Supervisory Skills for Team Leaders (P4)



Title: Identify responsibilities of a team leader in ensuring that organisational standards are met 
Unit Standard ID: 242821 
NQF Level: 4 
Credit Value: 6 


The purpose of the Supervisory Skills for Team Leaders workshop is to strengthen your current supervisory skills. It explores the role of the team leader in ensuring that the team meets organisational or required standards. The course grows an understanding of responsible leadership and high performance leadership of teams. 

It is understood by most leaders that effective management is a prerequisite to being viewed as a great leader and because of the dynamics of the South African market, the focus on leadership has intensified from an interest to a need. This two-day workshop increases your awareness of your current supervisory style and abilities. You will understand organisational requirements to apply management by objectives. 

The course then provides you with a tool-kit of ideas to increase your supervisory skills back in the workplace. This Supervisory Skills workshop is designed to help all supervisors/team leaders develop the essential skills to influence and motivate their staff to achieve exceptional performance.


  • To understand the role of a team leader
  • To understand the purpose and power of the team 
  • To obtain commitment of the team by contracting 
  • To monitor the achievement of team objectives. 
  • To apply performance management tasks 
  • To enhance interpersonal skills within the context of a management framework
  • To highlight tasks required of supervisors 
  • To assist supervisors and team leaders in ensuring that their teams meet the organisation’s standards 
  • To expose delegates to practical situations that occur in the workplace 



This workshop is aimed at all those who have junior management or supervisory/team leader responsibilities or those who have recently been promoted to a Supervisory or Team leader management position.


The primary objective of our training is to ensure that the knowledge acquired is applied successfully, adding real value and making a visible difference to work performance in the business environment. The courses have a strong focus on an outcomes based approach and are facilitated on a highly interactive basis encouraging active delegate participation using:

  • Role-plays 
  • Break-away sessions
  • Relevant business exercises 
  • Presentations 
  • Demonstrations 
  • Questionnaires 
  • Discussion activities and
  • Case studies 

High emphasis is placed on learning through ‘doing’ where learners are presented with real life and workplace case studies ensuring delegates develop knowledge and confidence to take their enhanced skills back into the business environment and apply them successfully. The group leaders are trained to create a comfortable atmosphere where delegates can evaluate themselves and their skills, generate ideas and solutions to problems and plan suitable growth in the workplace.



“On-Line Knowledge Hub”

All delegates attending Kwelanga Training public courses now have FREE access to post course on-line resources.  Up-to-date, convenient and easily accessible information, relevant to the programme attended, is available.  Tools include case studies, articles, exercises and other valuable articles which will reinforce course content and assist in transferring knowledge and skills to the workplace.


“Contact the Coach” – Post Course Support 

Kwelanga Training strongly believes learning should include on-going assistance following training. Delegates can “Contact the Coach” via email or telephonically if they need support with additional queries/questions regarding the application of theory covered during the course at any time following the course.



  • When

  • 12 October, 2017 - 13 October, 2017
    8:00 AM - 4:00 PM
    South Africa Time

  • Where

  • Southern Sun: Pretoria
    Cnr. Steve Biko and Pretorius Streets
    Pretoria 0083
    South Africa
    +27 12 444 5500

  • Capacity

  • 20 (7 remaining)

Additional Information

Kwelanga Training will provide: 
  • Course facilitation by subject expert
  • NQF aligned comprehensive user guide
  • Framed certificates for each delegate
  • Corporate venue, Lunch and refreshments 
  • Pens / Pencil case sets
  • Name card / Attendance register / Evaluation forms 
  • "Contact the Coach" - post course support
Click HERE to return to the Kwelanga Training Website

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