Melodies of the Danube - Saint John's Abbey Travel Tours (# 2005)

River Cruise FAQs

To help prepare you for your trip, here are some frequently asked questions along with some important tips. 

Question: Is internet available onboard?
Answer: High-speed Internet service is available free of charge as part of the in-stateroom "Entertainment-On-Demand." Additionally, AmaWaterways offers complimentary Wi-Fi throughout the ship.
Question: Are excursions included?
Answer: A sightseeing tour is included in each city or town you visit, along with free time to explore the city according to your own interests. The sightseeing tours can take place on foot, via motor coach, or a combination of the two. Each tour is led by a qualified, licensed English-speaking local guide or your Cruise Manager. In addition to our Gentle and Active Walkers groups for some excursions, we have a "Late Starter" option for guests who wish to sleep in but do not want to miss key tour highlights. For those guests interested in exploring Europe from an exciting new perspective, we offer guided bicycle and hiking tours in select cities. In addition to our many choices of excursions we also offer our Special Interest Tours, offering small groups the chance to be even more immersed into the local life. In the event of water level problems on certain stretches of the river, it may be necessary to operate part of the itinerary by motor coach or to alter the daily program as determined by the ship's Captain.
Question: What is the dress code?
Answer: Comfortable “Country Club Casual” is the recommended attire for daytime, and to pack something a little dressier for the Captain’s night/Farewell Dinner – similar to how one would dress to dine at a 5-star restaurant. Comfortable shoes are recommended for excursions and workout clothing if you plan to take part in any wellness activities, active tours or use the onboard gym. Depending on the time of year, clothing that can be layered is highly recommended.
Question: Can we reserve a table at the restaurant?
Answer: All ships have an open seating policy in the main restaurant to ensure you have the opportunity to meet your fellow travelers. Reservations for our specialty tasting menu at The Chef's Table Restaurant can be made once you are on board the ship. Our Receptionist can assist you with any dining questions.
Question: Is there an elevator onboard?
Answer:

The AmaLea features an elevator that reaches all 3 passenger decks, but does not reach the Sun Deck.

Question: Are the ships wheelchair accessible?
Answer: Wheelchair accessibility is very limited on our European ships. We do have an elevator between the two main decks, however it does not reach the Sun deck or Piano deck. They would be able to move around the dining room and lounge in their chair, however the rooms are not able to accommodate a wheelchair, so while in their stateroom they would need to be able to move around on their own. Their chair would also need to be stored in their stateroom, due to limited storage on board. Getting on and off the ship, could be a challenge, as the planks are narrow and cannot accommodate a wheelchair or scooter's width. They would have to be able to get on and off the ship without their wheelchair and the wheelchair would have to be light enough to be lifted off and on the ramps. It is common to tie up to other river ships in port. When this happens we would sometimes need to travel through another ship to disembark, with many ships requiring we do so from the Sun deck, where there is only stair access.

During the excursions, a good majority of the cities visited have the cobble stone walkways, this may be a challenge to maneuver with a wheelchair. The motor coaches we use as a main means of transport do not have any sort of lift and there are 4 or 5 steep steps to get on and off.
Question: What time is embarkation?
Answer: Official embarkation time is 3 p.m. for all ships. This allows the staff to prepare your stateroom and have the ship ready for the next departure. If you arrive earlier, you may check your luggage on board, and then explore the embarkation port city. Please refer to your travel documents for specific instructions on where to embark and your official embarkation time.
Question: What time is disembarkation?
Answer: Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in the location you are disembarking in, and you may disembark later providing you have vacated your stateroom and checked out before 9 a.m. 
Question: When does the Reception Desk open?
Answer: The ship's reception desk is open 24 hours a day. Should you need any assistance, please call from your stateroom by dialing 9, or pay them a visit.
Question: What language is spoken onboard?
Answer: The official language on board is English on all ships. Most crew members speak fluent English. All announcements and lectures will be presented in English. All locals guides are fluent in English.
Question: What are the tipping guidelines?
Answer: Gratuities to your Cruise Manager and ship crew are not included in the price. While the amount of these gratuities will depend upon your degree of satisfaction for services received, many of our clients have asked us for general tipping guidelines. Here are our recommendations:

For great service, we recommend 3 Euros per passenger, per day for the Cruise Manager and 13 Euros per passenger, per day for the crew, which will be divided up among the ship's personnel. It is also customary to acknowledge a particularly good performance of a local guide by leaving a tip of 1-2 Euros per tour and Bus Drivers 1 Euro. Gratuities on most vessels, but not all, may be charged on credit card as well as cash.

Question: Is smoking allowed onboard?
Answer: Smoking is not permitted anywhere inside any of the ships. Smoking is only permitted on the Aft of the Sun Deck. For the safety and comfort of all passengers on board, your cooperation in observing the no-smoking policy is greatly appreciated.
Question: What amenities are available in the staterooms?
Answer: Stateroom and suite appointments include white-on-white plush bedding, cotton bathrobes and slippers, high-quality bath and body products, hair dryer, safe and bottled water replenished daily. Suites include added enhancements, such as larger sitting areas and expansive bathrooms with both a shower and bathtub. Entertainment-On-Demand center in all staterooms and suites with complimentary high-speed internet access, movies, extensive music library and English language TV stations.
Question: What is the Entertainment-On-Demand System?
Answer: Our Entertainment-On-Demand center is available in all staterooms and suites with complimentary high-speed internet access, movies, extensive music library and English language TV stations. It's all available on your flat-panel TV, and it's completely free of charge. Please note that television reception is via satellite, therefore depending on location, reception may be temporarily restricted or unclear.
Question: Are there phones in the staterooms?
Answer: Each stateroom has its own telephone, along with instructions for use. Phones may be used to call from stateroom to stateroom and ship to shore. Since the telephone system functions via GSM, there may be times, depending on location, when service is unavailable. Any charges for calls will be billed to your shipboard account. Please inquire at the reception desk for rates.
Question: Is air conditioning available in the staterooms?
Answer: All staterooms are equipped with individual climate control. If you have any questions regarding your stateroom's temperature control, please refer to the instructions or check with the reception desk.
Question: Do I need to bring a converter or adaptor?
Answer: Electricity on board all ships is 220v, with 2-pin power outlets. You will need an adapter, and/or converter depending on which electrical appliances you bring with you.
Question: Is there laundry service onboard?
Answer: Laundry services are available on board for a fee. Price lists are available in your stateroom. Please note that clothes cannot be dry cleaned on board.
Question: Are there medical facilities onboard?
Answer: There are no medical facilities on board. However medical services can easily be called from shore if required.
Question: Are all meals included onboard? What type of cuisine is served and what beverages are included?
Answer:

All meals on board the ships are included in the cruise price. Meals are served in the dining room in a single seating. For dinner, passengers will be seated by a dining room host.

All meals are skillfully prepared by European chefs and consist of Continental cuisine made with fresh, locally-sourced ingredients whenever possible. Breakfast is buffet-style with selections available from the menu as well. Lunch is also buffet-style with salads, soups and a selection of hot buffet items, hot entrees and desserts. Dinner is a multi-course meal with a choice of delicious entrees, including a vegetarian option.

Sparkling wine and juices at breakfast; beer, soft drinks and unlimited wines at lunch and dinner (new selections daily); a Sip & Sail cocktail hour with complimentary wine, beer and spirits; plus, gourmet coffee, tea and bottled water 24/7.

Question: Can you accommodate my food allergies/dietary restrictions?
Answer:

Please advise if you have any dietary restrictions or allergies in advance. In most cases, we will do our best to accommodate special dietary requests and food allergies, but with one exception: Kosher. This diet has specific rules regarding food and its preparation and the shipboard environment does have limitations that prevent us from being able to adequately cater to this dietary need. Please note, though we can provide options to accommodate food allergies and sensitivities, we cannot guarantee there will not be any cross-contamination.

Question: Are audio sets provided during the tours?
Answer: During shore excursions, we provide a sophisticated audio headset system that allows guests to comfortably listen to their tour guide while taking photos or admiring some of Europe's hidden gems.
Question: Does AmaWaterways accept Traveler's Checks onboard for payment?
Answer:

AmaWaterways does not accept Traveler's Checks on board. Please find the preferred forms of payment that guests can use to settle their accounts on board.

Europe: All onboard charges will be in Euros. Payable with cash (Euros) and credit card. Pre-paid charge cards are not accepted.

For credit card payments, the guest’s credit card company will convert their onboard charges into the guest’s home country’s currency at the current exchange rate and service fees may apply.

Question: Are bicycles available?
Answer: Each ship has a limited number of bicycles and helmets available for use when the ship is docked and can be signed out for independent use. Most sailings will also offer a choice of bicycle lead excursions with a tour guide and these can be reserved once you are on board. Use of the bicycles is at your own risk. Therefore, without limitation, AmaWaterways and all of its affiliates are not responsible for any injuries sustained during their use.
Question: Is there a Fitness Center onboard?
Answer:

The AmaLea has a fitness room with a selection of exercise equipment. Hours of operation vary. There is no attendant on duty and therefore, without limitation, AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the fitness room.

Question: Is there a beauty salon and spa onboard?
Answer: Various beauty and hair treatments as well as massages are available on board. Please inquire at the reception desk for a list of services and to schedule an appointment.
Question: Is there a gift shop onboard?
Answer: The ship has an onboard gift shop that sells accessories, souvenirs, gifts, and a limited selection of personal and toiletry items. Opening hours vary according to itinerary.
Question: Tethering or "Double Docking"
Answer: River ships all share docking ports in Europe. Throughout your cruise it is likely the ship will be docked next to one or two other river ships. During this time, your view from your stateroom may temporarily be obscured by a neighboring ship. It is important to note that in these cases, disembarkation/embarkation may include walking through the adjacent ship(s) lobby or Sun Deck to reach the shore.
Question: Water Levels "High or Low Water"
Answer: Most cruises sail ahead with no interruptions on the river. However, Mother Nature occasionally presents us with unexpectedly high or low water levels outside of our control. We are committed to our guests’ satisfaction and are always prepared to make any necessary modifications during these unforeseen events to provide you with a memorable experience. Modifications may include temporary hotel accommodations and additional bus rides to cities in which the ship cannot sail.
Question: Health and Well-Being
Answer: Physical Requirements

AmaWaterways itineraries are as varied and active as you want them to be. Cruising days provide ample opportunities to relax on board, while shore excursions require a moderate amount of walking, often along Europe's uneven cobblestone streets, inclines, and up and down stairs. To better accommodate our guests and their individual fitness levels, we offer three levels of walking tours whenever possible: “Regular Walkers” go at an average pace, “Gentle Walkers” proceed in a more relaxed manner and “Active Walkers” walk at a faster pace, covering more sights and locations in the same amount of time. Whenever possible, we also offer a “Late Starters” group for guests who prefer to sleep in a bit.

Medical Conditions

Please advise us before your departure date if you have any medical conditions requiring special attention during your trip.

Special Diets

Please let us know in advance if you have any special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.). We will make every effort to accommodate your request with the resources available to us.

Question: Money Matters
Answer: ATM (Automated Teller Machine) / ABM (Automated Banking Machine)

Our ships do not have cash machines, but ATMs and ABMs are widely available throughout Europe and readily accessible during shore excursions. Please be sure to bring your personal pin number or security code for your card(s). Prior to your departure, we recommend notifying your bank of your travel plans, so they can inform you of any applicable foreign transaction fees and/or restrictions.

Credit Cards

Major credit cards (Visa/MasterCard/American Express) are accepted in most European shops, hotels and restaurants. Please make sure your credit cards are valid for at least 30 days after you return home and activate them before you travel. Some places may require a minimum charge for using credit cards and others may not accept certain cards, so it's best to bring more than one. As with your ATM card, we recommend informing your credit card company that you will be traveling abroad, so they can expect overseas charges on your account.

Note: We recommend you bring a chip style credit card and memorize your PIN number as most European countries use chip-and-pin credit cards. Cards with magnetic strips on the back (commonly used in North America) are used less frequently and may not work. You might want to carry some extra cash in your wallet to use in these situations just in case.

Travelers Checks

Travelers Checks can be exchanged for local currency on board in limited amounts (Mexican Travelers Checks, neither $USD or Pesos, are accepted). There may be a foreign transaction fee for this service and daily conversion rates apply.

Settling Your Bill On Board

The day before your cruise ends, you will receive an invoice for any onboard charges you may have made. Please review it carefully before settling your bill. All onboard charges will be in Euros, payable with cash (Euros) or credit card. Pre-paid charge cards are not accepted. Your credit card company will convert your onboard charges into your home country's currency at the current exchange rate and service fees may apply. Please note that your onboard charges will not be referenced as "AmaWaterways Los Angeles" on your credit card statement, rather it will list the ship name.
Question: Travel Essentials
Answer:

What to Wear

Our best advice is, “if in doubt, leave it out.” Adopt a simple color scheme for your travel wardrobe to reduce the amount of clothing required. Pack wrinkle-resistant, easy-care cotton/polyester clothing and bring enough underwear and socks so frequent laundry is not necessary. You may wish to bring a few smart casual outfits and something a little dressier to wear to the Captain's Dinner or an evening concert. Pack comfortable work out clothing if you will be participating in any wellness activities. Bring comfortable walking shoes for shore excursions and one pair of dressier shoes.

You may be traveling through different climates and altitudes, so layering is advisable. Europe can be quite warm in the summer, so short sleeve shirts; shorts, skirts, sundresses and a wide-brimmed hat are good items to pack. Bring a raincoat and warm sweater for chilly evenings, especially in the spring and fall.

What to Pack

Current airport security regulations require that any liquids and semi-liquids (e.g., lotions, gels, etc.) stored in your carry-on bag MUST be in a container no larger than 3 oz. (88 ml) and all items must fit into a clear quart-sized plastic bag. Any items exceeding this limit may be confiscated by TSA personnel. Please refer to your local transportation authorities for more information. Some suggestions for what to pack:

  • Toothbrush, toothpaste, deodorant, comb or hair brush, razor, feminine products and cosmetics
  • Sunscreen and sunglasses
  • Tissues and antibacterial wipes
  • Basic first aid kit: medications for upset stomach, prescriptions, aspirin, antiseptic cream, cold medicine, vitamins and bandages
  • Prescription eyeglasses or contact lenses
  • Mini flashlight
  • Small calculator (for currency conversions)
  • Converters, adapters, chargers and power cords
  • Travel umbrella
  • Camera and extra memory cards
  • Smart phone

Important: Pack a sufficient supply of any medications you are taking, copies of the prescriptions and the telephone/fax numbers of your doctor. Some countries require prescription drugs be carried in their original container with the label clearly visible.

Note: Europe uses 220v and 2-pin adapters. Be sure to inspect your chargers and power cords (for cell phones, cameras, electric shavers, laptops, Ipads, MP3 players, e-readers, etc.) to determine specific converter and/or adapter requirements to ensure their safe operation aboard the ship. Every stateroom has a USB charger should you need to use it. (USB charger may be located in the TV Monitor)

Question: Travel Logistics
Answer: Airport Security and Check-in

It is recommended you be at the airport at least three hours before international flights and two hours before domestic flights. This allows enough time to check your baggage, present your passport and ticket, confirm seat assignments and boarding passes, and clear security procedures before proceeding to the boarding area. Most airlines offer online check-in 24 hours prior to departure, which can help you avoid long lines once at the airport. If permitted, this is also a chance to request seating assignments or buy an upgrade if available. Airport security regulations require that sharp objects of any kind be stored inside your checked luggage, not in your carry-on bag. You may be asked to put your shoes and/or coat through an X-ray scanner, so be prepared to remove them.

Tips for Long Flights

  • Wear loose-fitting clothing and comfortable shoes.
  • Avoid caffeine, alcohol and carbonated drinks and drink plenty of water to stay hydrated.
  • Alleviate ear pressure by chewing gum, yawning, swallowing or gently blowing your nose.
  • Periodically walk up and down the aisle to stretch your legs and get blood circulating. You can also do a few isometric exercises while seated.
  • Try to sleep during your overnight flight, so you can acclimate to the local time more quickly.
  • Avoid wearing contact lenses during your flight, as recirculated cabin air tends to dry them out.

Late or Missed Flights

If you miss a flight, immediately advise an airline representative that you are a cruise guest bound for a specific location/date/time to meet your ship. If your flight is cancelled, await instructions from the airline regarding alternate travel arrangements. Typically airlines will do everything in their power to get you on the next available flight. Once you know your new flight information, please call the emergency contact number listed within your Travel Document.

Delayed Baggage

Baggage can sometimes be delayed during air transport. Pack a change of clothing in your carry-on bag or your traveling companion's bag just in case. Place a copy of the hotel and ship contact info inside each piece of checked luggage, as this will help the airline locate you should your bags be delayed. Please note it is the responsibility of the airline to deliver any delayed bags to you. Claims for reimbursement for delayed luggage should be submitted directly to the airline. Fill out a claim form at the appropriate airline desk before leaving the airport. If you need assistance later regarding your delayed luggage, please ask your Cruise Manager or local host to contact the airline for information.

Question: Embarkation & Disembarkation
Answer: Official embarkation time is 3 p.m. for all ships. This allows the staff and crew enough time to prepare your stateroom and have the ship ready for your cruise. If you arrive earlier, you may check your luggage on board and relax in the Main Lounge or explore the local area.

Official disembarkation time is 9 a.m. You may disembark earlier if the ship is moored in your final destination. You may disembark later provided you have vacated your stateroom and have checked out no later than 9 a.m.
Question: During the Cruise
Answer: Reception

The ship’s reception desk is open 24 hours a day. Should you need any assistance, simply stop by anytime or call from your stateroom by dialing 9.

Onboard Language

The official language on board is English. All staff, crew and local guides speak English and all announcements and lectures will be presented in English. Occasionally, a foreign language guide will be aboard for specific groups, but all important onboard communication (spoken or printed) will continue to be presented in English for the benefit of all guests.

Smoking

Smoking (including e-cigarettes) is not permitted anywhere inside the ship, only at the rear of the Sun Deck. For the safety and comfort of all guests on board, your cooperation in observing the no-smoking policy is greatly appreciated.

Ship Schedule

The ship departs promptly from each port in accordance with its cruising schedule. Safety Cards containing important contact information for the ship and your Cruise Manager are handed out prior to every excursion and will be collected upon return. The ship is unable to delay departure for guests who may not be on board. Unless you are on a shore excursion accompanied by an AmaWaterways guide, it is your responsibility to make your own way to rejoin the ship at a subsequent stop. Without limitation, AmaWaterways is not liable for any costs incurred if you miss the ship’s departure for any reason.

Gratuities

Gratuities to your Cruise Manager and the ship’s crew for services rendered are not included in your cruise fare. While the amount of these gratuities depends upon your degree of satisfaction, many guests have asked us for some general tipping guidelines. For good service, we recommend 3 Euros per guest/per day for the Cruise Manager and 13 Euros per guest/per day for the crew (to be divided among all ship personnel). It is also customary to tip a particularly good local guide and motor coach driver with 1-2 Euros per guest/per tour. Gratuities to your Cruise Manager and the ship’s crew may be paid with credit card (charged in Euros) by adding them to your onboard bill or with cash. Tips for local guides and motor coach driver may only be paid with cash direct to them at the end of the tour.

Question: Stateroom Information
Answer: Entertainment-On-Demand

High-speed Internet and Wi-Fi access make it easy to keep up with the latest news and stay connected with friends and family back home throughout your voyage. Our Entertainment-On-Demand system offers recent Hollywood releases, as well as classic films, travel videos relevant to your destination, English-language news, sports, satellite TV programs and a selection of music channels, all available via your flat-screen TV. If you have questions about navigating the system or accessing the Internet, please contact the reception desk for assistance. Please note the ship’s television reception and Internet operate via satellite and may be temporarily restricted or unclear depending on the ship’s location.

Telephone

Your stateroom has a telephone that may be used to call the reception desk and other staterooms. Please refer to the operating instructions provided. Calls may also be made from ship to shore. Charges will be billed to your onboard account. Please inquire at reception for rates.

Climate Control

Your stateroom is equipped with adjustable climate control. Please refer to the instructions provided or check with the reception desk should you have any questions regarding its use.

Electricity

Electricity on board is 220v with European 2-pin power outlets. You may need a European adapter and/or converter for any electrical appliances you bring with you. Stateroom bathrooms are equipped with electric shaver outlets. You may like to bring with you a multi port USB charger.

Ironing

For safety reasons, the use of travel irons is prohibited on board the ship. Clothes may be pressed for you for an additional fee.

Curling Irons

For safety reasons, the use of your personal curling iron is restricted on board the ship. A limited number of curling irons are available at reception.

Bathroom Amenities

Your stateroom is equipped with a hair dryer and spa-quality toiletries, including soap, body wash, shampoo, conditioner and body lotion.

Safe

Your stateroom is equipped with a small safe (12 x 14 in / 30 x 35 cm) for your personal use. We recommend placing valuables in the safe whenever you are away from your room. Oversized items may be stored in the ship’s safe at the reception desk.

Additional Stateroom Amenities

Your stateroom has two sets of robes and slippers for your use during the cruise. Complimentary bottled water is replenished daily.
Question: Onboard Facilites & Amenities
Answer: Salon & Massage Services

Hair styling services and massage treatments are available on board. Please inquire at the reception desk for a menu of services and to schedule an appointment. Please note, these services are available for a fee and can be paid for in cash or with a credit card at the time of purchase or at the time you settle any of your onboard charges prior to disembarkation from the ship.

Medical Facilities

There are no onboard medical facilities. Medical assistance can easily be called from shore if required. If medical services are required, such assistance is the financial responsibility of the guest.

Bicycles

Each ship carries a limited number of complimentary bicycles and helmets for guests to use whenever the ship is docked. You can explore the riverside bikeways on your own or join a guided bike tour (available in select ports). There is a sign-up sheet to reserve bikes and/or space on guided bike tours. Use of the bicycles is at your own risk and AmaWaterways and its affiliates are not responsible for any injuries sustained during use.

Fitness Room

Each ship has a fitness room with a selection of exercise equipment, as well as towels and bottled water. Please inquire at the reception desk about hours of operation. There is no attendant on duty and use of this equipment is at the sole risk of the user. AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the fitness room.

Pool 

This ship is equipped with a heated swimming pool, perfect for a refreshing dip. There is no attendant on duty and use of the pool is at the sole risk of the user. AmaWaterways and its affiliates are not responsible for any injuries sustained during the use of the pool.


Gift Shop

The gift shop sells accessories, souvenirs, gifts and a limited selection of toiletries. Opening hours vary according to the itinerary, but the hours are usually from 8 a.m. to 10 p.m. daily except on embarkation and disembarkation days.

Ice Machine

For your convenience, an ice bucket is provided in your stateroom. Ice is available from the bar or a self-service ice machine.

Key Cards

At check-in your photo will be taken, this is registered within our onboard computer system, and synchronized to your magnetic key card. This key card is used for onboard purchases, entering and exiting the ship and for your stateroom.

Laundry & Ironing

Onboard laundry service and ironing is available for an additional fee. A price list is provided in your stateroom. Please note dry cleaning is not available during your cruise.

Library & Games

The ship has a small collection of books for guests to enjoy during the cruise. Puzzles and board games are also available. Please return any borrowed items before disembarkation. We are happy to accept any books or magazines you may decide to leave behind.

Mail

Stamps and postcards are available at the reception desk and mail is sent out from port each day. We offer a selection of complimentary AmaWaterways branded postcards. These can be found at the reception desk or near the library. The reception desk staff is happy to stamp and mail these Amawaterways branded postcards for you free of charge. Stamps are also available for purchase.

Main Lounge

All ships have a large, comfortably furnished Main Lounge with a full-service bar and dance floor. It’s a place to gather with friends and family, listen to lectures, be entertained and enjoy live music by the onboard pianist who plays every afternoon and evening.

Printer

Each ship is equipped with a dedicated laser printer for printing airline boarding passes. You may send the print job from your stateroom computer. Please ask the reception desk for information about the printer.

Sun Deck

Each ship features an expansive Sun Deck offering 360-degree views of the passing scenery. There is a heated swimming pool and ample sun loungers, tables, chairs and a shaded section where you can read, relax or gaze out at the view. For safety reasons, there may be times when access to the Sun Deck is temporarily restricted, such as when passing through locks and under low bridges.

WI-FI

Complimentary Wi-Fi is available throughout the ship. To access the ship's secure Wi-Fi on your personal device (such as a laptop, tablet or cell phone), you simply choose the shipname@Guest network and agree on the terms and conditions. Please note, the ship's Internet service operates via GSM networks similar to your mobile phone with Satellite as a back-up and may be temporarily restricted or unclear depending on the ship's location.

Additional Onboard Commentary

On very select rivers and itineraries the Personal Audio Device used for shore excursions can also be used for additional commentary while cruising. This is pre-recorded commentary that plays through the device, based on your current GPS location. Your Cruise Manager will explain more when applicable.

Question: Onboard Dining
Answer: All onboard meals are included in your cruise fare. Meals are served in single seating in the Main Restaurant. We have an open seating policy in our Main Restaurant and table reservations are not accepted. However, for dinner at our "Chef’s Table" specialty restaurant, reservations are required as there is a limited seating capacity. Please contact the reception desk staff for reservation before 2:00 PM on your preferred day (first come, first serve basis).

All meals are skillfully prepared by European chefs and consist of continental cuisine made with fresh, locally sourced ingredients whenever possible. Breakfast is buffet-style with selections available from the menu as well. Lunch is also buffet-style with salads, soups and a selection of hot buffet items, hot entrées and desserts. Dinner is a multi-course meal with a choice of delicious entrées, including a vegetarian option. If you have special dietary requirements (e.g., vegan, diabetic, gluten-free, etc.) please advise AmaWaterways prior to your departure date. We will make every effort to accommodate your request with the resources available to us.

We also offer a variety of alternative dining experiences, including early-riser breakfast; light lunch dining in the Main Lounge; and a selection of refreshments, tapas, snacks and sandwiches served throughout the day.

Beverages

Water on board is potable and we also restock the bottled water in your stateroom on a daily basis. Specialty coffees and teas are available free of charge any time of day and night via a self-serve machine in the Main Lounge. At lunch and dinner, fine wines, beer, soft drinks and specialty coffees and teas are available on an unlimited and complimentary basis. Soft drinks and alcoholic beverages are also available outside of meal times for an additional charge.
Question: Onboard Staff
Answer: Captain

The ship’s highly qualified and licensed Captain was carefully selected for his/her vast knowledge of the European waterways, attention to safety and ability to command the ship and crew.

Cruise Manager

Specifically selected for their knowledge, experience and friendly personalities, AmaWaterways Cruise Managers are resourceful, well-traveled and multilingual travel professionals. They are responsible for coordinating all daily activities both on and off the ship.

Hotel Manager

The ship’s Hotel Manager oversees all hotel operations on board, including the dining room, reception and housekeeping.

Ship Crew

All AmaWaterways crew members, from the nautical crew to stateroom stewards, are thoroughly trained to ensure you enjoy the best vacation possible.
Question: Shore Excursions
Answer: Sightseeing Shore Excursions

As you have varied tastes, we have developed a selection of shore excursions in every port of call. These excursions may be on foot, via motor coach or a combination of both. Each shore excursion is led by a qualified English-speaking local guide. In most locations you can also choose your activity level: gentle, regular or active pace tours. If you prefer to sleep in there are even some options for late risers.

Special Interest Tours

In select cities, we offer one or more alternative excursions known as Special Interest Tours, unique shore excursions with a very specific focus. These Special Interest Tours are ideal if you have already visited a certain destination or simply want to do something a little different. Space may be limited on these tours, so if you are interested, we encourage you to reserve a spot online (www.amawaterways.com/check-in) by completing our online cruise check-in at least 15 days prior to your departure. You will need your booking number and your reservation must be paid in full in order to pre-register. You may also sign up for these tours once aboard your ship, provided space is still available. Please note, Special Interest Tours may not be available on all itineraries.

Biking & Hiking Excursions

With AmaWaterways, you have the option to explore a destination more actively. We have created a variety of guided bike rides and hikes designed to take you off-the-beaten path and through Europe’s timeless countryside.

Personal Audio "Quitevox" Device

We will provide you with a sophisticated, lightweight audio headset device to take along on shore excursions, so you never have to miss a word of your guide’s insightful commentary.

Motorcoach Safety

For safety please remain seated with your seat belt fastened at all times. We strongly advise against using the onboard washroom while in motion, please be advised that doing so will be at your own risk. AmaWaterways and its affiliates are not responsible for any injuries sustained for failing to heed these safety precautions. Carry-on bags, purses and other bulky items should be safely stowed in the overhead luggage racks or under your seat to keep the aisles clear. Please do not stow heavy items overhead. Take a moment to note all emergency exits and please be careful whenever entering and exiting the motor coach.

Bicycle Safety

You may sign-up for our guided bicycle tours on board. Safety helmets are provided and must be worn by every participant. Please follow the safety instructions provided by our bike tour guides. Your Cruise Manager will provide more information and further instruction on board. Please be advised the use of bicycles will be at your own risk; AmaWaterways and its affiliates are not responsible for any injuries sustained during their use.

Daily Cruiser Newsletter

We recommend carrying each day’s onboard newsletter with you whenever going ashore, as it contains the ship’s docking address, All Aboard times and your Cruise Manager’s and ship telephone numbers.

Water Levels

In the event of fluctuating water levels on certain stretches of the river, it may be necessary to operate part of your planned itinerary by motor coach or to alter the daily program as determined by the ship’s Captain.

Docking Locations

Local river authorities are responsible for allocating docking spaces and locations may vary depending upon the number of ships in port on any given day. Ships typically moor facing upstream, against the current. There may be times when multiple ships are tied together and views from your stateroom are temporarily restricted. These are typical situations beyond the control of AmaWaterways. Docking locations may also change without notice.
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