Telarus Partner Summit 2019

Agenda

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  • Wednesday, August 7, 2019
  •  
    8:00 AM  -  9:00 AM
    Pre-Conference Breakfast
    Cottonwood 2/3
     Optional 
    9:00 AM  -  11:00 PM
    CloudGenix Pre-conference Training
    Cottonwood 10 and 11
     Optional  Closed 
    9:00 AM  -  11:00 AM
    RapidScale Pre-conference Training
    Maple 1 and 2
     Optional  Closed 
    11:15 AM  -  12:00 PM
    RingCentral Pre-conference Training
    Cottonwood 10 and 11
     Optional  Closed 
    11:15 AM  -  12:00 PM
    RSI Pre-conference Training
    Maple 1 and 2
     Optional  Closed 
    12:00 PM  -  12:30 PM
    Pre-Conference Lunch
    Join us for Lunch
     Optional 
    12:00 PM  -  8:00 PM
    Telarus Portrait Studio
    Cottonwood 1
     Optional 
    12:00 PM  -  8:00 PM
    Telarus Portrait Studio
    Cottonwood 1
     Optional 
    12:30 PM  -  1:45 PM
    RingCentral Pre-conference Training P2
    Cottonwood 10 and 11
     Optional  Closed 
    12:30 PM  -  1:45 PM
    RSI Pre-conference Training P2
    Maple 1 and 2
     Optional  Closed 
    1:00 PM  -  4:00 PM
    Pre-conference Training - afternoon session
    Cottonwood 10, 11 and Maple 1,2
     Optional 
    2:00 PM  -  4:00 PM
    AT&T Pre-conference Training
    Cottonwood 10 and 11
     Optional  Closed 
    2:00 PM  -  4:00 PM
    Mitel Pre-conference Training
    Maple 1 and 2
     Optional  Closed 
    4:00 PM  -  6:00 PM
    Event Registration
    Adams Pre-function A
    Stop by our registration desk to print you rname tag and pick up your swag bag!
    6:00 PM  -  9:00 PM
    Casino Night
    Adams Ballroom
    "Back by popular demand - Casino Night! Here's your chance to take up a new game and learn on our dime. Plus, there are chances for great prizes."
  • Thursday, August 8, 2019
  •  
    7:00 AM  -  8:00 AM
    Breakfast
    Adams Ballroom
    Listen to your mom - breakfast is the most important meal of the day. Challenge yourself to sit with someone new and network!
    8:00 AM  -  9:00 AM
    Top Gun : An American Story by Dan Pedersen
    Adams Ballroom
    "Our opening keynore features Captain Dan Pedersen. When American fighter jets were being downed at an unprecedented rate during the Vietnam War, the US Navy turned to a young lieutenant commander, Dan Pedersen, to figure out a way to reverse their dark fortune. On a shoestring budget and with little support, Pedersen picked eight of the finest pilots to help train a new generation to bend jets like the F-4 Phantom to their will and learn how to dogfight all over again. What resulted was nothing short of a revolution - one that took young American pilots from the crucible of combat training in the California desert to the blistering skies of Vietnam, in the process raising America's Navy combat kill ratio from two enemy planes downed for every American plane lost to more than 22 to 1. Topgun emerged not only as an icon of America's military dominance immortalized by Hollywood but as a vital institution that would shape the nation's military strategy for generations to come.Pedersen takes listeners on a colorful and thrilling ride - from Miramar to Area 51 to the decks of aircraft carriers in war and peace - through a historic moment in air warfare. He helped establish a legacy that was built by him and his ""Original Eight"" - the best of the best - and carried on for six decades by some of America's greatest leaders. Topgun is a heartfelt and personal testimonial to patriotism, sacrifice, and American innovation and daring."
    9:00 AM  -  9:45 AM
    Telarus Company Overview
    Adams Ballroom
    Join Telarus owners as they talk about where we've been since last year and where we are headed.
    9:45 AM  -  10:00 AM
    Snack Time
    Aurora Lobby
    10:00 AM  -  11:30 AM
    Supplier Information Session
    Maple 3/4
    "If you work for a supplier, you should come to this meeting. Roger"
     Optional 
    10:00 AM  -  11:30 AM
    Supplier Panel
    Adams Ballroom
    11:30 AM  -  1:00 PM
    Lunch & Dan Pedersen meet and greet and book signing
    Adams Ballroom
    You heard Dan Pedersen speak this morning. Stop by the table outside the Adams ballroom to get your book signed and to meet this legend. Lunch will be served in the Adams ballroom.
    1:00 PM  -  6:00 PM
    Technology Lab
    Aurora Lobby
    3:00 PM  -  3:20 PM
    ACC Sponsor/Partner 1:1 meetings
    Aurora Exhibit Hall 3
     Optional 
    3:30 PM  -  3:50 PM
    ACC Sponsor/Partner 1:1 meetings
    Aurora Exhibit Hall 3
     Optional 
    4:00 PM  -  5:00 PM
    Account Mgmt meeting with Marilyn
    Aurora Exhibit Hall 3
     Optional  Closed 
    4:00 PM  -  6:00 PM
    Expo Hall
    Aurora Exhibit Hall 3
    "Our Expo hall is the perfect opportunity to meet amazing suppliers, learn about new technology, and network."
    4:15 PM  -  4:23 PM
    Top Reasons CIOs Choose AireSpring SD-WAN
    Expo Hall Stage
     Optional 
    4:27 PM  -  4:35 PM
    IBM
    Expo Hall Stage
     Optional  Closed 
    4:27 PM  -  4:35 PM
    IBM Cloud Services Portfolio Overview
    Expo Hall Stage
    "For the past few years, IBM has been investing to lead in the emerging, high-value segments of the IT industryÑfrom hybrid cloud to artificial intelligence (AI), and security. And many of these investments allow us to deliver what clients need at this stage of their cloud journey, which is to securely move all business applications to the cloudÑand unlock the full value of the hybrid cloud for their businesses. The IBM team will be presenting an overview of these strategic offerings and how to best position these to your clients."
     Optional 
    4:39 PM  -  4:47 PM
    Talkdesk Boost: Accelerating Digital Transformation
    Expo Hall Stage
    "Join Phil Chandler, National Channel Director, for this game-changing new offering from Talkdesk that allows your customers to seamlessly integrate an AI-infused contact center application with any existing legacy ACD system, giving them a boost and providing acceleration through their digital transformation journey."
     Optional 
    4:51 PM  -  4:59 PM
    CenturyLink Edge Computing
    Expo Hall Stage
    Join David Shacochis - VP HYBRID IT PRODUCT MGMT to discover how to identify edge computing opportunities within your customer base, and how to engage with CenturyLink experts on how to best leverage our services to deliver business solutions at the edge.
     Optional 
    5:03 PM  -  5:11 PM
    Comcast Business
    Expo Hall Stage
     Optional 
    5:15 PM  -  5:23 PM
    NICE inContact CXone:ÊEpisode I:ÊA New Hope
    Expo Hall Stage
    "A long time ago in a galaxy far, far away... Journey with us to discover how CXone became the industryÕs #1 CCaaS platform. In this space-opera, youÕll learn how to awaken your Force and become a CXone Jedi."
     Optional 
    5:27 PM  -  5:35 PM
    Take Your Share of the Market: Capitalize on the UCaaS Opportunity with RingCentral
    Expo Hall Stage
    "Join RingCentral's Jeff Winnett, AVP Channel Sales North America, as he discusses the current UCaaS market opportunity and how to capture it with RingCentral, the #1 cloud communications solution. Attend this session, and you'll walk away knowing how to take advantage of the mass PBX to cloud migration with help of RingCentral's Channel Harmonyª Program."
     Optional 
    5:39 PM  -  5:47 PM
    AT&T Alliance Channel
    Expo Hall Stage
     Optional 
    5:39 PM  -  5:47 PM
    SD-WAN- learn about the best-in-class SD-WAN solutions from AT&T
    Expo Hall Stage
     Optional 
    6:00 PM  -  10:00 PM
    Comcast, Cox, Spectrum, and Viasat Dinner
     Optional  Closed 
    6:30 PM  -  9:00 PM
    Dine Arounds
    Gaylord Restaurants
    We are happy to explore the restaurants of the Gaylord during our dinner with suppliers and partners.
    8:00 PM  -  9:00 PM
    Team Dinner
    Mountain Pass Sports Bar
     Optional  Closed 
  • Friday, August 9, 2019
  •  
    7:00 AM  -  8:00 AM
    Breakfast
    Adams Ballroom
    Did you listen to mom yesterday? She still thinks breakfast is the most important meal. Join us for a hearty breakfast to kick-start your day.
    7:00 AM  -  7:00 PM
    Telarus Portrait Studio
    Cottonwood 1
     Optional 
    8:00 AM  -  8:30 AM
    Technology Reveal
    Adams Ballroom
    Join VP of Technology Michael Brown as he reveals the latest new IT enhancements #BuiltForYou.
    8:30 AM  -  9:15 AM
    Revolutionize with AI
    Adams Ballroom
    AI is transforming the enterprises across every industry as the key to achieving strategic imperatives and investments. Yet, only a handful of enterprises are infusing AI across their entire organization. In order to be successful with AI, businesses need to change their approach as it relates to processes, culture, and data. In this session, learn more about how to change your approach, why you need to build a data-first culture, and what's coming with the next revolution in automating AI, so your organization is able to put AI to work.
     

    Business Development

    9:30 AM  -  10:00 AM
    How to Align Business Strategy to Buyers
    Cottonwood 2/3
    "Driving demand for your services through the buying funnel, expanding your tech stack, and entering new markets all require a deep understanding of your target audience. During this session, I will provide practical tips to partners to align their business strategy to their buyers.^^"
     Optional  Closed 
     

    Personal Development

    9:30 AM  -  10:00 AM
    Event Planning and Strategies in Today's Channel
    Cottonwood 4/5
    "In a relationship-based industry, events are a primary business driver. No matter the size of your event, understanding the importance of the details, maximizing your budget, and driving the right results is critical. Join Dalyn Wertz, Executive Director of Partner Marketing for Comcast Business, for a fun and dynamic session to discuss event and marketing best practices which will drive and grow your business."
     Optional  Closed 
     

    UCaaS and CCaaS Track

    9:30 AM  -  10:00 AM
    Human Connections in a Digital World: Leveraging Tech to Build High-impact Customer Experiences
    Cottonwood 6/7
    "In our digital world, face to face interactions between businesses and their customer base can seem few and far between. This does not mean, however, that we have to lose the distinctly human connections that can be forged when a company takes a customer-first approach to doing business. In fact, the latest intelligent tech advancements in cloud communications and the contact center allows companies to ensure that customers have the best possible experience through the entire customer lifecycle, without sacrificing that human touch. During this session, attendees will learn how the convergence of Unified Communications, Programmable Communications and Contact Center can create additional and differentiated value for their enterprise customers, and how these businesses can improve internal communication and collaboration among employees, and create deeper engagement with their own customers using embedded communications for more meaningful interactions. In addition, weÍll discuss how partners can guide customers to combine deep CRM integrations with the full range of programmable communications to create an integrated, personalized customer experience across multiple communication channels, increasing sales conversion on the front end, and improving customer satisfaction on the back end."
     Optional  Closed 
     

    Security and Cloud Track

    9:30 AM  -  10:00 AM
    Security Compliance Tackled
    Maple 3/4
    Assessing where your clients fall short of your compliance goals. Save 80% of Time Save 65%+ of Cost Instant, audit-ready report, instant remediation plan, and recommendations that customers and partners can use.
     Optional  Closed 
     

    Emerging Technology - AI, Drones, IoT, Mobility Track

    9:30 AM  -  10:00 AM
    IoT Solutions for Restaurants and Retail
    Cottonwood 8/9
    Interested in taking IoT into the restaurant and retail sectors? BullsEye offers three types of IoT solutions for restaurant and retail environments. Food safety Electrical monitoring HVAC monitoring and controlJoin this session to hear case studies on how BullsEye's solution can help your customers with wireless sensors, handheld temperature probes, remote control thermostats, electrical use monitoring sensors, automatic alerts, and reporting.
     Optional  Closed 
     
    10:00 AM  -  10:30 AM
    Break
     

    Business Development

    10:30 AM  -  11:00 AM
    How to get your CX practice off the ground, fast. I feel the need, the need for speed
    Cottonwood 2/3
    Get ahead of the pack with this sneak peek at the upcoming Telarus Playbook for the CCaaS and UCaaS advanced services practice. Join Andrew Griffiths, VP of Business Development CCaaS and UCaaS, for core principles and actionable steps to build, or start, your practice in the critical CX space. If youÍd like to build a sustainable and scalable CX practice, this is the place for you.
     Optional  Closed 
     

    Personal Development

    10:30 AM  -  11:00 AM
    LinkedIn Tips and Tricks
    Cottonwood 4/5
    "Being social matters! You have seen us all over LinkedIn, but don't know how to get started. Our own LinkedIn guru and co-founder, Patrick Oborn, will join our social media specialist, Sara PiÐa, for this educational and entertaining class."""
     Optional  Closed 
     

    UCaaS and CCaaS Track

    10:30 AM  -  11:00 AM
    How to Create a VoIP-Ready Network
    Cottonwood 6/7
    "No doubt you've know about the benefits of Unified Communications as a Service (UcaaS) in giving organizations the latest in communications technology as an affordable monthly subscription. It's an incredible value proposition for any company, but especially small and medium businesses (SMBs) that often struggle with managing IT costs and resources.That said, Information Technology decision makers often struggle with the costs of buying and managing modern communications systems based on Voice over Internet Protocol (VoIP) due to concerns over latency, packet loss and jitter. There are six components to creating a VoIP Ready network. During this session, we will share the essential network elements along with providing an easily digestible way to share best practices with your customers, so you earn that trusted adviser status."
     Optional  Closed 
     

    Security and Cloud Track

    10:30 AM  -  11:00 AM
    How to Use IT to Drive Innovation and Revenue Growth
    Maple 3/4
    "As C-levels are looking to use IT to drive innovation and revenue growth, this session presents on the needs and challenges that companies are encountering. The goal is to educate the Telarus partners on what is going on across the industry and how Rackspace is helping to solve those problems. They will learn how to talk with their customers and be able to help their customers meet their business goals."""
     Optional  Closed 
     

    Emerging Technology - AI, Drones, IoT, Mobility Track

    10:30 AM  -  11:00 AM
    (Sunday, August 11, 2019)
    Your Wingman for Creating a Revenue Stream with Mobility Management
    Cottonwood 8/9
    Wireless Watchdogs, VP of Sales, John Gonzalez will discuss the pain of managing mobile devices in the enterprise. Learn why IT loves Managed Mobility Services (MMS), how to create a revenue stream for yourself and your client at the expense of your clients' current cell phone provider(s), and how you can take this nightmare off their desk at a zero net cost.
     Optional 
     

    Business Development

    11:15 AM  -  11:45 AM
    The Strategy of Platforms
    Cottonwood 2/3
    We will address the changes in Unified Communication as it pertains to silos vs platform providers. The goal would be to give everyone a better understanding of how to evaluate suppliers and creating long term value to their customers.
     Optional 
     

    Personal Development

    11:15 AM  -  11:45 AM
    Balance is Key - How to achieve work/life balance
    Cottonwood 4/5
    Ron has grown a very successful Channel program, he has been selected as on of the Top Channel Chief's in the industry for the past 5 years. With over 20 years of experience in the telecom industry Ron has seen and been involved on growing a sales force in a very dynamic environment. Ron was on the USA National Baseball Advisory Staff for almost 10 years, actively selecting and mentoring our youth Olympic Baseball Team players. He still plays an active roll mentoring some of todays Major League Baseball Players. Ron travels extensively and understand the pressures of balancing the very different worlds, of Family, Work and Travel.
     Optional  Closed 
     

    UCaaS and CCaaS Track

    11:15 AM  -  11:45 AM
    Driving the Intelligent Customer Experience: Mitel, Google Cloud, and Strategic Partners
    Cottonwood 6/7
    Come see what simple things Telarus Partners are doing to successfully implement UCaaS and CCaaS solutions with their customers using the technology of Mitel, Google Cloud, VXSuite, and other strategic partners.
     Optional  Closed 
     

    Security and Cloud Track

    11:15 AM  -  11:45 AM
    Disaster Recovery: The fast, easy path to cloud service revenue
    Maple 3/4
    This session is for Partners who have been successful selling telephony but want to expand into selling Cloud Services. Attendees will: Learn the fastest and easiest path to Cloud Service Revenue Hear a Case Study shared by a Peer Understand the 5 Questions that lead to a quick sale
     Optional  Closed 
     

    Emerging Technology - AI, Drones, IoT, Mobility Track

    11:15 AM  -  11:45 AM
    Living on the Edge - The CenturyLink Capability You Never Knew Existed
    Cottonwood 8/9
    Enterprise IT leaders, when considering infrastructure for their digital transformation initiatives, are finding that many use-cases require levels of latency, bandwidth, locality, and autonomy that public cloud cannot deliver.  The edge computing use-case landscape is broad, and early deployments are highly customized. I&O leaders are in the process of developing a multiyear edge computing strategy that encompasses the diversity of use cases which enable rich interactions between business, people and things.  Attend this session to discover how to identify edge computing opportunities within your customer base, and how to engage with CenturyLink experts on how to best leverage our services to deliver business solutions ate the edge.
     Optional  Closed 
     
    12:00 PM  -  1:00 PM
    Lunch and Confessions of an Identity Thief
    Adams Ballroom
    Jim Stickley has been breaking into corporations for over 25 years. From social engineering to cyber hacking, Stickley has literally gained access to billions of dollars and infiltrated thousands or organizations ranging from financial institutions and health care organizations to armed government facilities. In this session, Stickley will be demonstrating some of the more common tactics both he and most criminals are using to gain access and what you and your customers can do to avoid falling victim. More importantly, the information you learn during this session will not only help you protect yourself but also give you valuable information you can use in conversations with your customers.
     

    Business Development

    1:00 PM  -  1:30 PM
    3 Methods to Growing Your Business Value
    Cottonwood 2/3
    Adam Edwards will lead this session on growing your business value.
     Optional  Closed 
     

    Personal Development

    1:00 PM  -  1:30 PM
    Creating Your Top Team - How to Find Your Goose
    Cottonwood 4/5
    Join Richard Murray as he talks about how to create a high-performance team.
     Optional  Closed 
     

    UCaaS and CCaaS Track

    1:00 PM  -  1:30 PM
    Bring Back that Lovin’ Feeling with Nextiva and Ruby Receptionists
    Cottonwood 6/7
    In this session, you’ll learn how you can improve your solution portfolio with the Ruby+Nextiva integrated solution and help your clients: • take advantage of Nextiva’s reliable and scalable cloud-based communications solution, backed by Ruby’s friendly and personal receptionist service • make the most of their inbound marketing efforts and lead generation by ensuring a friendly voice always greets those incoming leads • create personal connections with potential customers and existing customers, fostering great first impressions and brand loyalty • present a professional image and treat every phone call as an opportunity to land more business and delight more customers
     Optional  Closed 
     

    Security and Cloud Track

    1:00 PM  -  1:30 PM
    Growing your Cloud Practice, Building your cloud practice. It is time to Buzz the Tower
    Maple 3/4
    Come join Josh Lupresto, VP of Sales Engineering at Telarus for an in-depth discussion of how Telarus has helped partners from novice to expert expand their cloud practice. While it seems like there is new cloud technology being announced every day, it isn't as daunting as you think. Listen as we expose what a customer goes through from start to finish on their cloud migration and understand what all factors in. We will take you through a prime example of how a Telarus partner leaned on certified engineering resources to take what looked like a small colocation opportunity to a large cloud infrastructure deployment.
     Optional  Closed 
     

    Emerging Technology - AI, Drones, IoT, Mobility Track

    1:00 PM  -  1:30 PM
    Solve Digital Transformation Issues with Edge Intelligent Solutions
    Cottonwood 8/9
    Digital transformation has affected every industry and aspect of our lives. With IoT and edge devices becoming more bad more pervasive in the industry, business leaders are being inundated with solutions that will affect and drive their operational outcomes. This session will focus on digital noise and highlight how edge intelligent solutions, if applied with velocity and simplicity, can solve today’s business problems with immediate results. Our LEGO approach to this complexity provide quick business value and access so that a businesses can capture what is needed to evolve and grow.
     Optional  Closed 
     

    Business Development

    1:45 PM  -  2:15 PM
    Highway to the Data Zone
    Cottonwood 2/3
    Data Backup and Recovery maybe something new to you, but it's definitely not new to your customers. Learn how expanding the services you offer can create growth and broaden your reach. In this session, we'll also discuss how important working through trusting relationships with your existing customers is, and how doing so can deepen these relationships.
     Optional  Closed 
     

    Personal Development

    1:45 PM  -  2:15 PM
    TOPGUN Practices for Winning, Keeping, and Growing Small-Business Customers
    Cottonwood 4/5
    When starting out as a Telarus agent, you probably had intimate knowledge of what your small business clients cared about, because you most likely were one too. But as you find success and even build out your team to meet demand, that intimacy can be lost. As a trusted advisor to small businesses, you need to find ways to continually stay engaged in the needs of your small business clients and find new and different ways to connect to foster long-term relationships and meaningful engagement that pays dividends even as your business scales. Telarus partner, Ruby Receptionists, caters its receptionist and chat services exclusively to small businesses and has been doing so for more than 16 years. In this session, we’ll take a closer look at how Ruby works tirelessly to “walk in their customer shoes,” and create WOW-worthy experiences that keep those close connections with their customers. You’ll learn how you can: • Identify with the psyche of your small business client • Understand what motivates your small business clients • Feel a sense of ownership in creating success for your clients • Take simple steps to create lasting impressions and connections with your clients
     Optional  Closed 
     

    UCaaS and CCaaS Track

    1:45 PM  -  2:15 PM
    The Role of AI in CX
    Cottonwood 6/7
    "Artificial Intelligence (AI) will soon impact every corner of the contact center, including speech recognition, workforce optimization, and predictive analytics. Its power is felt across all customer-facing and agent-assisting technologies; but what exactly is it and how can it help the contact center? You need to know, so plan to join us for this session."
     Optional  Closed 
     

    Security and Cloud Track

    1:45 PM  -  2:15 PM
    How to be a Security Wingman - aka Trusted Advisor - to Your Customers
    Maple 3/4
    "You have a unique advantage in being an agnostic, independent Trusted Advisor to your Customers. In the Security space specifically, this is vital _ because it means you can bring our teams (as an extension of yours) into discussions to understand customer requirements and simply play Switzerland; doing the heavy-lifting and TOPGUN training/recon on behalf of the customer to narrow down the options to a few that make the most sense for your customer."
     Optional  Closed 
     

    Emerging Technology - AI, Drones, IoT, Mobility Track

    1:45 PM  -  2:15 PM
    Breaking Into IoT with IoT in a Box
    Cottonwood 8/9
    Discover how easy it is to break into IoT and make unlimited recurring revenue selling IoT in a Box automated monitoring solutions. In this breakout session, you'll learn about the available solutions, how they work, and how they can help you solve your customers' monitoring pain points.
     Optional  Closed 
     
    2:00 PM  -  4:00 PM
    Expo Hall Open
    Aurora Exhibit Hall 3
    "Our Expo hall is the perfect opportunity to meet amazing suppliers, learn about new technology, and network."
    2:00 PM  -  4:00 PM
    Technology Lab
    Aurora Exhibit Hall 3
     Optional 
    2:15 PM  -  2:23 PM
    Worms and Cheese and Why They Matter
    Expo Hall Stage
    "Yes, the early bird gets the worm but there's more. Join Phil Chandler, National Channel Director of Talkdesk, to learn more."
     Optional 
    2:27 PM  -  2:35 PM
    CenturyLink Marketing Help
    Expo Hall Stage
    Discuss the multiple ways that CenturyLink’s marketing teams can help a partner get more sales with Joey Penick – VP Marketing.
     Optional 
    2:34 PM  -  2:47 PM
    WAN Transformation from AT&T
    Expo Hall Stage
    Learn about AT&TÕs strategy for enabling businesses to transition from disparate or hybrid networks to an integrated networking platform.
     Optional 
    2:51 PM  -  2:59 PM
    AireSpring Global SD-WAN
    Expo Hall Stage
     Optional 
    3:03 PM  -  3:11 PM
    IBM Security Service Portfolio Overview
    Expo Hall Stage
    "Security is a serious and ever-changing challenge for clients. Regardless of business, industry, or platform, security underpins everything. IBM Security has the technology and services to help clients meet that challenge and mitigate risk. IBM will be presenting an overview of our security portfolio and how to position these offerings."
     Optional 
    3:15 PM  -  3:23 PM
    The Engagement Equation with RingCentral
    Expo Hall Stage
    The digital age has raised expectations for customers. Join RingCentral's Pat Wright as he discusses how customer engagement is changing and how to jumpstart delivering an omni-digital customer service strategy for your clients.
     Optional 
    3:27 PM  -  3:35 PM
    NICE inContact CXone: Episode II: Return of the Jedi
    Expo Hall Stage
    "Take your CXone Jedi talents to the next level. During Episode II, you'll walk through a real CXone case study featuring how a Telarus Jedi conquered a contact center deal."
     Optional 
    3:39 PM  -  3:47 PM
    Comcast Business
    Expo Hall Stage
     Optional 
    4:00 PM  -  4:30 PM
    Break
    4:30 PM  -  6:00 PM
    Alliance of Channel Women
    Juniper
    Join the Alliance of Channel wWomen as they welcome JJ DiGeronimo. We'll have copies of her new booka nd she'll be talking about how to accellerate your impact.
     Optional 
    6:00 PM  -  9:00 PM
    Awards Dinner
    Adams Ballroom
    This is where the best of the best get to accept their awards. We will have awards for partners as well as sponsors. Don't miss this dressy dinner with closing keynote Captian Charlie Plumb. This is the one event not to be missed!
    9:00 PM  -�� 11:00 PM
    After-party hosted by RingCentral, Poly, and PowerNet
    Juniper
  • Saturday, August 10, 2019
  •  
    5:15 AM  -  1:00 PM
    FLY-FISHING ADVENTURE
    Catch the “big-one” on this intimate fly-fishing excursion. Denver, CO is one of the more under-appreciated fly-fishing destinations, with world-class fly fishing for trophy trout and warm water species right out our door. With 3 people per guide, you will get the one on one attention for a great morning experience. Itinerary 5:15 am: Depart Hotel 6:00 am: Arrive at the location 12:00 pm: Leave for Hotel or airport 1:00 pm: Arrive at hotel or airport
     Optional  Closed 
    5:30 AM  -  11:00 AM
    HOT AIR BALLOON RIDES
    Hot air ballooning in Colorado is an experience you will remember for a lifetime. While everybody else looks up in amazement, you gain a new perspective of Colorado with altitude and thrill. A hot air balloon flight is the perfect way to see Colorado’s beauty in a unique way that will leave you with a new perspective and lasting memories. 3 hr. total experience with setup and 1 hr. flight Itinerary 5:30 am: Depart Hotel 6:30 am: Arrive at location Continental Breakfast 9:45 am: Leave for Hotel or airport 10:45 am: Arrive at hotel or airport
     Optional  Closed 
    6:45 AM  -  1:00 PM
    Golf Tournament
    Telarus is famous for its golf events. We run a scramble tournament with suppliers sponsoring holes and playing with you. Itinerary 6:45 am: Depart Hotel 7:00 am: Arrive at location, Check-in, and Continental Breakfast 7:45 am: Shotgun start 12:45 pm: Prizes and Box Lunches 1:00 pm: Leave for Hotel or Airport
     Optional  Closed 
    7:00 AM  -  1:00 PM
    Exotic Car Tour
    Itinerary 7:00 am: Depart Hotel 8:00 am: Arrive at location Continental Breakfast 8:30 am: Check-in and Orientation 9:00 am: Tour starts 12:00 pm: Leave for Hotel or Airport 1:00 pm: Arrive at hotel or airport
     Optional  Closed 
    7:00 AM  -  1:00 PM
    MOUNTAIN BIKING
    Finish the Summit off with some excitement with a guided mountain biking adventure. Experience a custom-tailored guided bike tour designed specifically for your desires and skill level. The tour will supply you with everything you’ll need, pair you with a ride that compliments your skill level and desires and get you safely out on the trails with one of the professional guides in no time. At the end of the ride, you’ll be able to enjoy a fresh cold beer from a local Colorado brewery. Itinerary 7:00 am: Depart hotel 7:45 am: Arrive at location 8:00 am: Orientation 8:30 am: Ride starts 12:15 pm Leave for hotel or airport 1:00 pm Arrive at hotel or airport
     Optional  Closed 
    7:00 AM  -  12:30 PM
    RIVER RAFTING
    Almost anyone can whitewater raft in Colorado: While adrenaline junkies can certainly get their fix on Colorado rivers, the sport is safe and fun for people of nearly all ages and abilities. Guides are state-certified and have all the expertise needed to lead you safely down the river. They are accustomed to guiding trips for seasoned rafters and those who’ve never dipped a paddle in the water. It will be a thrill you’ll remember forever. Itinerary 7:00 am: Depart Hotel 8:00 am: Arrive at the location 8:30 am: Trip starts 11:30 am: Leave for hotel or airport 12:30 pm: Arrive at hotel or airport
     Optional  Closed 
    7:45 AM  -  12:30 PM
    PISTOL RANGE
    Experience an unforgettable morning at a luxury shooting range, Choose from a pistol or rifle; semi-automatic, full-automatic or suppressed in this unique activity. Participants will rotate between a virtual range, live-fire range, and tactical lanes. Itinerary 7:45 am: Depart Hotel 8:45 am: Arrive at the location 9:00 am: Orientation 11:30 am: Leave for hotel or airport 12:30 pm: Arrive at hotel or airport
     Optional  Closed 
    8:00 AM  -  12:00 PM
    SPA
    Relax, rejuvenate, and refresh at the Relâche Spa at Gaylord Hotels. Experience the freedom of the present moment when you let go of your cares and immerse yourself in exclusive treatments and therapies. The core philosophy of “Relâche,” comes from the French word meaning “to take a break.” Relâche Spa is the perfect place to lose yourself in the moment and find your center again.
     Optional  Closed 
    8:15 AM  -  1:00 PM
    CLAY SHOOTING
    You may have heard of sporting clays referred to as golf with a shotgun, and that’s a fair comparison. Like golf courses, no two sporting clays courses are alike, and terrain and background have a lot to do with how targets are presented. Since no two courses are alike, shooters travel to different courses to experience variety. This course will entertain both the beginner and the experienced shooter. Itinerary 8:15 am: Depart Hotel 9:00 am: Arrive at the location 12:00 pm: Leave for hotel or airport 1:00 pm: Arrive at hotel or airport
     Optional  Closed 
    9:00 AM  -  1:00 PM
    ARCHERY RANGE
    Strength, grace, focus, precision—experience the beauty of archery as you learn the techniques and etiquette of this Olympic sport. Whether you are a seasoned pro or picking up a bow for the first time this activity has something for you. Instructors will walk you Range Safety, steps of NTS shooting, and teach you some games such as Nock-Tac-Toe, Cup Shoot, Bowling with a Bow, Follow the Arrow, & Black Jack. Itinerary 9:00 am: Depart Hotel 9:45 am: Arrive at the location 10:00 am: Archery begins 11:30 am: Lunch in the archery party room 12:15 pm: Leave for hotel or airport 1:00 pm: Arrive at hotel or airport
     Optional  Closed 
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