Event Support and Training
Cvent's knowledgeable client services team has helped customers launch over 100,000 events, register more than 5 million attendees, send over 175 million emails and process more than $1 billion in event registration fees. With the largest customer care team in the industry, over 98% of Cvent customers say customer support exceeds expectations.
- Toll free customer support is available 24x5 via phone or email
- Over 90% of calls to the Customer Care team are answered in less than 90 seconds
- Unlimited, free online training
- Daily, live webinar training sessions
- Self-driven recorded tutorials
- On-site, in-person training available
- Highest ratio of service reps to clients in the industry
- Dedicated Relationship Managers serve as your consultant
- Online help and user guides
- Complimentary pre-launch event consultation — our team will ensure that your event looks great
- Option for full-service event creation and design team
- eMarketing campaign management and consulting services
24x5 customer phone support
