This year, HEC will explore change: while shifts in the industry can be unexpected or uncertain, every organization has to evolve to maintain their competitive advantage, while still honoring the values that made them successful in the past. Striking the right balance is of critical importance as HEC enters a new phase in its nearly century-long history, with HEC 92 being the first to be held since SHA became part of the new Cornell College of Business. This year’s program will cut through the anxieties of change and look at how HEC, SHA, and the hospitality industry as a whole can maintain their identities—and value—as they navigate the ever-changing business environment.
Leading this conversation will be our keynote speaker, Mr. Sabato Sagaria '97, chief restaurant officer of Union Square Hospitality Group (USHG), who will share how innovation and experimentation have helped USHG succeed and stay true to their principles of providing the best service experience possible.
Thursday, March 16, 2017 - Sunday, March 19, 2017 4:30 PM - 9:30 PMEastern Time
Cornell UniversitySchool of Hotel Administration80 Statler HallIthaca, New York 14853USA
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