Originally recorded on January 28, 2015.
Many physicians would be surprised to learn about the diagnostic error rates reported in the research literature which, depending on the clinical specialty, range from 3 to 30 percent. While a variety of strategies and tools such as computer-based decision support systems, better feedback processes, and more patient involvement have been recommended to reduce diagnostic error frequency rates, many clinicians and organizations do not use them and sometimes frankly deny their value.
The fact that diagnostic error frequency and severity often go unappreciated and, indeed, are unrecognized by clinicians and organizations is extremely troubling given diagnostic error’s high correlation with poor patient outcomes and its dubious status as the chief cause of medical malpractice claims.
This presentation will examine various psychological features associated with the persistence of diagnostic error, especially ones that involve 1) the intersection of diagnostic error with the discomfort of uncertainty, 2) the reluctance of physicians to admit uncertainty, 3) the cultivation of overconfidence as a compensatory mechanism for the unpleasantness of uncertainty, and 4) the resulting inertia as a (non)response to remediating system issues that invite or enable diagnostic error.
Additionally, we will discuss the role of overconfidence as a response to production pressures as well as the phenomenon of few if any feedback mechanisms built into care delivery systems that might reduce the frequency of errors, mistakes, oversights, misses, etc.
As a result of this presentation, participants will be able to:
Coverys is accredited by the Accreditation Council for Continuing Medical Education to provide continuing medical education for physicians.
Coverys is accredited as a provider of continuing nursing education by the American Nurses Credentialing Center’s Commission on Accreditation.
Participants must complete an online posttest to receive continuing education credits.
Coverys designates this enduring material for a maximum of 1.25 AMA PRA Category 1 CreditsTM. Physicians should only claim credit commensurate with the extent of their participation in the activity.
This nursing education activity offers 1.2 contact hours per session.
The estimated time of completion for this activity is 75 minutes. Credits will be available through January 27, 2019.
This conference will present an intermediate level of information. It is intended for participants who have at least one year of experience with this topic.This webinar is applicable for all healthcare professionals and other interested parties that work in healthcare facilities.
Questions: Contact us at 517.886.8241 or firstname.lastname@example.org.
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