of requests and growth in mature markets. However, since insurers are still in the exploration stage when it comes to this new technology, it is important to understand how a working model leveraging blockchain will be beneficial for insurers in the long run, especially considering the realities of the insurance business.  Come join us to learn more about blockchain technology and how it is transforming our 5-trillion-dollar industry.

     Optional 
    3:30 PM  -  4:00 PM
    Refreshment Break
    4:00 PM  -  4:45 PM
    Building a Business Glossary

    Speakers:
    Sheila Embree, Lead Data Governance Analyst, Amica Mutual Insurance
    Don LeMay, Data Governance Analyst, Amica Mutual Insurance

    Is your business glossary captured in a spreadsheet?  Do you find it tedious to manage and easy to get out of synch?  At Amica, we realized that a strong Business Glossary is the cornerstone of a successful Data Governance program, and that continuing to track business term definitions and metadata in a spreadsheet was not practical.

    Employees need to share a common business language in order to have consistency, and access to metadata is invaluable when reporting and analyzing data. When a Business Glossary also shows the system of record and a business term’s full data lineage, it is invaluable to the entire Enterprise…Business and IT alike. Utilizing a team of Data Stewards with cross divisional representation, achieving this can be done in your organization, providing value and entrenching your Data Governance program.

    This presentation will illustrate how we built the Amica Business Glossary and how it is currently used by 3500 employees across the country.



     Optional 
    4:00 PM  -  4:45 PM
    Data Quality: Bridging Generations of Data Managers
    Speakers:
    Steven Long, Founder and Senior Consultant, Long Group Consultants, Inc.

    This presentation is to be focused on the Professional Development of the incoming generation of Data Managers.  The theme will be centered around the shared passion and dedication for data quality and how that dedication serves as a bridge between two generations and a guiding force in a career path.

    To illustrate this point, our presenter, who is a millennial and a newly-minted leader of a company dedicated to data quality, will provide an insight into a Millennial’s view of the industry. Steven will also share some insights on how to attract the top-performers and build an environment to nurture their growth based on his personal experience working with dozens of carriers, their teams and his own staff at LGC (Long Group Consulting).


     Optional 
    4:00 PM  -  4:45 PM
    Fast Guide to Regulatory Changes
    Moderator:
    Bonnie Piacentino, SVP–Data Management, Pennsylvania Compensation Rating Bureau (PCRB), and Incoming IDMA President

    Panelists:
    Stephen C. Clarke, Vice President-Government Relations, ISO
    Ed Marynowitz, Data Resources Division Executive, NCCI
    Mark Siwek, AVP–Business Development and Customer Support, ISS


    Regulatory and statistical reporting requirements for insurance carriers are extensive, demanding and inclusive. Each state, line of business, and rating organization impose different standards, rules, processes and policies. The data management process that surrounds the compliance responsibility can be onus and ever changing. Listen to the leading statistical agencies as they discuss new requirements, regulatory trends, how this data is being used by industry stakeholders and what they are doing to protect your data.
     Optional 
    4:45 PM  -  6:15 PM
    Open Time and Vendors Hospitality
    6:15 PM  -  9:15 PM
    Casino Night Themed Reception and Entertainment!
    Once again and upon popular demand, our Casino Night themed reception is returning! After the first day sessions conclude, we are going to transform the exhibit hall and the main room into Vegas style casino and a fun-filled night of music, dancing, and local cuisine. You will get the chance to network with your colleagues and challenge them to various games of chance, including Black Jack, Roulette, Craps, and the Big Money Wheel. A fun Photo Booth will also be available!

    We will be giving away valuable prizes at the end of the night. The more playing chips you have the more raffle tickets you get!
  • Tuesday, May 1, 2018
  •  
    8:00 AM  -  9:30 AM
    Continental Breakfast
     Optional 
    8:00 AM  -  2:45 PM
    Registrations
    8:15 AM  -  9:15 AM
    Roundtable Discussion: Let’s Talk About Data Management Issues of Importance to You
    Facilitators:
    Nora FitzGerald, Vice President–Actuarial, CNA, and Co-Vice President of Emerging Data Management Issues, IDMA
    Peter Marotta, Co-Vice President of Emerging Data Management Issues, IDMA


    All registrants are invited to attend this Data Management Roundtable. The IDMA Roundtable format invites commentary and discussion. For those unfamiliar with the IDMA Roundtable process, discussions are quite informal and are geared towards audience interest and participation. Please note that topics of discussion are very fluid and can change during the Roundtable, provided they involve data management, are in keeping with IDMA guidelines, and are of interest to participants.

    We plan for this to be an interactive discussion, so please suggest /submit your topics of interest when you submit your registration online.
    9:15 AM  -  9:30 AM
    Transition Break
    9:30 AM  -  10:15 AM
    Leveraging Metrics for Data Management Success

    Speakers:
    Kevin O'Leary, 2VP-Claim BI & Analytics Data Management, Travelers
    Sandi Perillo-Simmons, 2VP-Data Management, Personal Insurance, Travelers

    Many organizations have embarked on the Data Management journey but are challenged to determine whether their program is maturing and the impact it’s having on their organization.  This session will discuss various metrics (both hard and soft) that can be leveraged to ensure progress, as well as processes that can be utilized to capture these metrics, mature the program, improve the data, and keep people (including our senior leaders) engaged. 

    Categories of metrics covered will include but aren’t limited to: Governance, Ownership, Stewardship, Quality, Metadata, and Architecture.



     Optional 
    9:30 AM  -  10:15 AM
    Data Warehouse Historical Data Loads - Best Practices and Tricks of the Trade

    Speakers:
    Bruce F. Broussard, Jr., SVP & General Manager, Insurity
    Insurer Representation TBA

    Implementing a new Data Warehouse or any data component requires conquering two key but very different challenges: Creating the data repositories and supporting code components; and controlling and managing the data content. The first part involves designing the data models and developing the corresponding Data Repositories with all of the connecting ETL components.  The second part involves both the integrations with source applications that will feed data to the DW going forward and loading historical data to initialize the DW content and provide the base for immediate value in reporting and analytics.

    This session will focus on the historical data loads, and offer best practices and a number of tricks of the trade garnered over a couple of decades of experience building and implementing data warehouses for insurers of all sizes and configurations.

     

     

     Optional 
    9:30 AM  -  10:15 AM
    Data Strategy and the Information Executive
    Speaker:
    Peter Aiken, Founding Director, Data Blueprint

    Data is not just another resource. It is your most powerful, yet poorly managed and therefore underutilized organizational asset. Data are your sole non-depletable, non-degradable, durable strategic assets, and they are pervasively shared across every organizational area. Lack of talent, barriers in organizational thinking, and seven specific data sins exist as organizational prerequisites to be satisfied before (a measurable) 9 out of 10 organizations can begin to achieve the three primary goals of an organizational data strategy – these are to: Improve your organization’s data; Improve the way your people use data; and Improve the way your people use data to achieve your organizational strategy. In this manner, your organizational data strategy can be used to best focus your data assets in precise support of your organization's strategic objectives.  

    This session will provide an overview of prerequisites for effective data strategy, as well as common pitfalls that can detract from its implementation, such as the “Seven Deadly Data Sins”.

     


     Optional 
    10:15 AM  -  10:45 AM
    Refreshment Break
    10:45 AM  -  11:45 AM
    C-Suite Panel: Managing the Evolution of Data Management in the Expanding Universe of Data

    Moderator:
    Tracy Spadola, Vice President-Strategic Data Operations, ISO

    Panelists:
    David Marco, President, EWSolution
    Ernst Renner, CEO & Managing Partner, NEOS
    Mahammed Asif Syed, Head of Data and Analytics Governance, Hartford Steam Boiler


    There may be no adjectives left to describe just how fast the data universe is expanding. Big and Fast Data is everywhere! Our behavior and decisions are more and more wedged by systems heavily fueled with data.

    There isn’t an industry publication, blog or online newsletter that doesn’t have Big Data Analytics as its most talked about item.  More importantly all of our C-Level executives are talking about it and demanding that we do it.

    As much and as fast as organizational data needs change, the foundational principles of data management must evolve and prevail to guarantee success. Whether you are a new or experienced data manager you are constantly confronted with issues regarding acquiring, validating, storing, protecting, and processing data to ensure the accessibility, reliability, and timeliness of the data to your stakeholders.
    Join the discussion and hear from CEOs and executives and how companies are dealing with evolving topics such as big data strategy, privacy, security, and new tools and technologies.

    11:45 AM  -  12:45 PM
    Lunch
    12:45 PM  -  1:30 PM
    Stacking the Odds - Utilizing Financial and Behavioral Analytics for Profitable Growth

    Speakers:
    John E. Cantwell Vice President, Underwriting Service Line Leader, Genpact
    Michael Parcelli, Vice President-SME Insurance Underwriting, Genpact

    Insurer Representation TBA

    Significant investment has been made into pricing analytics, however there are broader capabilities for profitable growth.  By leveraging both predictive analytics and artificial intelligence production underwriters are able to prioritize and target risk selection in order to focus on the critical issues on the complexities of program design and opportunity supply from distributor partners. This underwriting strategy tool can be calibrated to the individual risk (in addition to the class) by incorporating historical loss experience specific to the account therefore refining the priority of the account beyond risk selection.

    Based on a real scenario, working with one of your clients, we will demonstrate how we were able to help them increase their net written premiums by to 20% while simultaneously increasing their bind ratio by 30%.  We will also discuss some of the critical variables and components leveraged by analytics to drive success as defined as profitable growth and execution of underwriting strategy.



     Optional 
    12:45 PM  -  1:30 PM
    Taking Customer Connection to a New Level with Data Virtualization
    Speaker:
    Paul Moxon, VP of Data Architectures and Chief Evangelist, Denodo

      

    Digital transformation is affecting all industries. Forrester, in its report “Digital Insurance Imperative”, observes that this change is profoundly impacting the insurance industry, saying that “digital insurance strategy leaders must reinvent their companies to become fundamentally digital, from underwriting through to claims settlement.”

    Attend this session to learn:

    • The role of data virtualization in insurance industry transformation
    • How to create a 360-degree view of agents and customers
    • How to improve cost management in real time
    • How to gain holistic views of risk

     Optional 
    12:45 PM  -  1:30 PM
    Improving Your Analytics Through Ethics and Professionalism

    Speaker:
    Jim Weiss, Director-Analytic Solutions, ISO

    "Ethics" is one of the important and often underestimated topic in data analytics. The growth of the big data analytics market is electrifying as it promises to explore the untapped potential in growing business, finding drugs, stopping security threat, improving food production, governing the country and many more. However, one need look no further than the 2016 U.S. Presidential election to see how predictions can misfire in a way that arguably influences public policy. Moreover, Gartner study predicts that by 2018, fifty percent of business ethics violations will occur through improper use of big data analytics. This presentation intends to address the considerations of ethics and prediction error in big data analytics.

     

     Optional 
    1:30 PM  -  1:45 PM
    Quick Ice Cream Break
    1:45 PM  -  2:30 PM
    Panel Discussion: Attracting, Engaging, and Retaining Top Talent for our Industry

    Moderator:
    Gary Robinson, Chief Academic Officer, SaBi University

    Panelists:
    Marty J. Frappolli, Senior Director of Knowledge Resources, The Institutes
    Margaret Resce Millkint, Managing Partner, The Jacobson Group
    Anne Marie Smith, VP of Education and Chief Methodologist, EW Solutions

    It has become increasingly evident that the insurance industry needs a continuing focus on education in all areas of enterprise data management, since few industries rely more on data and information.  Additionally, there has been an explosion of analytical capabilities over the last few years.  Finally, younger people entering the industry expect lifelong learning opportunities from every employer, especially career-focused education.

    This panel, comprised of experts in insurance education and moderated by the Chief Academic Officer of a leading online university focused on graduate education, will discuss current data management / analytics educational challenges within the industry, offer some observations on the causes of the issues, and highlight some possible solutions to attracting, engaging, and retaining highly performing talent for the insurance industry.

    Questions and discussions will be solicited from the audience for what is expected to be a very engaging and informative session for all those interested in insurance industry education and human resource management.



    2:30 PM  -  2:45 PM
    Key Takeaways and Prize Drawings
    Speakers:
    Bonnie Piacentino, SVP-Data Management, Pennsylvania Compensation Rating Bureau (PCRB), and Incoming IDMA President
    Farouk N. Yassine, Executive Director, IDMA

    Bonnie and Farouk will discuss some key takeaways from this conference. 

    Exhibitors prizes and the IDMA 50/50 Charity Fundraising Raffle will be announced during this final session, and you must be present to win!
Top