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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Hospitality Training Magazine
Issue 5 is now online, featuring these articles:
How Business Resources Groups Ensure You Have the Best Talent, Service and Inclusive Culture
One of the most powerful things you can do to help drive a diverse and inclusive culture in your workforce is to make sure employees feel like their voices are heard and understood. One of the most effective ways to get a true sense of what your employees are thinking, is to create intentional spaces and opportunities to share through Business Resource Groups. Read more
The Landscape Changed. Now We Need to Change With It.
The Top Ten Ways to be Innovative
As communities across the nation open back up, everyone is eager for things to “return to normal.” But let’s face it, it’s a new normal. With change comes opportunities, and opportunities foster innovation. If you want to be at the top of your game in the new world, here are the top 10 ways to be innovative. Read more 
On-The-Job Training During a Pandemic
Hotel and restaurant companies rely on on-the-job training for many reasons, including convenience, immediate guidance and feedback, and faster gains in competence and confidence compared to other training methods. But in the hospitality industry during and after COVID-19, how will things change when it comes to on-the-job training? 
Here are five factors managers should keep in mind as they reopen their businesses and restart their OJT. Read more 
MIT Training: Streamlined but Not Forgotten
Q&A with CHART Member Sarah Roha
Sarah Roha shares how Twin Peaks Restaurants are making changes to their Manager in Training (MIT) program, and the innovations they have made to come out stronger and more united than before. Read more
Get ready to learn from your desk with CHART's FREE hospitality webinars. Learn best practices, solutions and innovations, all without leaving your office.

Building Customer Confidence During COVID-19
Sara Bray, Director, Workforce Development, National Restaurant Association
Wednesday, October 14
1:00 PM EST

Supporting Your Employees as You Navigate Change
Orvil Ownby - Network & Infrastructure Manager, Copper Cellar
Bart Fricks - COO, Copper Cellar
Lana Dalton - Marketing Specialist, Wisetail
Wednesday, October 28
1:00 PM EST
Industry Opportunities
How Businesses Can Become Actively Anti-Racist
To dismantle racism, a person or organization must actively be anti-racist. Dr. Kerry Mitchell Brown, a racial and equity consultant, joins Gerry Fernandez, president of the Multicultural Foodservice & Hospitality Alliance, and host of the latest episode of A Seat at the able podcast to discuss how businesses can adopt anti-racist practices. Tune in for the episode and hear how colorblindness is harmful and why open conversations about race are key to dismantling it.
Listen to A Seat at the Table in Apple Podcasts, Google Podcasts, Spotify, or wherever you get your podcasts.
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the continued pandemic, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on for the most up-to-date information.
October 15: Minneapolis, MN
October 22: The Carolinas
October 22: Chicago, IL
October 23: Orlando, FL
November 4: Atlanta, GA
November 12: Boston, MA
November 19: Chicago, IL
View more information on our RTF schedule online.
Virtual Roundtables
Virtual Roundtables are open to CHART Members only. They are general discussion groups for members to share best practices, concerns, issues, and help each other find solutions. 
Please visit the Virtual Roundtable schedule on for the most up-to-date information, and to register.
October 20: [AFFINITY GROUP] Instructional Design
October 27: [AFFINITY GROUP] Women in Hospitality
See the full schedule here.
Job Board
The Job Board is one of the most popular pages at Visit now to check out the latest job posts:
Training Coordinator - Food & Beverage, Hershey Entertainment & Resorts
Instructional Design Specialist, Sheetz Inc
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