Negotiating for Results (P4)



Title: Negotiate an agreement or deal in an authentic work situation 
Unit Standard ID: 13948 
NQF Level:
Credit Value:



The Negotiating for Results programme focuses on the techniques, structures and interpersonal communication skills necessary to increase the chances of a successful outcome to negotiations. The workshop takes a practical view, in part behavioural, but also technique driven. It will provide delegates who negotiate to go about their job with a heightened awareness that will allow them to use the appropriate techniques throughout their negotiations. It will also help them understand the other party’s point of view, how to act professionally throughout the negotiation process and to build on-going relationships with other party.


  • Understanding the need for negotiation skills in business 
  • Identifying the characteristics of a good negotiator 
  • Identifying individual negotiating styles 
  • Knowing and applying the steps in the negotiation process 
  • Explaining strategies that could be used in negotiation 
  • Preparation - information gathering and goal setting 
  • Developing communication skills essential to negotiate successfully 
  • Gaining confidence – demonstrating persuasive and assertiveness techniques 
  • Achieving the best deal/outcome possible 



The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. The courses have a strong focus on an outcomes based approach and are facilitated on a highly interactive basis encouraging active delegate participation using:

  • Role-plays 
  • Break-away sessions 
  • Relevant business exercises 
  • Presentations
  • Demonstrations 
  • Questionnaires
  • Discussion activities and 
  • Case studies


High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully. The group leaders are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace.


“On-Line Knowledge Hub”

All delegates attending Kwelanga Training public courses now have FREE access to post course on-line resources.  Up-to-date, convenient and easily accessible information, relevant to the programme attended, is available.  Tools include case studies, articles, exercises and other valuable articles which will reinforce course content and assist in transferring knowledge and skills to the workplace.

“Contact the Coach” – Post Course Support

Kwelanga Training strongly believes learning should include on-going assistance following training. Delegates can “Contact the Coach” via email or telephonically if they need support with additional queries/questions regarding the application of theory covered during the course at any time following the course.


  • When

  • 18 October, 2017 - 19 October, 2017
    8:00 AM - 4:00 PM
    South Africa Time

  • Where

  • Southern Sun: Pretoria
    Cnr. Steve Biko and Pretorius Streets
    Pretoria 0083
    South Africa
    +27 12 444 5500

  • Capacity

  • 20 (20 remaining)

Additional Information

Kwelanga Training will provide: 
  • Course facilitation by subject expert
  • NQF aligned comprehensive user guide
  • Framed certificates for each delegate
  • Corporate venue, Lunch and refreshments 
  • Pens / Pencil case sets
  • Name card / Attendance register / Evaluation forms 
  • "Contact the Coach" - post course support
Click HERE to return to the Kwelanga Training Website

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