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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Click here to learn about the Membership Access Program.
New Members are encouraged to join the CHART New Member Webinar May 6th.
How Working Remotely Can Work for You
Access this free 30-minute Adaptive Learning course to see how effective this platform can be, while gaining practical tips along the way.
Nick J. Howe
Chief Learning Officer, Area9 Lyceum
When working remotely, a computer screen can feel more like a barrier than a portal into a meaningful connection. But it doesn’t have to be that way. An advanced, computer-based adaptive learning platform can help you and your team leverage technology to foster support and collaboration. Our free adaptive learning course will show you how effective this format can be, as well as provide practical tips from professionals who have made working from home their norm for many years. Read more and access course
Dear Performance Review: You Need Improvement
Serah Morrissey, SPHR
Senior Director of Human Resources, InterContinental Hotel MSP
The one-size-fits-all annual performance review has been a staple of most human resources departments for decades, but it receives low marks in keeping up with modern business demands and productive corporate culture. Here are some things to consider as you evaluate your organization's evaluations. Read more 
From the CHART Archives: Leadership Lessons From the Eye of the Storm
Kathleen Wood
Founder & CEO, Kathleen Wood Partners & Suzy's Swirl
We all know that crises can bring out both the best and worst in humanity. As leaders, our responsibility is to lead people with confidence, courage, and consistency. The leadership lessons that helped me manage through Hurricane Katrina as President and COO of Raising Cane's Chicken Fingers are still relevant today. The following are what I call the “High Cs of Crisis Leadership..." Read more. View webinar
​CHART's COVID-19 Resource Page
A regularly updated compilation of links to training, grants, programs, and information relevant to the hospitality industry. Click here.
Women of the Vine & Spirits
Until June 15, 2020, Women of the Vine & Spirits will be providing complimentary access to its community to those impacted by COVID-19. See the press release here
July 25-28, 2020
Hospitality Training Conference
Westin Michigan Avenue
Chicago, IL
Program Information
*Although we hope that the situation improves dramatically over the coming  months, allowing us to move ahead with our conference in July, we are  watching as events unfold and will postpone the event if necessary. In the meantime, we are creating new opportunities for members to connect virtually and educational opportunities we can offer to you via remote access.  
Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the evolving COVID-19 situation, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on for the most up to date information.
May 14: Chicago, IL
July 16: Minneapolis, MN
October 15: Minneapolis, MN
October 22: Chicago, IL
November 4: Boston, MA
View more information on our RTF schedule online.
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