WEBINAR: Fair Housing for Maintenance Do's & Don'ts - 1:00pm PST March 26

Summary

Maintenance personnel come into contact with residents more than anyone else on site.  If they are not careful, their interaction with a resident, or potential resident, could be misunderstood and result in a fair housing violation. 

This session looks at:

  • typical situations where the well-intentioned maintenance person could be at risk of violating fair housing laws
  • ways to handle these situations without discriminating
  • the importance of documentation

About the Speaker: Since 1983, Gwen Volk has assisted owners, agents, and on-site staff in navigating the programs that provide housing for low and moderate-income families. She has served as President and CEO of a Midwest affordable housing development and management company and as chief compliance officer for a Dallas-based firm with a national portfolio. She has extensive experience in Rural Development, tax credit, bond, HOME, and Section 8 program compliance. Gwen has twice served on NAHMA’s board of directors, twice chaired the Fair Housing Committee, is the current chair of the NAHMA/NAA joint SHCM Advisory Committee, and has served on the SHCM exam-writing committee from the start. Since 2009 she has been a member of IREM’s Federal Housing Advisory Board. For the past 20 years, she has also provided training and consulting services in 36 states. Gwen holds the CPM, NAHP-e, SHCM, HCCP, CPO, FHC and RAM designations. She is a NAHMA-certified trainer for the CPO, FHC and ACPO courses and for the SHCM Blended Learning on-line certification course. Gwen’s webinars are interactive, informative and in demand.

Please note: You agree to pay any fees associated with this registration and will be charged the full amount of registration for any "No-Shows" that do not cancel within three days of the event. AHMA-NCH reserves the right to cancel or reschedule the webinar. In the event of a cancellation, AHMA-NCH will issue a full refund of the registration fee, but will not be responsible for any other charges incurred by the registrant due to the cancellation of the session.

Details

  • When

  • Tuesday, March 26, 2019
    1:00 PM - 3:00 PM
    Pacific Time

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