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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blog
Building an LMS for the Future of Work
Sarah Greesonbach
Writer, Wisetail
Like many frontline customer-focused businesses, Krispy Kreme had to throw out all the rules when it came to COVID-19. Employees were working fewer hours and working less and less onsite—and yet Senior Instructional Designer Tim Gwynn and Training Specialist Toni Lamb still had critical training content to deliver. Read more.
The 15-minute Strategic Appointment System for CHART
Neen James, CSP
Speaker, Leadership Coach, Author, Aussie,
Being intentional with your attention is about the choices you make and the actions you take. You only have time to do what matters, so prioritize your priorities, beginning with a 15-minute daily strategic appointment with yourself! Read more.
Hospitality Training Magazine
The Landscape Changed. Now We Need to Change With It.
The Top Ten Ways to be Innovative
As communities across the nation open back up, everyone is eager for things to “return to normal.” But let’s face it, it’s a new normal. With change comes opportunities, and opportunities foster innovation. If you want to be at the top of your game in the new world, here are the top 10 ways to be innovative. Read more.
Virtual Service Event
CHART's Cooking & Cocktails for a Cause Virtual Community Service Event supports Childhelp, a nationwide charity that has helped abused, neglected, and at-risk children across the nation for more than 60 years.
CHART members have posted videos of their mad (or sad) skills in the kitchen for your donation! Our goal is to raise $5,000 for Childhelp by November 30, and we need your help! Go to to see participant videos and donate today!
Partner Opportunities
The National HR in Hospitality Conference is taking place on April 26-28, 2021. Keynote speakers have been announced: Gerry Fernandez, president and founder of Multicultural Foodservice and Hospitality Alliance, and Kevin Jacobs ’94, executive vice president and chief financial officer of Hilton Worldwide.
When registration opens, CHART members will get a special discount: $100 off with promo code CHART001!
Wednesday, November 11
2:00 PM EST
Little Caesars Delivers Fast and Fresh “Digital! Digital!” Employee Training During the Pandemic
David Boddington, National Director of Training and Development at Little Caesar Enterprise, Inc.
Jeff Carr, CEO at Inkling
Also browse our library of Webinars on Demand.
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the continued pandemic, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on for the most up to date information.
November 12: Boston, MA
November 19: Chicago, IL
December 2: Atlanta, GA
View more information on our RTF schedule online.
Virtual Roundtables
Virtual Roundtables are open to CHART Members only. They are general discussion groups for members to share best practices, concerns, issues, and help each other find solutions. 
Please visit the Virtual Roundtable schedule on for the most up-to-date information, and to register.
TODAY, November 10: [AFFINITY GROUP] New to Training Roundtable
December 1: [ROUNDTABLE] Mental Wellness Check-In
See the full schedule here.
Job Board
The Job Board is one of the most popular pages at Visit now to check out the latest job posts:
Senior Learning Architect, Buffalo Wild Wings
Talent for Hire is a new page on, featuring talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location and availability.
CHART Members can list themselves on this board to let potential employers know they are available for full or part-time positions or contract work. 
View Talent for Hire
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