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Training Flash

An E-Newsletter Featuring Training Ideas That Work

January 8, 2014

In This Issue

  • Can't We All Just Get Along? Reasons Why HR, Marketing & Ops Should Work as One
  • The People Who Matter Most
  • PRESIDENTalks: Stopping the Talent Door from Revolving


    T3 Conference

    Achieve your new year's resolutions and become a 
    better trainerfaster instructional designerstronger manager and greater executive.

     and join your peers March 1-4, 2014, at The Broadmoor in Colorado Springs to recharge and refuel your professional batteries!  .

    Dates to Remember


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    Welcome to another issue of CHART's Training Flash e-blast, where you’ll find quick inspiration from the brightest in hospitality training. Read and enjoy these recent posts to the member blogs on CHART's Home Page!                                                                

    melissa p 
    CHART Talks: Brief Bursts of Brilliance Can't We All Just Get Along? Reasons Why HR, Marketing & Ops Should Work as One
    by Melissa Papaleo

    Take 7 minutes and learn the importance of working together. In this video, I'll share stories of how two restaurants were much more successful when their departments cooperated and worked as a team.  View Video   

    Yearout Square 200
    The People Who Matter Most
    by Patrick Yearout, FHP, CHT
    There are a lot of reasons why I’m excited to attend the 87th CHART conference in March.

    First of all, there’s the incredible setting: The Broadmoor Resort in Colorado Springs. The CHART board had the opportunity to visit the property in October, and we all fell in love with this truly spectacular place. Seriously, go to the website ( and prepare to be amazed by the photos. And did you see the conference rate we’re getting? $139 per night! It will be very difficult to beat this level of luxury at such an incredible price.

    And, of course, the conference content will be of the highest caliber. The bulk of the sessions will consist of CHART’s twelve training competencies (developed by hospitality trainers for hospitality trainers) that will cover the four different roles of our profession: trainer/facilitator, instructional designer, manager, and executive. I’m especially excited because I will be taking my 12th competency in Colorado Springs to complete the entire set.  Read More                                

    PRESIDENTalks: Stopping the Talent Door from Revolving
    by Calvin Banks
    I recently read an article on by Mike Myatt titled 10 Reasons Your Top Talent Will Leave You. Mike points out the 10 reasons why talent leave the organization as well as shares his insights on how to stop the “talent door from revolving”.  Below you will find the 10 reasons.  Read More

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