CHART logo in png (2)  Training Flash 

An E-Newsletter Featuring Training Ideas That Work

April 7, 2014

In This Issue

  • Closing the Leadership Skills Gap
  • If You Do Not Have a Christine San Juan in Your Life - Get One!


Conference #88

Register Today and join our electric, highly connected gathering in Atlanta and develop your vision and ability to implement as a
• Learning Strategist
• Business Partner
• Culture Cultivator

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Members in the News

A blog post on our home page from last October is getting even more visibility. Patrick Yearout wrote, "Why Hospitality Trainers Are More Important Than Ever".  It's now featured by QSR magazine

Congratulations to Calvin Banks who was chosen as one of the 40 Under 40 Rising Stars in the Restaurant Industry by FSR Magazine. Read more.


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Welcome to another issue of CHART's Training Flash e-blast, where you’ll find quick inspiration from the brightest in hospitality training. Read and enjoy these recent posts to the member blogs on CHART's Home Page!

CHART Talks: "Brief Blasts of Brilliance" #7 - Closing the Leadership Skills Gap
by John Poulos

At the Miami Conference, I shared (in less than 9 minutes), the important role that the General Manager plays in the success of your organizations. It's critical thus that he/she is given the proper tools and that training is addressed. In our research, we identified specific under-developed competencies which are key in ensuring that the General Manager has the skills needed to be a successful leader. Take a few minutes and watch my video

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If You Do Not Have a Christine San Juan in Your Life - Get One!
by Patrick Yearout

At our recent T3 Conference in Colorado Springs, I became the first CHART member to complete all twelve of our training competency workshops. I was very happy and proud of achieving this professional objective, and I was also very appreciative of the immense amount of time, care, and effort that went into developing the program and creating the incredible content delivered in those sessions.

But I have to tell you, the only reason that I was the first person to make it through every one of the workshops was because of something that happened four years earlier at the CHART conference in New Orleans. Read more.

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