Looking for additional webinars? Plan ahead and view the 2016 Webinar Schedule.
WEBINAR OR ON-DEMAND WEB LINK
Tuesday, November 15, 2016
1:00 p.m. - 2:30 p.m. (AZ/CO/WY)
Elder fraud will be the fastest growing crime in the next ten years. The reason is simple: baby boomers are aging and criminals consider them the new hunting ground. The abuser is most likely a family member or caregiver who has worked with senior citizens in a previous job. If an abuser is successful in depleting a victim’s account, your financial institution may become involved in litigation.
This webinar will cover the warning signs and provide practical hands-on training methods that have worked for other financial institutions. The focus will be on the types of transactions that allow abusers to gain financial control over senior citizens. This illuminating session will include examples and best practices. Learn how to protect accountholders using simple techniques to handle these difficult situations. This program can be used to train your staff how to identify, evaluate, and report the problem to management.
*How to work with Adult Protective Services
*Understand how easily the elderly can be compromised and why
*Techniques criminals use to identify victims
*What law enforcement needs to accept a senior citizen case
*Why women ages 80-90 are the most likely victims
*The one website to use for any type of elder fraud problem
*Security tips for elder fraud
*Incident report for elder fraud
*Web resources for elder abuse
*FinCEN Advisory FIN-2011-A003
*Employee training log
*Quiz you can administer to measure staff learning and a separate answer key
Attendance verification for CE credits provided upon request.
WHO SHOULD ATTEND?
This informative session is designed for frontline staff, member service representatives, risk management staff, security officers, senior management, and anyone working to combat elder fraud. Please note: The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone.
ABOUT THE PRESENTER – Barry Thompson, CRCM, Thompson Consulting Group, LLC
Barry Thompson is an international speaker, trainer, consultant, and writer. He is a security and compliance “guru” for a leading national training organization and regularly presents security conferences for trade groups. Barry is recognized worldwide, presenting in Brussels, Belgium to European bankers on internal fraud; at the United Nations on identity theft; and to Japanese bankers on bank security. Barry has worked in the financial services industry for over three decades, and has held the positions of security officer, compliance officer, treasurer, senior vice president, and executive vice president. He has handled over 900 security cases and has been involved with investigations and prosecutions at the federal, state, and local levels. Barry is the author of “101 Security Tips for the Beginning Security Officer.”
THREE REGISTRATION OPTIONS
1. LIVE WEBINAR
The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast. You will need the most current version of Adobe Reader available free at www.adobe.com.
2. ON-DEMAND WEB LINK
(Beginning January 1, 2016, CDs replaced with digital download*)
Can’t attend the live webinar? The archived webinar is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately two days prior to the webinar, you will receive an email with the archived webinar link. This webinar link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date. The archived webinar may ONLY be ordered for 6 months following the webinar. It will not be available after this time.
3. BOTH LIVE WEBINAR AND ON-DEMAND WEB LINK
** Includes options 1 and 2 above.
*All materials are subject to copyright and intended for your financial institution’s use only.
Tuesday, November 15, 2016 1:00 PM - 2:30 PMMountain Standard Time
At Your Desk!602-264-6701 ext 2238
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