People Management and Leadership (C4)



Title: Describe and Apply the Management Functions of an Organisation 
Unit Standard ID: 14667 
NQF Level: 4 
Credit Value: 10 


The aim of the People Management workshop is to strengthen your current management and leadership skills with a powerful, more distinguished dimension. This workshop has been designed to enhance and build on your current leadership abilities. It will help all managers and leaders develop the essential skills to influence and motivate their staff to achieve exceptional performance. Leadership is built on solid management skills. This foundation provides the essentials necessary for supporting and sustaining your management qualities and performances. Maintaining a balance between achieving results and developing your people is the key to successful management. 

This workshop increases your awareness of your current leadership style and abilities. You will also appreciate the impact your leadership style has on those who work with you. The course then provides you with a tool-kit of ideas to increase your leadership skills back in the workplace.


This workshop is aimed at all those who have management responsibilities or who have recently been promoted to a management position.


  • Explore management principals required to run a successful business
  • Planning, setting objectives and the benefits of good organisational skills 
  • Organising resources to match the task objectives 
  • Maintaining control – monitoring and assessing 
  • Developing your leadership style
  • Empowering yourself by perfecting your management skills 
  • Improving problem solving and decision making skills
  • Developing people skills – maximising effective communication
  • Leading successful teams - motivation and the importance of trust
  • Implementing skills and strategies to manage and resolve conflict 



The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. The courses have a strong focus on an outcomes based approach and are facilitated on a highly interactive basis encouraging active delegate participation using:

  • Role-plays 
  • Break-away sessions
  • Relevant business exercises 
  • Presentations 
  • Demonstrations 
  • Questionnaires
  • Discussion activities and
  • Case studies 

 High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully. The group leaders are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace. 


“On-Line Knowledge Hub”

All delegates attending Kwelanga Training public courses now have FREE access to post course on-line resources.  Up-to-date, convenient and easily accessible information, relevant to the programme attended, is available.  Tools include case studies, articles, exercises and other valuable articles which will reinforce course content and assist in transferring knowledge and skills to the workplace.

“Contact the Coach” – Post Course Support

Kwelanga Training strongly believes learning should include on-going assistance following training. Delegates can “Contact the Coach” via email or telephonically if they need support with additional queries/questions regarding the application of theory covered during the course at any time following the course.


  • When

  • 15 November, 2017 - 17 November, 2017
    8:00 AM - 4:00 PM
    South Africa Time

  • Where

  • Southern Sun: Newlands
    Main Road
    Cape Town 7700
    South Africa
    +27 21 683 6562

  • Capacity

  • 22 (3 remaining)

Additional Information

Kwelanga Training will provide: 
  • Course facilitation by subject expert
  • NQF aligned comprehensive user guide
  • Framed certificates for each delegate
  • Corporate venue, Lunch and refreshments 
  • Pens / Pencil case sets
  • Name card / Attendance register / Evaluation forms 
  • "Contact the Coach" - post course support
Click HERE to return to the Kwelanga Training Website

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