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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blogs
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Beware the Scope Creep! (and prevent it in 5 impactful steps)
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting, and Training | Ivar's & Kidd Valley Restaurants
Avoiding the dreaded scope creep can be quite hard for any project manager. A project that is not well-defined or controlled can lead to implementation delays, cost overruns, and an inferior end product. You can build an immunity to this wily trickster and help your department and your company be more successful in the long run through these 5 tips to prevent scope creep.
Read more
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[Video Interview with Jim Sullivan] Multiunit Leadership in the Post-pandemic Era
Cindy Poulos
VP of Marketing
| DiscoverLink
In advance of his upcoming webinar on the same topic, Jim Sullivan talks about the most critical changes multiunit leaders need to be ready for during the next five years. View the 10-minute video interview conducted by Cindy Poulos, VP of Marketing for DiscoverLink.
Read more and watch video interview
Hospitality Training Magazine
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Hospitality Needs Trainers More Than Ever—And Trainers Need Their Fundamentals
Great trainers are needed more than ever by the hospitality world, not only so our staff members can continue to provide the best possible service, but also so our guests and employees remain safe and healthy during the pandemic. Those trainers who succeed in this environment will be the ones who – when faced with all this “new” – stick with the “old.” Yes, the tried-and-true fundamentals are still required, even when confronted with a quickly changing world.
Read more.
Upcoming Free CHART Webinars
May 12, 2021 | 2:00 PM EST
Multiunit Leadership: The 5 Essential Practices of Above-Store Leaders
Jim Sullivan, CEO, Sullivision.com
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June 2, 2021 | 2:00 PM EST
Forgotten Fundamentals
Patrick Yearout, Director of Innovation, Recruiting, and Training, Ivar's & Kidd Valley Restaurants 
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June 30, 2021 | 2:00 PM EST
Going Mobile: A Strategic Plan for Driving Adoption
Jason Lechner, Director of Training and Development, Pizza Ranch
Mike Andrews, Account Manager, Discoverlink
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August 5, 2021 | 3:00 PM EST
How Has Training Changed? Effective Ways to Engage Your Team in Person and Online
(NRA Show To Go + CHART)
Kevin Knutson, Vice President, Training, Sonic Drive-in
Rachel Richal, Director, Learning and Team Member Activation, Buffalo Wild Wings
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Also check out CHART's library of Webinars On Demand.
Job Board
Check out the Job Board at chart.org for the latest hospitality training job posts:
Instructional Designer, Bloomin' Brands, Inc.
District Trainer, Blake's Lotaburger
VP of People & Culture, Free Birds World Burrito
Training and Communication Associate, Blackberry Farm
Talent for Hire on chart.org features talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location, and availability.
CHART Members can list themselves on this board to let potential employers know they are available for full- or part-time positions or contract work. 
Industry Opportunities
Restaurant Revitalization Fund Accepting Applications
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Applications are now open for the Restaurant Revitalization Fund (RRF), which provides funding to help restaurants and other eligible businesses keep their doors open. This program was established under the American Rescue Plan Act.
Click here for details and application instructions.
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome!
RTFs are currently being held virtually. Please visit the RTF schedule on chart.org for the most up-to-date information.
July 15: Minneapolis, MN
July 15: Chicago, IL
See the full schedule here.
LIVE Learning Series
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Hospitality Training LIVE Series 2 begins June 7, 2021.
Details and Registration
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