Event Support and Training

Event Support and Training

Cvent's knowledgeable client services team has helped customers launch over 100,000 events, register more than 5 million attendees, send over 175 million emails and process more than $1 billion in event registration fees. With the largest customer care team in the industry, over 98% of Cvent customers say customer support exceeds expectations.

  • Unlimited 24 hour customer support on weekdays via phone and email, plus day-time weekend support
  • Over 90% of calls to the Customer Care team are answered in less than 90 seconds
  • Unlimited, free online training
  • Daily, live webinar training sessions
  • Self-driven recorded tutorials
  • On-site, in-person training available
  • Highest ratio of service reps to clients in the industry
  • Dedicated Relationship Managers serve as your consultant
  • Online help and user guides
  • Complimentary pre-launch event consultation - our team will ensure that your event looks great
  • Option for full-service event creation and design team
  • eMarketing campaign management and consulting services
24 Hour Support

24x5 customer phone support