Cancellation & Refund Policy

Can I cancel my registration at any time?

Yes, there will be a cancellation fee of $35 per ticket if cancelled by January 25th at 11:59 pm EST.
Cancellations after January 25th and before February 12th will be $100 per ticket.

There are No Refunds or Cancellations after February 12th 2017.
  

Please note: If you elect to have your tickets mailed to you, tickets may Not be Cancelled or Transferred.



 

Convention Ticket Transfer

Can I transfer my convention ticket?

You may transfer your convention ticket, if it has not been mailed, until 5:00 pm Eastern Standard Time

February 12th. Regular cancellation fees will apply and fee for ticket transfers are $35 per ticket.

Appropriate documentation must be furnished to Team National Conventions at the time of ticket transfer. Letter containing ticket holder's first name, last name, IMD number and confirmation number must be emailed to eventregistration@bign.com or fax your ticket transfer request to 954-584-5996 with the new registrant's first name, last name and their IMD#. Payment information must be included with your request for the transfer fee of $35.00 per ticket.

Please Note: Transfer of tickets will not be completed unless we have payment for the transfer fee at time of transfer. All tickets must be paid in full in order to be transferred.


Financing Policy

When is the other amount for financing due? 

If you have financed, the remaining balance is due by January 25th.

Please note: If the financing balance is not paid in full by January 25th, the credit card will be charged, if the credit card is to decline the registration will be cancelled. 

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