Juliette Schlucter has more than two decades of experience working with and leading health care professionals in patient- and family-centered care assessment, programming design and implementation. She has consulted on patient- and family-centered topics related to quality, safety, education, research, and outcomes with numerous health care systems and agencies. Juliette continues her work by speaking, providing training, and working with teams to advance collaborative models of care. She is currently the Director of The Center for Child and Family Experience at the Sala Institute for Child and Family-Centered Care at NYU Langone Medical Center.
From 1995 through 2010, Juliette worked with leadership to advance a model of patient- and family-centered care at The Children's Hospital of Philadelphia. While at The Children's Hospital of Philadelphia, Juliette created and served as lead author of The Promise of Partnership, a toolkit used to teach health care professionals best practice behaviors for patient- and family-centered care. Juliette came to her work, over 22 years ago, following her son and daughter's diagnosis with Cystic Fibrosis.
Fiona Howard Levy, MD serves as the inaugural executive director of the Sala Institute for Child and Family Centered Care at NYU Langone Medical Center, and Vice Chair for Clinical Affairs for the Department of Pediatrics at New York University School of Medicine. Dr. Levy came to NYU from the Cohen Children’s Medical Center, where she served as the Chief Quality Officer.
Prior to her return to her hometown of New York City, she was the Vice President for Quality and Director of Hospital Access and Inpatient Services at Children’s Medical Center Dallas and Professor of Pediatrics at UT Southwestern School of Medicine. Dr. Levy serves as a member of the Patient Safety Team for the Child Health Patient Safety Organization, The Clinical Steering Team for Children’s Hospitals’ Solutions for Patient Safety, and the Children’s Hospital Association Quality and Performance Committee of the Board of Trustees.
Who Should Attend:
• Patient and family advisors
• Administrative and clinical leaders
• Physicians, nurses, and other staff
• Coordinators responsible for implementing patient- and family-centered initiatives
• Patient experience/patient relations personnel
• Risk and safety personnel
• Quality improvement personnel
• Staff educators
$99 for Pinwheel Sponsors
Institute for Patient- and Family-Centered Care
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