February 3, 2015

 In This Issue

  • Build a Framework for Social Learning
  • Restaurants and Adapting Technology: Staying Within Your Orbit

Webinar Series Kick-Off

Our 2015 Webinar Series kicks off on Wednesday, February 11 at 1pm EST with TJ Schier, President, SMART Restaurant Group & Which Wich Franchisee.  His topic is Hire, Train, Reward, Retain!
More details at:

 is just around the corner! View latest updates online.


Regional Training Forums

Learn and share with your local hospitality peers at one of our Regional Training Forums (RTFs).  View our online calendar for latest news. If you are in Colorado Springs area, a RTF is scheduled for March 17.

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers.  Read and enjoy these recent posts to the member blogs on CHART's Home Page!

CHART Talks: "Brief Blasts of Brilliance" #16 - Build a Framework for Social Learning
by Mark Boccia, Global Operations Training, Marriott

None of us want to become obsolete.  In Atlanta, I challenged everyone to find one training program to focus on. Find a new route and put emphasis on collaborative learning.  Your training must evolve.  Break away from tradition and integrate social and informal learning into your training.   Watch my 10 minute video and remember with creating training material, Social first, Content Second. 

michael white

CHART Talks: "Brief Blasts of Brilliance" #15 - Restaurants and Adapting Technology: Staying Within Your Orbit
Michael White, Catalyst, PeopleForward and former Manager, National Restaurant Association

In Atlanta, I shared statistics on the growing number of technology options and the consumers who are more accepting of using technology. In fact, other industries, such as gas stations and banks are automated so it's time for restaurants to embrace this trend. It's important though to note to implement technology as a tool and not simply replace service.  View my 9 minute video now to learn how you can positively impact your bottom line using technology.

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