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Stay connected and informed about what’s happening in the world of hospitality training. Read on for practical, performance-boosting tips from hospitality trainers, training trends to watch, innovations in training technologies, fresh perspectives on current training challenges, and much more.
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Announcement:
Tune into CHART's Instagram (@CHARTtrainers) on Tuesday, September 15 for a special TAKEOVER by Hospitality Training LIVE Keynoter @NeenJames
Don't miss the fun as we ramp up for Hospitality Training LIVE! #CHARTtrainers
Member Blog
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8 Tips and Tricks for Running a Successful Virtual Event
Rachel Richal, CHT
Director of Learning and Team Member Activation, Buffalo Wild Wings
For trainers, online learning and virtual sessions are not new, however with a focus on blended learning, we are always looking at what is the best format for what we are trying to achieve. Here are eight ways you can enhance the effectiveness of your virtual events. Read more 
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From CHART Webinars on Demand:
[Webinar] Recharge your Resume
Jennifer Belk White, SPHR, SHRM-SCP
Vice President of Human Resources, Premier Parking
Are you sending out lots of resumes but getting limited responses? Do you apply for jobs that you would be perfect for, but hear nothing from the recruiter? Your resume may be getting in your way. In this session, you will receive guidance on the key areas you need to focus on to improve your resume, as well as a few tips on what not to do! View webinar.
Hospitality Training LIVE
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A virtual, live learning series by trainers for trainers. 
Wednesdays 1:00 - 3:30 PM EST
September 16, 23, & 30, 2020
Program Information
Join us for this virtual event featuring dynamic keynote speakers, breakout sessions with focused content for hospitality trainers, and an interactive Live Ask My Peers.
There's still time to register! Group pricing is available.
Industry Opportunities
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September is Food Safety Month
This year, the Association’s theme is “Managing Risk: 30 Years of Food Safety,” celebrating the 30th anniversary of ServSafe© with 30 best practices everyone should know.
Download free training materials.
ServSafe Dining Commitment
The ServSafe Dining Commitment by the National Restaurant Association and ServSafe is a multi-million dollar program aiming to reassure customers that the  restaurants they love are open, trained in new sanitation and safety  procedures, and committed to the health and enjoyment of their diners.
Learn more.
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Survey: Frequent Travelers Cite Priorities for Hotel Stays
If you are looking to understand what frequent travelers want and expect with regards to hotel cleaning, this study by the American Hotel and Lodging Association is a great place to start. You can download their Stay Safe one-page checklist and a one-page summary of frequent travelers' top three priorities:
- Required face coverings (87% for employees & 85% for guests)
- Suspending daily housekeeping of rooms (86%)
- Utilizing technology to reduce direct contact (85%)
Learn more.
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Off-Premise Boot Camp
This eight-part digital boot camp, led by foodservice experts TJ Schier and Samuel Stanovich will give you the tools your business needs to build a successful off-premise strategy. Join them to grow your off-premise sales, learn best practices, and ensure your business is well-positioned today and for the future. 
Learn more and register.
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Pandemic Perspective Survey
Creative Restaurant Solutions is currently offering a free Pandemic Perspective Survey, to help employers gauge how employees are feeling about their employer’s response to the COVID-19 crisis.
Any interested organizations are welcome to access a demo of the survey and learn how the process works here. (It will take less than 5 minutes.) All employers and industries are welcome to participate. 
Regional Training Forums (RTFs)
Learn and share locally with your hospitality peers at one of our FREE, HALF-DAY Regional Training Forums (RTFs). Members and non-member trainers are welcome!
*With the continued pandemic, upcoming RTFs will be held virtually until future notice. Please visit the RTF schedule on chart.org for the most up to date information.
October 15: Minneapolis, MN
October 22: The Carolinas
November 4: Atlanta, GA
November 12: Boston, MA
November 19: Chicago, IL
View more information on our RTF schedule online.
Job Board
The Job Board is one of the most popular pages at chart.org. Visit now to check out the latest job posts:
NRO Training Manager, Slim Chickens 
Sr. Specialist - Talent Development, Equity Lifestyle Properties
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