- Blow them Away with Discrepant Events
- Five Stages of Minimum Wage Grief
- Ideas in Training
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4th Free Webinar in Series
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Quick Bites - Developing Your People in 5 Minute Focal Points
Wednesday, October 14
1:00 pm EST
![]() Christin Myers, COO, Creative Restaurant Solutions, will present this webinar. Register today at: http://chart.org/events/webinars
Jim Knight, PeopleForward, will present our final webinar of the year on December 9.
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We're excited to announce that Jim Sullivan will be one of our keynote speakers at #CHARTSeattle - February 20 - 23. Register today.
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Regional Training Forums
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Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs).
October 8: Chicago, IL
November 5: Phoenix, AZ
November 5: Atlanta, GA
View our online calendar for the latest news. #CHARTrtf
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We interrupt your regular programming with insightful and sometimes amusing posts from your peers. Read and enjoy these recent posts to the member blogs on CHART's Home Page!
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CHART Talks: "Brief Blasts of Brilliance" #22 - Blow them Away with Discrepant Events
by Becky Rice, Training and Development Manager, White Castle
As a former science teacher, I am a believer in incorporating discrepant events to engage and motivate people during training presentations. During my CHART Talks session in New Orleans, I shared how you can incorporate these out-of-the-box experiments to illustrate key training messages that attendees will remember. Watch my video.
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CHART Talks: "Brief Blasts of Brilliance" #21 - Five Stages of Minimum Wage Grief
by Patrick Yearout, Director of Recruiting and Training, Ivars Restaurants
During my CHART Talks in New Orleans, I took some creative liberties and related the new minimum wage law for the State of Washington to the five stages of grief: Denial, Anger, Bargaining, Depression,and Acceptance. Watch the video as I illustrate how we adapted to this new law and shared some lessons learned.
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Ideas in Training
by TJ Schier, President, Incentivize Solutions & SMART Restaurant Groups
This past summer, I sat down with Cordell Riley, President of Tortel Training, to discuss some ideas in training. Watch this webinar and learn:
- Importance of aligning training with business goals
- How to create training solutions for operational issues
- How to quantify training results and provide ROI
- Using incentive programs to reinforce training
- The role of flashcards and flash animation
- Impact of technology, specifically use of QR codes
- Focus on on-demand training
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