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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blogs
Tackling Frontline Turnover: 5 Tips to Keep Your Team in the Game
Scott McAninley
VP of Brand Success
| World Manager
As restaurants and retail businesses across the nation and the world rush to re-open their stores, re-engage their customers, and re-invigorate their balance sheets, there is another challenge: the race to hire frontline talent. Most in the industry are all too familiar with the talent war, but recruiting isn't the only battle. Retaining top talent is crucial! Here are 5 tips to keep your team in the game.
Read more. 
Pride in the Workplace
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting, and Training | Ivar's & Kidd Valley Restaurants
June is Pride Month within the LGBTQ community. Even though many 2021 Pride events continue to be impacted by the Covid-19 pandemic, hospitality managers can still support their LGBTQ employees in the workplace with these 5 suggestions.
Read more
Hospitality Training Magazine
Turn Pain into Empowerment by Reframing Your Story
Giving your team the tools to reframe their experiences and develop positive stories about their own strength, determination, and perseverance can help them feel empowered and connected, with a renewed sense of purpose and determination. Here is an exercise that can go a long way to help your employees recover from, and even grow, in the wake of the Covid-19 pandemic, along with 5 tips for guiding your team through the process effectively.
Read more.
LIVE Learning Series
Hospitality Training LIVE Series 2 Mini Con Keynote and Breakouts
June 22, 2021
Details and Registration
Upcoming Free CHART Webinars
June 30, 2021 | 2:00 PM EST
Going Mobile: A Strategic Plan for Driving Adoption
Jason Lechner, Director of Training and Development, Pizza Ranch
Mike Andrews, Account Manager, Discoverlink
July 21, 2021 | 2:00 PM EST
(Topic TBA)
Jeff Carr, Inkling
Natalie Trzcinski, Jack in the Box
August 4, 2021 | 2:00 PM EST 
Presentation Skills 
Braxton Luzier, Blaze Pizza 
August 5, 2021 | 3:00 PM EST
How Has Training Changed? Effective Ways to Engage Your Team in Person and Online
(NRA Show To Go + CHART)
Jerry Legg, Director, Field Training, Inspire Brands
Rachel Richal, Director, Learning and Team Member Activation, Buffalo Wild Wings
August 25, 2021 | 2:00 PM EST
Food Safety 
National Restaurant Association
September 8, 2021 | 2:00 PM EST 
(Topic TBA)
Matthew Brown, Schoox
Also check out CHART's library of Webinars On Demand.
Partner Opportunities
Upcoming and On-demand Webinars from NRA Show
The National Restaurant Association Show delivers content, connections,  and products to tackle your foodservice business challenges head-on. 
You can now view the recent webinar with #CHARTtrainer Patrick Yearout, 10 Steps to Boost Off-Premises Sales, on-demand.
Register for upcoming NRA Show To Go webinars and view previously recorded sessions here
Webinars are free, but you must register to attend or view on-demand. 
Industry Opportunities
Women of the Vine & Spirits (WOTVS) has several current opportunities:
Job Board
Check out the Job Board at for the latest hospitality training job posts:
Manager, Learning & Development, Live Nation Entertainment
Training Coordinator, The Kitchen Restaurant Group
Talent for Hire on features talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location, and availability.
CHART Members can list themselves on this board to let potential employers know they are available for full- or part-time positions or contract work. 
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome!
RTFs are currently being held virtually. Please visit the RTF schedule on for the most up-to-date information.
July 15: Chicago, IL in-person event at Carnivale
July 15: Minneapolis, MN
See the full schedule here.
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