In this 5-module certificate program, you must complete all 5 modules in 2017 to obtain the certificate.
Please note: the individual modules can be taken separately but you will not receive the certificate.
This certificate program offers you the opportunity to fully explore the many exciting ideas and practices that make up the vast world of Management. It will specifically target the key areas of importance for success in this field from the management of employee performance, to the effective use of time and tasks, to the mindful care of team members. The facilitators participating in this certificate have over 30 years of experience in management training and have much to offer past personal experience.
You will learn to:
Module 1 | April 5, 2017How to Design Effective ProgramsAdam Lodzinski PhD
This workshop presents what you need to know and do to propose, design or re-design effective programs. The principles of effective program design apply across all areas of health, social and educational services.
The focus of this workshop is on strategies that build program integrity - that is, strategies that ensure key program elements form a cohesive role, whether this involves designing a program from the ground up, re-designing an existing one or adapting a program model developed elsewhere.
This hands-on workshop provides a field-tested and proven framework for addressing the most challenging aspects of program design and re-design and presents powerful integrating ideas, concepts and suggestions that you can easily adopt or adapt in ways that are appropriate and timely.
This workshop comes with a comprehensive soft cover handbook.
Module 2 | April 19, 2017Managing Employee Performance in Health and Human ServiceAdam Lodzinski PhD
Most organizations have formal performance appraisal process in place to review an employee’s performance over the previous fiscal year. However, employee performance is also a day-to-day event that needs to be praised or “course-corrected” regularly during the year to ensure employees are delivering what is expected and to avoid surprises at the year-end appraisal. This aspect of performance management is not often addressed.
This workshop is designed to provide supervisors and managers with a framework for on-going, regular employee performance management, as well as tools and language to support them in this process. It will consist of lecture and demonstration, but will focus on practice to successfully manage employee performance.
Module 3 | May 3, 2017Let’s Get Organized: Time ManagementSusan Geary PhD and Anne Bulstrode BBM, FICB
This workshop is designed to help you take control of your time. By making the most of your time, you can go a long way toward making the most of your life.
Module 4 | May 17, 2017The Leadership Edge: How to Empower and Engage Employees for Maximum Performance Susan Geary PhD and Anne Bulstrode BBM, FICB
Every level of management, from the first-line supervisor to the executive director needs to be able to lead as well as manage. Leadership involves inspiring or influencing others. They do this effectively by leading from a values base and clarifying a shared vision. They inspire and engage employees to follow them. Leaders are change agents who know how to guide their employees through the change process. They develop the full potential of each individual. They build high functioning teams that achieve goals.
This workshop is presented in a very interactive way, using case studies, discussions etc to bring material to life and make the experience meaningful.
Module 5 | June 7, 2017Mindfulness in the Workplace Wylie Burke BA Honours and Adler Trained Coach
Mindfulness in the workplace helps to increase productivity and resiliency; it builds effective communication and decision making skills, and reduces conflict. This workshop is designed for those interested in mindfulness and how to develop a mindfulness practice at work. You will learn the history and neuroscience of mindfulness and how mindfulness can make you a more effective leader. You will explore techniques to develop a mindfulness practice, as well as how to overcome challenges that can get in the way.
This is an interactive workshop where you will practice in small groups and on our own. You will leave with tools, techniques and resources to help you to continue to build your mindfulness practice.
For information about fees, please click on the "fees" tab at the top of the page.
Wednesday, April 5, 2017 - Wednesday, June 7, 2017 9:00 AM - 4:00 PMEastern Time Zone
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Hincks-Dellcrest Institute114 Maitland StreetToronto, Ontario M4Y 1E1Canada
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