Riu Emerald Bay
Ratings
Awards
-HolidayCheck Recommended 2018 -Loved by Guests 2017 - hotels.com -Quality Assurance Awards 2016 -Travelife Gold Award -Tripadvisor-Certificate of Excellence 2013
Amenities
Room features and guest services
- Concierge services
- Internet access
- Laundry service
- Luggage storage
- View (garden)
- View (ocean or water)
Facilities
- All inclusive
- Onsite gift shop
- Onsite restaurant
- Onsite security
- Rental car service
- Space (private)
- Space (semi-private)
- Wheelchair accessible
Business services
- AV capabilities
- Business center
Recreational activities
- Outdoor pool
- Spa or salon
- Tennis courts
- Water sports
- Whirlpool
Venue accessibility
- Bus
- Taxi
Distance from airport
19.88 mi. from venue
Parking
- Complimentary parking
- Paid parking
Riu Emerald Bay Meeting Space
Guest Rooms
More
Cancellation Policy
Traditional Groups Cancelation Policies (+10 rooms) -Within 91 days or more prior group's arrival, without penalty. -Between 90 and 61 days prior group's arrival, initial deposit will not be refundable. -Between 60 and 46 days prior group's arrival, group will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, group will have 2 night penalty per room. -Cancellations 30 days or less prior group's arrival, will apply no refund policy. ** All reductions and cancellations must be requested in writing prior to the cut off dates outlined. Verbal reductions and cancellations shall not be binding ** Traditional Groups Reduction Policies: -Within 61 days or more prior group's arrival , without penalty. -Between 60 and 46 days prior group's arrival, reductions of 25% of the total room block without penalty; 75% of the remaining cancelled rooms will have 1 night penalty per room. -Between 45 and 31 days prior group's arrival, reductions of 15% of the total room block without penalty; 85% of the remaining cancelled rooms will have 2 nights penalty per room. -Reductions 30 days or less prior group's arrival, will apply no refund policy
Facility Restrictions
-All hotel guests are required to wear an "All Inclusive" wristband for identification purposes. -In accordance with Mexican law smoking is not permitted inside the hotel: guests may only smoke outdoors.
Additional Information
-NO time share! 100% supporters of Travel Agents! -Hotel extension inaugurated in September 2019 -Spacious complex bordering Playa Las Brujas beach -All Inclusive 24 hours -A wide ranging entertainment programme for adults and children offered by RIU's entertainment team -5 swimming pools and children's pool with slides -"Splash Water World" with different water slides -Free WiFi throughout hotel