*Please note that the agenda and panelists are subject to change. A final agenda will be distributed onsite. 

September 28, 2017

8:30 a.m. - 9:30 a.m. 
Workforce 2025: The Lifeblood of Health Care’s Success

The world population is expected to increase from 7.5 billion to 8.1 billion people in 2025. The disparity between the rich and the poor will continue to expand. Technological advancements, shifting demographics, evolving organizational structures and socialization all will impact in the way health care is viewed and delivered. Northwell Health is bracing for this future through Workforce 2025, an employee-based initiative that covers workforce readiness and planning, wellness and innovation.

Michael J. Dowling, President and CEO, Northwell Health

9:40 a.m. - 10:40 a.m.
The Evolving Role of the CHRO:  From Myths to Shifting Realities
CHROs play invaluable roles. They attract, retain and monitor talent, shape and build culture, develop and engage the workforce, and reinforce the healthcare employer’s brand. Most important, they accelerate clinical and business performance. For the HR execs who have joined the C-Suite, leadership, succession, diversity, mission, culture and team-building are more than trendy business concepts. They represent the CHRO’s identity, mission, and agenda. Join us for an all-CHRO panel on the challenges and priorities of healthcare’s top talent management executives.

Susan Salka
, Chief Executive Officer, President, and Director, AMN Healthcare Services, Inc., 

Victor Buzachero
, Chief Human Resources Officer, Scripps Health

Joseph Cabral, Chief Human Resources Officer, Partners HealthCare

Shaun E. Smith, Senior VP and CHRO, New York Presbyterian

10:50 p.m. - 11:50 p.m.
Enhancing the Experience of Candidates, Employees, Clinicians and Executives  
The experiences of patients and consumers matter, but so do the experiences of candidates, employees and other healthcare professionals.  Providers, payers and suppliers can enhance the recruitment experience of candidates and the onboarding experience of new hires.  And they can improve the experience of the workforce via education and training, workspace re-design, cultural re-engineering, incentives and rewards and tech-driven interventions with employees at high-risk of leaving.  

Merrill Goozner
, Editor Emeritus, Modern Healthcare

Vicki Cansler
, Senior Vice President & Chief Human Resources Officer, Piedmont Healthcare System

Hugh Brown, CEO, St. David’s Georgetown Hospital

Leah A. Carpenter, CEO, Memorial Hospital West

Cristina Garcia-Thomas, Chief Diversity & Inclusion Officer & President, Aurora Health Care Foundation

12:00 p.m. - 1:00 p.m.

1:10 p.m. - 2:10 p.m.  
The Evolving Contract between Healthcare Employers and the Workforce: Retaining and Managing Talent in the Network Age

Employment isn’t what it used to be. Workers once stayed with a single company for 30 to 40 years. These days, employees stay with an employer for less than five years, while Millennials are ready to move up and out after just two years. Healthcare employers seek strategies for managing talent in the networked age and realize that more than 73 percent of full-time workers are either shopping for new position or remain open to new opportunities. Listen as our panel of three healthcare HR leaders discusses the changing relationship between healthcare employers and the employees, managers, clinicians and executives they hope to recruit, develop and retain.

Kyle Salem
, Chief of Staff, CQuence

Jerry Ford, CEO, Marathon Health

​Katie Bata​, Vice President of Human Resources, Advocate Lutheran General Hospital and Advocate Illinois Masonic Medical Center

​Darryl Robinson​, Executive Vice President/Chief Human Resources Officer, Dignity Health

2:20 p.m. - 3:20 p.m.   
The Clash of the Titans: Millennials Meet Generation Z 

Generation Z has now entered the healthcare workforce and often maligned and misunderstood Millennials have moved into management.  But it may not be an easy peace. Generation Z and Millennials come to healthcare with unique perspectives and demands. Close to 80 percent of members of Generation Z and Millennials say their work experiences have met expectations, although few employers launched programs to develop these new generations. Join us as human resources experts discuss how a generational clash could quickly morph into creative collaboration.

Suja Mathew
, Chair of Medicine, Cook County Health and Hospitals System and Governor of the Illinois Chapter, Northern Region of the American College of Physicians

Todd Corley
, Chief Diversity & Inclusion Officer, OhioHealth

Jennifer Newton, Chief Nursing Officer, Neosho Memorial Regional Medical Center

Sheldon Arora, CEO, LiquidAgents Healthcare

3:20 p.m. - 3:40 p.m.

3:50 p.m. - 4:50 p.m.
Hear from three organizations that have been on the Best Places to Work in Healthcare list for multiple years. 

Aurora Aguilar
, Editor, Modern Healthcare 

Sutter Davis Hospital: The Value of People
Donald E. Hartman, Human Resources Director, Sutter Davis Hospital 

Creating an Environment Where Employees Feel Valued and Supported 
Carol Shelton, Human Resources Director, Lovelace Women's Hospital

A Work Environment Which Creates a Culture Environment of Quality Healthcare for our Community
Spencer Turner, President, Texas Health Resources Presbyterian Hospital of Flower Mound

5:00 p.m. - 5:50 p.m.
CLOSING KEYNOTE: Woman’s Hospital: Setting the Standard for Workplace Excellence: Building a Culture Around Employee Engagement

For more than four decades, Woman’s Hospital has set the standard for the healthcare of women and infants, and the nonprofit hospital continues to set the standard for workplace excellence. Woman’s Hospital is the only health care organization named as a Best Place to Work in Healthcare by Modern Healthcare magazine all ten years that the award has been given.  

In this keynote, Teri Fontenot, CEO of Woman’s Hospital will discuss how engaging, valuing and empowering employees influences the way the hospital functions, not only for employees, but also for patients and their families.

Teri Fontenot, President and Chief Executive Officer, Woman's Hospital