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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blog
Lay the Groundwork for Success in 2021 with Certified Training
Sarah Greesonbach
Writer, Wisetail
With so much about the hospitality and tourism industry in flux, it’s critical your organization shows it’s willing to go above and beyond to ensure the safety of your customers and employees alike. Certified training provides a flexible and cost-effective way to build that confidence, prove your commitment, and make a safe space for travel and hospitality in 2021. Read more
[Webinar] Building a Culture of Accountability & Self-Leadership
Gretta Brooks
CEO, SalesBoost
Now more than ever, we need our team members to be engaged and to take ownership. Gretta Brooks, CEO at SalesBoost will show you how to create a culture of accountability in your organization.
During this webinar, recorded from the July 28 CHART California virtual Regional Training Forum, Gretta discusses the top 5 ways that you and your organization can provide solid, consistent leadership that demonstrates and rewards accountable behaviors. View webinar.
Announcing! Live Learning Series
Join us for a live learning series by hospitality trainers for hospitality trainers!
The Hospitality Training LIVE series will have three sessions, each held on Wednesday (September 16, 23, & 30) from 1:00 - 3:30 PM EST. Each session will feature one keynote presentation, followed by either breakout sessions or Live Ask My Peers.
You can choose to attend one or two sessions, a la carte, or sign up for the full series to receive a special rate.
Details & Registration
Wednesday, August 12
1:00 PM EST
The Impact of AI on Learning & Development
Dan Tsetsekas, Senior Account Executive, Docebo
Presented by: Gilmore Global & Docebo
Wednesday, August 26
2:00 PM EST
Recharge Your Resume
Jennifer Belk White, SPHR, SHRM-SCP, VP of HR, Premier Parking
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the evolving COVID-19 situation, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on for the most up to date information.
August 20: Raleigh-Durham, NC
August 26: Atlanta, GA
September 2: Boston, MA
October 15: Minneapolis, MN
October 22: Chicago, IL
October 22: Raleigh-Durham, NC
November 4: Boston, MA
November 4: Atlanta, GA
View more information on our RTF schedule online.
Job Board
The Job Board is one of the most popular pages at Visit now to check out the latest job posts:
Instructional Designer, Urban Plates
Regional Learning and Development Advisor, Greystar Management Services, LP
Training and Instructional Design Manager, Zankou Chicken
Inside Sales Representative, DiscoverLink
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