LDI - Relationship Based Care (RBC)

The purpose of this LDI is to introduce leadership to Relationship Based Care (RBC). RBC is the care delivery system that we are implementing across all of Mercy Health Youngstown. RBC is a culture transformational model and an operational framework that improves overall care, quality, and patient and staff satisfaction. It enhances the relationships within each individual, between colleagues, and especially with the patients and families to promote health and healing – mind, body, and spirit. This LDI will introduce you, as leaders, to the concepts of RBC as it begins to roll out across departments and units and provide you with some tools you can bring back to your teams.


Time & Dates

Session #1:  July 13, 2017  8:00am - noon.

Session #2:  July 21, 2017  8:00am - noon.

If you are unable to attend: