NEO Leadership Institute

Agenda

Education Hours:

Total HFMA Hours - 12.5

Total Ohio CPA CPE's - 13.2

 

 

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  • Wednesday, May 22, 2019
  •  

    Networking

    5:30 PM  -  9:00 PM
    Welcome Reception
    The Piazza
    Meet us on the Bistro's patio [The Piazza] for games, food, and cocktails. If the weather doesn't cooperate, join us at The Crush House. https://www.gervasivineyard.com/dine/
     Optional 
  • Thursday, May 23, 2019
  •  

    Registration, Meals, and Breaks

    7:30 AM  -  8:30 AM
    Breakfast, Registration & Vendor Fair
     Optional 
     

    General Session

    8:30 AM  -  9:30 AM
    Revenue Cycle Solutions

    YOU ARE WHAT YOU EAT: THE LIFE CYCLE OF A CLAIM THROUGH A DIGESTIVE LENS

     By viewing the life-cycle in creative new ways including:

    -  Learning how the revenue cycle can become ill by consuming tainted or contaminated claims

    -  Evaluating back-end outcomes (denials) to improve decision making on the front-end of the revenue cycle

    -  Understanding the critical nature of the revenue cycle/billing system in keeping the body of the healthcare organization whole

     

    Learning Objectives:

    1.  Evaluate and utilize negative outcomes to gain insight into front-end process improvements

     

    2.  Understand the importance of maintaining a regular and consistent cash-flow vis-a-vis claim submissions and subsequent insurance payments

     

    3. Empower billers and revenue cycle managers to view their work as a critical function of life rather than a secondary function when compared to patient care

    Speakers:
     Optional 
    9:30 AM  -  10:30 AM
    “Navigating With Excellence in Unpredictable Times – The Role of Strategic Risk Management”

    Summary:

    This session will discuss the importance of strategic and enterprise-wide risk management capabilities that must be connected to governance, strategy, operations, and performance to address the following realities:

    • A speed of doing business that demands a new level of responsiveness;

    • A pace of change that demands a new level of agility; • Industry disruption that demands a new level of innovative thinking; and

    • New and more challenging risks that demand a new level of proactivity.

    Learning Objectives:

    1. Consider the necessity of “Next Gen Governance for a Next Gen World”, and leading practices for navigating your organization to ensure healthy direction: Clear Mission, Aligned Strategy, Managed Risk, and Strong Controls.

    2. Understand the concept of Enterprise (Strategic) Risk Management and its strategic value and necessity to ensure healthy direction and achievement of organizational mission.

    3. Recognize how improving your risk management capabilities (such as strong risk assessment, prioritization, and action planning) and outcomes (at both the management and governance levels) impacts your current and future health and success as an organization.

    Speakers:
     Optional 
     
    10:30 AM  -  11:00 AM
    Break/Vendor Fair
     Optional 
     

    General Session

    11:00 AM  -  12:00 PM
    KEYNOTE: Hollie Strano
    Speakers:
     Optional 
     

    Lunch

    12:00 PM  -  1:00 PM
    Lunch
     Optional 
     

    General Session

    1:00 PM  -  3:00 PM
    How to Recognize & Remedy Physician Burnout

    Summary:

    To successfully combat physician burnout, medical groups must understand what it is, what it isn’t, and how it manifests. This presentation outlines what burnout is, what's causing it, and the strategies the medical group can use to identify and beat physician burnout.

    Learning Objectives:

    1. Understand the difference between burnout, dissatisfaction, and disengagement
    2. Understand the manifestations and consequences of physician burnout
    3. Learn strategies to combat physician burnout across the medical group
     

    Speakers:
     Optional 
     
    3:00 PM  -  3:30 PM
    Break/Vendor Fair
     Optional 
     

    General Session

    3:30 PM  -  4:30 PM
    How Healthy is Your Balance Sheet
    Speakers:
     Optional 
    4:30 PM  -  5:30 PM
    Workspace Violence - America's Newest Epidemic?
    Panelists:
     Optional 
     

    Networking

    5:30 PM  -  6:30 PM
    Cocktail Reception Including New Officer Installation
     Optional 
     

    Meals and Breaks

    6:30 PM  -  8:00 PM
    Dinner & Chapter Life Membership Award to Bill Keckan
     Optional 
     

    Networking

    8:00 PM  -  10:30 PM
    Casino Night
     Optional 
  • Friday, May 24, 2019
  •  

    Breakfast

    7:30 AM  -  8:30 AM
    Breakfast/Registration & Vendor Tables
     Optional 
     

    General Session

    8:30 AM  -  9:30 AM
    The Intelligent Back Office In Healthcare

    KPMG leaders in technology transformation and workflow optimization will provide a primer on intelligent automation and artificial intelligence, including an overview of market trends, technology providers and tools along the IA spectrum, as well as common implementation challenges.  Case studies and real-world examples will help the audience better understand how cost improvements have been achieved by advanced healthcare providers as well as by other industries with solutions transferable to healthcare.

    Learning Objectives:

    1. Understand basic terminology and solutions related to Intelligent Automation

       . Gain insight into market trends and technology providers

       . Explore case studies from other industries and advanced healthcare providers

    2.  Discuss implementation challenges and lessons learned

     Optional 
     
    9:30 AM  -  10:00 AM
    Break/Vendor Fair
     Optional 
     

    General Session

    10:00 AM  -  11:30 AM
    The Future is Now

    The future of physician practices is here now.  The most progressive physician practices today, both health system owned and private, are operating as if it were 2008.  We must remember that patients are consumers and the rate of technology adoption, especially mobile adoption will continue at an incredible speed.  We will discuss various alternatives that can be implemented in your practices along with managing the various aspects of change management.

    Learning Objectives:

    1.  To discuss the trends in other industries that can be applied to practice management

    2.  Looking at ways to bring the future to current operations and strategies for implementation

    3.  Walking through the change management process and bringing strategies to the group for transparency and the ease of process


     Optional 
    11:30 AM  -  12:30 PM
    Population Health & The Connection of Community Services & HealthCare

    From Hospital to Home: Integrating Care from Acute to Community Settings:

    Research on the social determinants of health indicates that our access to community services impacts our health outcomes.  Yet there are barriers to integrating community (or social) services with our healthcare providers.  This session will define the long-term services and supports network in northeast Ohio and examine current programs that are bridging the gaps between health care and community as patients transition from hospital to skilled nursing facilities and back home.

     

    Learning Objectives:

     

    1.  Define long-term services and supports (LTSS) and identify key community LTSS stakeholders

     

    2.  Develop relationships with stakeholders and explore common interests addressing common patient populations and their social determinants of helath

     

    3.  Align effort to achieve mutually desired outcomes for supporting population health

    Speakers:
     Optional 
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