Section 502 Packaging Training
for Nonprofit Housing Developers

Follow the discussion online at #rural502

Monday, September 24, 2018 - Wednesday, September 26, 2018

Overview

Questions & Answers

Question: How do I register?
Answer: Individuals and groups should register online by selecting the “register” button on the email invitation.
Question: Is there a registration fee for this event?
Answer: There is a $750 registration fee for this event.
Question: What forms of payment are accepted and when is the payment due?
Answer:

The following forms of payment are accepted: American Express, Visa, MasterCard, Discover and check. If paying by check, mail a copy of your registration record and payment to:

Training Fee
Housing Assistance Council
1025 Vermont Ave NW Ste 606
Washington DC 20005

Question: Are travel scholarships available?
Answer: No. Due to limited resources HAC cannot offer travel scholarships.
Question: Have you received my payment?
Answer: Credit card transactions are processed immediately, and your receipt will show a $0 balance. If you are paying via check, HAC will note the receipt of payment within 2 business days. To view your current balance select visit My Registration on the Training Portal. Additionally, 30 days and 7 days prior to the training, registrants with a balance due will receive a reminder email.
Question: I’m no longer able to attend the training. Can I get a refund?
Answer:

If your registration is cancelled more than 10 working days prior to the start date of the training you are able to receive a refund of your registration fee, less a $75 service fee.  Cancellations made less than 10 working days will not be honored. There are no refunds for no-shows.

For additional information on Registration, please send your questions to registration@ruralhome.org and include “Registration” in the subject line.

Question: How long will the training last?
Answer: This is a 3-day training event. 
Question: How do I download files?
Answer: All training files/materials will be provided on-site.
Question: I have not received the confirmation email for the training, what should I do?
Answer: Please check to see if the email was inadvertently directed to your spam or junk mail folder. If you are still unable to locate the email, please send an email to us at registration@rurualhome.org.  Be sure to include the training title in the email subject field.
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