July 7, 2015

 In This Issue

  • CHART to Honor Patrick Doyle 
  • An Incredible Year In and Year Out for CHART
  • #WhyICHART

Online Auction Open

New this Year: You do not have to be at #CHARTNOLA to bid on auction items to support our student scholarships. View items online now.

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There is still time to join your hospitality peers in New Orleans. Register today.

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August 12 Webinar to Share Survey Results 

Learn at your desk on Wednesday, August 12 as CHART, along with partner, TDn2K, presents the hot-off-the-press 2015 Trends in Hospitality Training & Development study findings. Register at:

Future free webinars are planned for:
October 14
December 9

Regional Training Forums

Learn and share locally with your hospitality peers at one of our Regional Training Forums (RTFs).
August 6: Atlanta, GA
September 11: Orlando, FL
September TBD: S. CA
September 15: Dallas, TX
September 23: New York City, NY
September 24: Minneapolis, MN
September 30: Houston, TX
October TBD: N. CA
November 5: Phoenix, AZ
November 5: Atlanta, GA

View our online calendar for the latest news. #CHARTrtf

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We interrupt your regular programming with insightful and sometimes amusing posts from your peers.  Read and enjoy these recent posts to the member blogs on CHART's Home Page!

CHART to Honor Patrick Doyle, President and CEO of Domino's, with 2015 Commitment to People Award 

The Council of Hotel and Restaurant Trainers is proud to announce that Patrick Doyle, President and CEO, Domino’s Pizza, is the recipient of their 2015 Commitment to People Award. Doyle will be honored at the Commitment to People Awards Gala on Monday evening, July 20, 2015, during CHART’s 90th semi-annual Hospitality Training Conference to be held at The Ritz-Carlton in New Orleans, LA.     

“Created in 1993, this prestigious award is given annually to a CHART member’s CEO/president in the hospitality industry who demonstrates outstanding commitment to the development of his or her associates,” explained Patrick Yearout, Director of Recruiting and Training at Ivar's Restaurants and CHART president. Yearout added, “The nomination form for Patrick Doyle was filled with testimonials from employees who commended his strong leadership skills and the emphasis he places on people development.”   Read More.                              

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An Incredible Year In and Year Out for CHART
by Patrick Yearout, Director of Recruiting and Training, Ivar's Restaurants                              

It seems like mere moments ago that Calvin Banks departed the stage at the end of the awards banquet at CHART’s 88th Hospitality Training Conference in Atlanta last July, ending his term as President of the organization and handing the reins over to me. But it’s been almost a year since that event took place, and what a year it’s been!  Since that time we have launched a popular new educational webinar series, created a new CHART position to oversee the trainer competency program and our educational platform, developed new vision and mission statements to better reflect the evolution of CHART’s position in the hospitality industry, and grew our ranks to just under 500 members (and we’re still hoping to hit that total by the end of the month). Other highlights included CHART representatives contributing to 10 different educational sessions at the National Restaurant Show in Chicago this past May, which was up significantly from the previous few years, and conducting our third annual Hospitality Training Trends survey with TDn2K to benchmark training and development practices in our industry.

CHART also broke some records during our 2014-2015 year, especially when it came to member engagement and involvement. During the past twelve months:. 
 Read More

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#WhyICHART: Members Stories of Transformation
by Mike Nalley, Director of Education, Training and Guest Feedback, Best Western, International

Like many organizations, Best Western International often finds trainers from among their operational staff. While these individuals are experts in their fields, they might not have the presentation and facilitation skills required for training rolls. Mike Nalley, Ph.D., CHA, CHE, CHT, director of education, training, and guest feedback for Best Western, explains: “CHART helps make a smooth transition from an operational mindset to a training mindset. It introduces training culture and provides an overview of training from a hospitality perspective.”  Read More.  

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