Institutional Effectiveness Certificate Program

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About the Program

We have moved to a new registration system. To see updated information on course offerings please click Institutional Effectiveness Certificate Program

The Institutional Effectiveness Certificate Program is intended to prepare the participants to contribute to institutional level assessment and accreditation committees, assist their institution and respective departments in the assessment of strategic objectives, and be able to advise, assist and instruct others in developing cycles of goal setting, measurement, data collection, process review and evaluation.

Intended Audience

  • Academic and Non-Academic Administrators
  • Assessment Officers, Coordinators and Personnel
  • Institutional Research Officers and Personnel
  • Faculty Governance
  • Institutional Effectiveness Officers and Personnel
  • Student Affairs Personnel
  • Business Affairs and Finance Officers

Learning Outcomes of Program

  1. Establish departmental goals which are aligned with the institution’s strategic plan and/or are specific, measurable, attainable, realistic and time-bound.
  2. Demonstrate knowledge of qualitative and quantitative methodologies for assessment of processes and services.
  3. Recognize sources of data for peer analysis and benchmarking.
  4. Participate in the evaluation of the campus’ current institutional/unit-level effectiveness initiatives and suggest areas for review and improvement.
  5. Document evidence of closing the loop and institutional improvement as a result of assessment activities.

Program Completion Requirements

  • Successfully complete three courses

Program Prerequisites

Experience in assessment, planning project management or other relevant area and/or interest in becoming more conversant with assessment and its applications.


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