Pamela Albert RN, BSN, CPTC began her career in transplantation over 30 years ago and has had the opportunity to participate in many aspects of the process since then. At New England Donor Services (formerly New England Organ Bank) Pam has worked as a donation and hospital development coordinator, educational specialist, donor family liaison, aftercare coordinator, Director of Tissue Operations and Donor Family Services.  She is currently serving as the Senior Director of  Tissue Donor Services Resource Development and is responsible for ongoing authorization training for tissue operations staff as well as coaching and mentoring new leaders in the organization.

 

Pam has lectured across the country on topics relating to contact between donor families and recipients, as well as grief and loss issues in the workplace. Pam is published in both Progress in Transplantation and Critical Care Nursing Clinics of North America and received The National MTF Donor Family Care Award in 2000 for her work with donor families.

Elizabeth Spencer has been working in the OPO community since 2002. She was with Washington Regional Transplant Community (WRTC) for nine years, serving as both Director of Hospital Services & Professional Education, and in the clinical division as a Senior Clinical Recovery Coordinator. As Director of Hospital Services & Professional Education, Elizabeth was responsible for oversight of partnerships with area hospitals regarding the implementation of donation best practices, donation educational programs for various hospital staff, hospital data analysis and reporting, hospital donation strategic planning, and hospital policies related to organ and tissue donation.

 

As faculty of Gift of Life Institute, Elizabeth provides training through the virtual classroom setting, on-site at OPOs and provides feedback to donation professionals through the WebEncounter platform.