Substitution Policy: You may substitute delegates at any time, (a nominal administrative fee will apply). Cancellation Policy: Cancellations received in writing more than seven (7) days prior to the conference start date will receive a 100% credit to be used at another HighQuest Partners/Soyatech conference within 18 months from the date of the issuance. For cancellations received less than seven (7) days prior to the event no credits will be issued. No refunds will be provided for cancellations.