Managing Customer Complaints Seminar - London

ABTA Ltd

Summary

Managing Customer Complaints is an ABTA seminar which builds upon the long-running, popular core-skills Complaints Handling Workshop.

This seminar is aimed at those who are responsible for developing, or influencing, and implementing your complaints handling strategy, as well as those who oversee your business’s complaints handling procedures. It is ideal for owners, directors, team leaders and managers in customer care, customer relations and operations.

Fees:
ABTA Members / ABTA Partner rate - £225.00 plus VAT
Non-member rate - £345.00 plus VAT

For further information, please contact:
events@abta.co.uk
020 3117 0550 / 0559

Details

  • When

  • 1 December, 2016

  • Where

  • ABTA Ltd
    30 Park Street
    London SE1 9EQ
    United Kingdom
    020 3117 0560

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