For Propertyware by Propertyware. Learn from the best and brightest leaders in single-family and low-density rental housing. Full schedule and speaker lineup coming late April. 2016 sessions include:
Advanced Accounting 2 - Bank Reconciliations
In this advanced accounting session, we’ll discuss one of the most stressful steps in the monthly property management lifecycle: bank reconciliations. Our expert Steve Watts will walk you through how to properly perform this month-end process using the Propertyware solution. You will leave understanding the importance of monthly bank reconciliations and how to tackle them, so it can become a stress-free part of your monthly accounting practice.
Managing with Metrics (Part 1)
Today, we are inundated with an overwhelming amount of data. Data that could help move the needle for your business. But where do you begin and what do you look for? Join us to learn how to mine for the right data insights and how to properly apply it to your business. This in-depth session will share with you why you need measurement; what you should be measuring; how often you should look at this data; what business decisions can be pulled from this data, and how to use it to improve your bottom line.
Managing with Metrics (Part 2 - Hands On)
In part 2 of Managing with Metric, up to five key scenarios will be shared and you will learn where to pull the data, how to extract it, and then undertand how to interpret it for taking action in your business.
Build Your Book of Maintenance Business
Keeping your properties in top shape is key to keeping them rented, which keeps your owners happy. From the smallest leak to the largest capital improvement, learn how integrated tools can help you manage every step through the entire maintenance lifecycle.
Rockstar Customer Service
The divide between good and bad customer service is growing rapidly. Zappos, Nordstrom and Southwest Airlines have created a world-recognized culture of customer service—which in turn has helped grow their business. We’ll share some of their secrets on becoming a customer service rock star from maintenance to contact centers and your online presence. Hear from experts insights into why customer service is important. Discover how successful customer service translates to successful property management business. And, hear real-world case studies on kick-a$$ customer service programs that can be applied to your business.
How to Grow Your Property Management Company NOW!
In this session we will discuss the important things that anyone can do to grow their business. Areas that will be discuss are education, staffing, referrals, facilities, technology, advertising/marketing, networking, and the #1 way everyone can be guaranteed to grow their business.
Expert 25 Series
Our customers are some of the best in the property management business. If you're looking to learn from your peers and see how they operate in other markets, these intimate, short-format discussions are just for you. This series of customer-led discussions will cover a range of business and product-related topics so you can learn how to get even more out from your Propertyware application and your business. Seating will be limited, so be sure to arrive early.
Topics to date include:
- Any Day Can Be a Turnover (Ty Cayce, Cayce Residential)
- Custom Fields (Drew Sygit, Royal Rose Properties)
- Reports & Dashboards (Jeff Shelton, 3rd Base Realty)
- Managing Out-of-State Owners (Ben Trombly, CrestCore Realty)
- Tips for Managing Multi-Site Operations (TBA)
- Training Owners (Eric Linderman, Marathon Management LLC)
- Vendor Agreements (Deb Newell, Real-Time Leasing, LLC)
Sessions and schedule subject to change without notice.
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