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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Member Blogs
10 Steps to Boost Your Off-premises Sales
Patrick Yearout, FMP, CHT
Director of Innovation, Recruiting, and Training | Ivar's & Kidd Valley Restaurants
For many restaurants, off-premises sales were only a minor part of their business prior to the coronavirus pandemic, but even though dining rooms are opening back up, many customers are still continuing to utilize takeout and delivery options, making off-premises sales a critical part of restaurants' business strategies going forward. Here are 10 steps to develop or refine your off-premises sales system. 
Read more on the CHART Member Blog.
View PDF of 10 Steps to Boost Your Off-premises Sales.
Hospitality Training Magazine
The New Face of Agility
Interview with Heather Murray,
Training & Implementation Manager at Sheetz
A growth mindset through the struggle of the pandemic helped this hospitality trainer stay agile and mentally strong. 
Read more.
A triumphant return to an in-person conference!
CHART 100 Hospitality Training Conference
It's time to get back to CHART!
We're delighted to announce that registration is now open for CHART 100 Hospitality Training Conference!
Early registration ends August 5, so check out the timely content and register.
CHART 100 Hospitality Training Conference
Grand Hyatt, Buckhead
Atlanta, GA
September 18-21, 2021
It is finally time to gather for some learning, sharing, growing, and caring!
Details and Registration
Upcoming Free CHART Webinars
July 21, 2021 | 2:00 PM EST
Jack in the Box Delivers a Learning Feast with Digital, On-brand Employee Training
Jeff Carr, Inkling
Natalie Trzcinski, Jack in the Box
August 4, 2021 | 2:00 PM EST 
Presentation Skills 
Braxton Luzier, Blaze Pizza 
August 5, 2021 | 3:00 PM EST
How Has Training Changed? Effective Ways to Engage Your Team in Person and Online
(NRA Show To Go + CHART)
Jerry Legg, Director, Field Training, Inspire Brands
Rachel Richal, Director, Learning and Team Member Activation, Buffalo Wild Wings
August 25, 2021 | 2:00 PM EST
Food Safety 
National Restaurant Association
September 8, 2021 | 2:00 PM EST 
(Topic TBA)
Matthew Brown, Schoox
Also check out CHART's library of Webinars On Demand.
Welcome New Silver Partner!
Restaurant Playbooks
The Council of Hotel and Restaurant Trainers (CHART) is pleased to announce a new sponsor relationship with Restaurant Playbooks, a restaurant industry eLearning provider focused on helping operators attract, onboard, and retain ‘Hospitality All-Stars’ with mobile-friendly microlearning.
View news release
Partner Opportunities
The HR in Hospitality Conference, September 21-23, 2021, at the Hotel Del Coronado in San Diego, CA is the place where you can learn from and network with leading hospitality organizations.
CHART has arranged for you to get $100.00 off your Premium Pass using Promo Code CHART001. Register TODAY, July 15th, and receive a combined savings of $500.00.
Details and Registration.
Industry Opportunities
Are you a foodservice professional looking to support the industry through your unique expertise? Do you have an idea for an original, engaging, and timely education session to present in-person at the 2022 National Restaurant Association Show? 
Share your insights, knowledge, and passion with your fellow foodservice professionals.
Submit your session proposal.
Job Board
Check out the Job Board at for the latest hospitality training job posts:
Director of Learning and Development, Jim 'N Nick's BBQ
Training & NRO Manager, BBQ Holdings, Inc.
Learning Management System (LMS) Specialist, BBQ Holdings, Inc.
Field Training Manager, Live! Entertainment & Dining Districts and Casinos
Instructional Design Specialist, Culver Franchising System, LLC
Talent for Hire on features talented trainers seeking full-time, part-time or contract work. Speed up your talent search by starting with this group of skilled hospitality trainers, organized by areas of expertise, location, and availability.
CHART Members can list themselves on this board to let potential employers know they are available for full- or part-time positions or contract work. 
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE Regional Training Forums (RTFs). Members and non-member trainers are welcome!
Some RTFs are being held in person, while others are still offered virtually. Please visit the RTF schedule on for the most up-to-date information.
July 22: Minneapolis, MN
See the full schedule here.
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