Oklahoma Summer Institute & Trade Show 2019



    • Thursday, July 25, 2019

      Registration, Meals, and Breaks

      7:30 AM  -  8:00 AM
      Registration and Breakfast
      Multi-Purpose Room
      Registration and Breakfast
      8:00 AM  -  8:05 AM
      Opening Remarks by the Oklahoma Chapter President.
      8:05 AM  -  9:00 AM
      Culturally Competent Care of Transgender Patients

      This session will review basic transgender terminology and definitions and briefly discuss the incidence, etiology, medical and surgical treatment.  Dr. Arrowsmith will discuss discrimination against the transgender community, especially in health care.  She will explain her negative experiences with the health care community and difficulty accessing care..  Finally, there will be a discussion of tips to help make healthcare facilities transgender friendly and review the JCAHO Guidelines for treating LGBTQ+ patients.

      9:00 AM  -  9:45 AM
      Stress. What Is It? How Can I Manage It?

      Counseling professional Lucinda Morte of the Mental Health Association Oklahoma will provide a overview of the varied sources of stress in our personal and work lives and delineate the toll that stress can take on our physical and psychological well-being. Lucinda will provide practical advice for dealing with the stress that we all experience as well as give crucial advice for identifying the signs that stress is becoming unmanageable by the individual.


      Exhibit Hall

      9:45 AM  -  10:00 AM
      Networking Break
      10:00 AM  -  11:00 AM
      Navigating the Nuances of Indian Health Care
      Navigating Indian Health Care can be an overwhelming for most. Who do you notify? When do you notify? How do you notify? Who can notify? And the big question, why don’t they pay?! With each tribe running their own Contract Health/Purchased Referred Care program, there are differences and similarities. We are going to dive into how Contract Health works, how it is funded, and bring area tribes to the table to educate and answer questions on how to best work and partner with them.
      11:00 AM  -  12:00 PM
      Dangerous Liaisons: A Story of Greed and Corruption Plaguing Rural Providers

      An overview of the facts and people involved in one of the most tragic healthcare situations in Oklahoma in recent years that has plagued rural critical access hospitals.  This real life example of greed and corruption will serve as a cautionary tale for all health care executives in how they investigate and approach transactions and deals.

      Session Objectives:

      1. Attendees will have an understanding of  how rural communities and hospitals in Oklahoma fell prey to management companies and deal promoters that implemented schemes to take make money at the expense of the rural providers. 
      2.   Attendees will be able to identify how to avoid falling into the same traps.



      12:00 PM  -  1:00 PM
      1:00 PM  -  2:00 PM
      The Rise of Convenient Care, Retail Clinics, Healthcare Apps, and Robots

      As you walk into the Walgreen’s three-level flagship store in Washington D.C., you begin to recognize the changing face of healthcare. Walgreen’s new 24-hour location is defined by its emphasis on consumer preferences including an iPad-equipped health guide, an “Ask Your Pharmacist” desk, consultation rooms, Express Rx kiosks, a juice bar, and specially trained beauty advisers. Increased access to medical services is part of a wider trend in which healthcare facilities are evolving away from a transactional model of care and toward an “experiential” model characterized by customer service, price transparency, provider ratings, and ease of use. In an era of physician shortages, the convenient care model strives to reduce appointment wait times and utilize emerging technology to find new ways to enhance access to care. This presentation explores the emerging practice models attempting to make healthcare more convenient and consumer-driven, including retail clinics, urgent care centers, mobile healthcare apps, physician robots, and even the re-emergence of house-calls.

      Presentation talking points include:

      • Growth of retail clinics and urgent care centers
      • Current physician supply and demand trends
      • Physician appointment wait times
      • Convenient care ownership/partnership models
      • Emerging collaborative care facilities
      • Rise of telemedicine and return of the doctor “house call”
      • Expanded physician access through mobile apps
      • Medical innovations of tomorrow

      This timely, thought-provoking presentation offers both practical data and a forward-looking vision for what healthcare looks like today and what it will evolve into in the not-too-distant future.

      2:00 PM  -  3:00 PM
      Payor Presentations - BCBS, HealthChoice, & OHCA
      Listen to the latest updates from Blue Cross Blue Shield of Oklahoma, HealthChoice/OMES EGID, and the Oklahoma Health Care Authority (OHCA).

      Exhibit Hall

      3:00 PM  -  3:30 PM
      Networking Break
      3:30 PM  -  4:30 PM
      Payor Panel - BCBS, HealthChoice, & OHCA
      4:30 PM  -  5:30 PM
      Credit Balances – The Hidden Risks & Best Practices

      By the end of this course, participants should be comfortable understanding the risks associated with carrying credit balances, how to define, locate, track, understand and monitor credits. Participants will be empowered to more effectively manage their credits by building awareness, using industry best practices and by collaborating effectively with payers and partners.



      5:30 PM  -  7:30 PM
      New Horizons Social - Honoring Dr. Ann Paul
      The Sky Room

      Join us as we honor the 2019 Frederick C. Morgan Individual Achievement Award recipient, Dr. Ann Paul. 

       Drinks, appetizers, and dessert will be served. 

    • Friday, July 26, 2019

      Registration, Meals, and Breaks

      7:30 AM  -  8:30 AM
      Registration and Breakfast
      Multi-Purpose Room
      8:30 AM  -  9:30 AM
      Keys to Success in Managing Bundled Payments


      • Identify and discuss four keys to the success of managing bundled payments in today’s world of value-based care.
      • Identify key strategies used to develop and manage bundled payment programs, in addition to identify routine pitfalls that can derail a program.
      • Provide attendees with tools and ideas to obtain the same success in bundled payment programs.



      This presentation details the key aspects that organizations should consider when setting up and overseeing bundled payment programs. We will discuss key strategies that McBee has identified while working with our client base that become the pillars of successful bundled programs. We will also identify pitfalls that organizations should be aware of and steer clear of when developing their programs. The takeaways will be an approach that institutions can use to optimize revenue integrity and reduce risk in their bundled programs.

      9:30 AM  -  10:30 AM
      HFMA National Update - Dare You 2 Move

      You’ve been dared! Join HFMA’s 2019-2020 Chair Michael Allen as he explains why he believes it’s critical for anyone who wants to make a difference  in today’s healthcare industry to find something uncomfortable and start doing it now. Get in the arena. The dissonance of where you are and where you could be is not going to fix itself. The healthcare cost problem isn’t going to fix itself. That’s why Michael is challenging his HFMA colleagues to not only identify how they ̶ individually and collectively ̶ might bridge that gap but to actually move on it.

      Learning Objectives: After this session, attendees will be able to:

      • Discuss sources of tension between where we are--as individuals and as an industry--and where we could be.


      • Identify steps to address the elephant in the room and break the “cult of perfect.”


      • Describe current HFMA initiatives designed to help finance professionals succeed in their efforts to get moving and make a difference in today’s healthcare industry.


      Exhibit Hall

      10:30 AM  -  11:00 AM
      Networking Break
      11:00 AM  -  12:00 PM
      How A.I. is Taking the Pain Out of Prior Auths

      Every week, you see a headline like this: “54% of Healthcare Pros Expect Widespread AI Adoption in 5 Years” (HealthIT Analytics, July 9 2018). “5 years” is an understatement. A.I. is integral to every industry. Healthcare is no exception.


      Yes, doctors and patients feel anxious about ceding clinical decision-making to technology. Who’s to say if that feeling is right or wrong. But it’s a red herring. If you restrict your understanding of A.I.’s prospective value to just a clinical context, you’re making a mistake.


      The best first step is to introduce A.I. to non-clinical areas. Administrators, doctors, and patients can all ease into an understanding of the practical benefits of A.I. in an environment that is less intimate and vulnerable. Widespread comfort with future clinical applications will then grow faster and with deeper understanding.


      A.I. is coming to healthcare. You can let it scare the hell out of you and put your head in the sand. Or you can apply targeted A.I. solutions to big ugly financial and administrative challenges like prior authorizations.