May 20, 2015

 In This Issue

  • Developing the Right Strategy to Attract Millennial Talent
  • 7 Interview Strategies to Help Discover Top Candidates


Additional details about our 90th Hospitality Training Conference are now posted online.  Early registration discount ends June 18.  Join your peers this July in New Orleans.

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3rd Free Webinar in Series 

Not Your Father's Leadership
Wednesday, June 10 
1:00 pm EST

Learn at your desk as John Isbell shares helpful tips on keeping your employees engaged and improving your leadership qualities.
 More details and registration information at:

Future free webinars are planned for:
August 12
October 14
December 9

Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs).
May 21: Washington DC
June 24: Minneapolis, MN
June 27: Detroit, MI
September 18: Orlando, FL

View our online calendar for the latest news. #CHARTrtf

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers.  Read and enjoy these recent posts to the member blogs on CHART's Home Page!

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Developing the Right Strategy to Attract Millennial Talent
by Doreen Van Gorp, People Services Manager, First Hospitality Group                                   

Millennials are much more productive than they are given credit for. They are highly engaged in any meaningful work that aligns with their passions, and are socially conscious and loyal to organizations that value a culture of caring. Being the first generation to grow up with computers in their homes, millennials are technologically proficient and inherently effective networkers and communicators of your brand, making them natural recruiters of top talent.

I became interested in learning more about millennials when my children, now 23 and 21, started working. Knowing the characteristics of this generation, I often pondered, “How do we attract them to work for us and continue to keep them engaged in the hospitality workforce?”  Read More.                              

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7 Interview Strategies to Help Discover Top Talent
by Patrick Yearout, Director of Recruiting and Training, Ivar's Restaurants                                  

I have participated in many interviews during my 20-plus years in the world of hospitality, and it’s not always easy to determine if someone is going to be a great addition to your team. Based on my experiences, however, I do know that using the seven interviewing strategies below will help you find the best possible employees to represent your brand.

Be prepared. Read through the candidate résumés and have questions developed prior to the start of the interview. 
Be quiet. Candidates should do the bulk of the talking, so interviewers should use open-ended statements (“Please tell me about your previous position,” “Tell me about the kind of company for which you would like to work”), allow the interviewees plenty of time to answer, and actively listen to the responses. Read More

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"Why I CHART" Video
by Tren Reed, Regional Training Manager, Ovation Brands
In less than 20 seconds, Tren shares "Why I CHART."  View Now.  

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