Cvent Web Surveys offers a complete Voice of the Customer solution
allowing organisations to keep a pulse on customer satisfaction and loyalty.
By streamlining the process of collecting immediate feedback, organisations can stay apprised of its customers' satisfaction and identify their needs, wants and concerns.
Smart organisations of all sizes realise the need to conduct customer satisfaction surveys. Proven time and again, the cost of keeping a client is significantly less than acquiring a new one. Customer satisfaction matters. With new changes in your organisation’s products or services your company should be conducting client or customer satisfaction surveys consistently.
User-friendly technology allows users to create customer feedback surveys in five easy steps. Cvent’s Voice of the Customer solution empowers organisations to analyse, share and leverage feedback in real-time. In addition to powerful survey features, organisations have a dedicated account manager to ensure all features are utilised.
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