Drury Inn & Suites Northlake - Charlotte, Nc

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6920 Northlake Mall Drive Charlotte, NC 28216

Ratings

AAA
3
Northstar
3

Awards

We are truly honored to be ranked the highest in the brand category for hotels in Forbes list of Best Customer Service 2024. Forbes partnered with HundredX, a data analytics company to survey 201,000 U.S. residents who provided 4.2 million ratings on more than 3,000 brands. Survey participants were asked to rate brands on people, speed, services, and resolution. The top 300 brands made it to Forbes' first-ever list of the Best Customer Service, with Drury Hotels coming in at 56.

Amenities

Room features and guest services

  • Calls (local)
  • Calls (toll-free)
  • Concierge services
  • Internet access
  • Laundry service
  • Luggage storage
  • Voicemail box

Facilities

  • Outside caterers allowed
  • Pet friendly
  • Wheelchair accessible

Business services

  • AV capabilities
  • Business center

Recreational activities

  • Health club
  • Indoor pool
  • Outdoor pool
  • Whirlpool

Venue accessibility

  • Bus
  • Taxi

Distance from airport

  • 13 mi. from venue

Parking

  • Complimentary parking

Drury Inn & Suites Northlake - Charlotte, Nc Meeting Space

Total meeting space4,764 sq. ft.
Meeting rooms6
Largest room2,232 sq. ft.
Second largest room1,116 sq. ft.
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Cancellation Policy

Group cancellation less than 30 days prior to arrival or failure to comply with attrition clause results in a cancellation fee being calculated as a percentage of lost revenue. Individual cancellation is 24 hours prior to arrival.

Facility Restrictions

Check-in time: 3:00 pm Check-out time: 11:00 am Pets Accepted - $35.00 cleaning fee/day Parking: Free (during stay) This is a smoke-free hotel.

Additional Information

Thank you for considering Drury Hotels to host your/your client next event! Guests will be able to enjoy our best-in-class amenities like our hot breakfast buffet, Wi-Fi and our evening reception featuring hot food and cold beverages that are always complimentary.

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