This seminar provides three and a half days of comprehensive and practical sessions designed to help administrative leaders, board members, physicians, nurses, staff, and patients and families become effective agents for patient- and family-centered change in their organizations. Participants will gain the knowledge and skills to begin to transform health care within hospitals, ambulatory care settings, and community practices to address the challenges and recommendations discussed in the Institute of Medicine’s report, Crossing the Quality Chasm: A New Health System for the 21st Century and more recently, the National Priorities Partners report, National Goals and Priorities: Aligning Our Efforts to Transform America’s Healthcare.For more than a decade, there has been growing recognition of the enormous benefits patient- and family-centered care offers to health care organizations, clinicians, staff, patients, and families. As hospitals, practices, and health systems struggle with issues related to quality, safety, cost efficiency, HIPAA and other privacy regulations, workforce capacity, the use of information technology, and the need to renovate or build new facilities, they are recognizing that patient- and family-centered approaches and the perspectives of patients and families are critical to their efforts.
• Examine examples of excellence and innovation in partnering with patients and families to improve the experience of care and clinical outcomes;• Explore patient- and family-centered approaches to address current priorities in health care—specifically, reducing readmissions, decreasing infections and preventable errors, improving medication management, providing safe care transitions, improving cost efficiency, and enhancing workforce capacity;• Discuss how to integrate patient- and family-centered concepts in the education of health care professionals, quality improvement, risk management, patient safety, facility design, HIPAA compliance, evaluation, strategic planning, and the use of information technology to facilitate partnerships with patients and families;• Learn best practices in patient- and family-centered care, and how it can be applied to adult and pediatric inpatient care, primary care, medical home and other ambulatory care, maternity care, newborn intensive care, mental health care, and emergency care; and• Explore strategies for developing and sustaining patient and family advisory councils and other collaborative endeavors with patients and families.
Monday, April 15, 2013 - Thursday, April 18, 2013
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Loews Annapolis Hotel126 West StreetAnnapolis, MD 21401USA
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Institute for Patient- and Family-Centered Care
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