Looking for additional webinars? Plan ahead and view the 2016 Webinar Schedule.
WEBINAR OR ON-DEMAND WEB LINK
Wednesday, December 21, 2016
1:00 p.m. - 2:30 p.m. (AZ/CO/WY)
This is all you need to know: credit reporting is the number one reason for complaints to the CFPB. When the CFPB gets complaints in an area, they start to focus on it as fruitful ground for more stringent regulations or examinations. The hard reality of today’s compliance world is that if the CFPB looks at it, the NCUA will not be far behind. Every credit union loves to say that their members are more than a number. But when it comes to most aspects of their finances, a number is exactly what they are. That number is their credit score, and it has a substantial impact on their access to credit, insurance coverage, and even potential employment. The credit reporting function impacts many operational areas. Correspondingly, very few regulations have garnered as much attention from examiners, regulators, and litigators as the Fair Credit Reporting Act. Is your credit union ready to reduce its compliance risk and increase efficiency in this critical area? The FACT Act amended the Fair Credit Reporting Act in 2003, and continues to add an extra layer of complexity. Handling direct disputes alone could comprise an entire volume of credit union procedures. It is important to have a real-world understanding of credit reporting laws and regulations and practical knowledge of best practices and bullet proof policies for combatting the rising tide of consumer protection litigation. This session will provide all of this. Join us to navigate the credit reporting compliance mine field and cut through the law, rules, regulations, and regulatory double speak.
Appreciating the full impact of credit reporting regulationsOverview of CFPB FCRA complaints and analysisRecent FCRA examination guidanceBest practices for handling direct disputesWhat to do with frivolous or fraudulent disputesCreating an effective dispute resolution paper trail
Sample FCRA policySample credit dispute resolution proceduresEmployee training logQuiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND?
This informative session is designed for senior executives, managers, compliance staff, lending staff, collections managers, frontline managers, internal auditors, and anyone involved with credit reporting.
Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.
ABOUT THE PRESENTER – David A. Reed, JD, Reed & Jolly, PLLC
Attorney, author, consultant, and nationally-recognized speaker, David Reed is a partner in the law firm of Reed & Jolly, PLLC. He provides guidance to financial institutions on establishment and revision of policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. His engaging speaking style has made him a nationwide lecturer on regulatory compliance, consumer lending, bankruptcy, and collections. A former trial attorney and vice president and general counsel of a large credit union, David is particularly known as an expert in the areas of operations, bankruptcy, and collections. He has trained state and federal examination staff on numerous issues, including BSA, ID theft red flags, SAFE Act, third-party contract management, and bankruptcy. He also serves as editor of several industry manuals.
THREE REGISTRATION OPTIONS
1. LIVE WEBINAR
The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
2. ON-DEMAND WEB LINK
(Beginning January 1, 2016, CDs replaced with digital download*)
Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately two days prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date. The archived webinar may ONLY be ordered for 6 months following the webinar. It will not be available after this time.
3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK
** Includes options 1 and 2 above.
*All materials are subject to copyright and intended for your financial institution’s use only.
Wednesday, December 21, 2016 1:00 PM - 2:30 PMMountain Standard Time
At Your Desk!602-264-6701 ext 2238
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