Mastering Business Communication (J1)

Summary

THIS COURSE IS ALIGNED TO UNIT STANDARD:

Title: Motivate and build a team
Unit Standard ID: 242819
NQF Level: 4
Credit Value: 10

INTRODUCTION

Personally we are each potentially a ‘basket of benefits’ and it is essential to be aware of what those benefits are so as to master them and to know what we are capable of offering to the organisation

Communication is the cornerstone of all our interpersonal relationships and the foundation of all areas of effectiveness in our lives. With the constant increase of pace, the complex choices we have to make and the range of communication channels available, we have to access new and smarter ways of communicating. In exploring these ways, this programme includes a look at Emotional Intelligence, Social Intelligence as well as the pillars of Neuro Linguistic Programming in order to give the learner a deeper understanding of the need for our communication to become more intelligent and intuitive. 

Through understanding personal branding, professional relationship building, developing effective communication and presentation fundamentals this programme provides the essentials to master business communication. 

WHAT THIS COURSE CAN DO FOR YOU…

Project a professional, positive personal image
Learn how to use positive language
Select and apply the correct communication channel
Ensure your communication has a clear purpose and objective
Be aware of sensory acuity and develop rapport
Develop presentation skills 
Master difficult conversations
Develop confidence in giving and receiving feedback
Master the art of modern written communication.

TARGET AUDIENCE

The two day course targets all business professionals who communicate on a regular basis with individuals of different levels of skills, knowledge and ability. The course is open to all individuals who need to master the skills of communicating in a diverse community using either written, verbal or non-verbal skills.

TRAINING APPROACH

The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment.  The courses have a strong focus on an outcomes based approach and are facilitated on a highly interactive basis encouraging active delegate participation using: 

Role-plays
Break-away sessions
Relevant business exercises
Presentations
Demonstrations
Questionnaires
Discussion activities and 
Case studies

High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully.  The group leaders are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace.

POST COURSE ASSISTANCE


“Contact the Coach” – Bridging Learning for Business Results


We offer a continued learning relationship providing FREE access to post course support to embed the knowledge gained.  Our advisors are subject matter experts in each area of specialisation.

Delegates can “Contact the Coach” for support, information or assistance with additional questions regarding the application of theory covered during the course.

KWELANGA BUSINESS & EXECUTIVE COACHING


Kwelanga Training now offers coaching on a one-to-one or team coaching basis.  Issues covered are chosen by the organisation or the individual to ensure maximum focus is given to achieve measurable outcomes.  

Coaching provided by certified professional business and executive coaches is key in transforming management and support staff’s excellent performance to peak performance.

Details

  • When

  • 1 March, 2018 - 2 March, 2018
    8:00 AM - 4:00 PM
    South Africa Time

  • Where

  • Southern Sun: Katherine Street
    115 Katherine Street
    Sandown
    Johannesburg 2146
    South Africa
    +27 11 884 8544

  • Capacity

  • 20 (20 remaining)

Additional Information

Kwelanga Training will provide: 

Course facilitation by subject expert
Corporate venue, lunch and refreshments
NQF aligned comprehensive user guide
Framed certificates for each delegate
Personal Accountability & Commitment Plan
Pens/attendance register/evaluation forms
“Contact the Coach” – post course support
Access to on-line Knowledge Hub – post course resources
 
Click HERE to return to the Kwelanga Training Website

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